Self Storage in Rochester Hills, MI

Rayner was beyond helpful and a very nice person who excelled with communication and making me feel welcome, leaving me with very few questions. I highly recomm... Read More

Rayner was beyond helpful and a very nice person who excelled with communication and making me feel welcome, leaving me with very few questions. I highly recommend this location, ask for Rayner!

Kristina is amazing. She's pleasant and very knowledgeable. I highly recommend looking her up for your storage needs.

Nothing but amazing things to say about Kristina! She was so patient with my million questions, and was so helpful in ultimately helping me decide what I will n... Read More

Nothing but amazing things to say about Kristina! She was so patient with my million questions, and was so helpful in ultimately helping me decide what I will need for our future downsize move. Thanks so much again, Kristina!

My very first time renting a unit and had a terrific experience with Kristina! She was very kind, informative, and really helped me out a lot. I needed advice ... Read More

My very first time renting a unit and had a terrific experience with Kristina! She was very kind, informative, and really helped me out a lot. I needed advice on sizing, she helped me out answering all my questions . No hidden fees. She was very thorough. Also Compass is reasonably priced and very clean and has great safety cameras! Thanks!

Staff was very friendly and willing to show me different options for units. He made it easy to choose and rent the one I needed

I came in today to get a unit and Khristina was such a wonderful help and great customer service. I recommend this 10/10 what a great person! Thank you Kristina... Read More

I came in today to get a unit and Khristina was such a wonderful help and great customer service. I recommend this 10/10 what a great person! Thank you Kristina!

Reynar was very helpful when showing units answering any questions I had. I didn’t feel pressured to buy today but I’m glad I did. The facility seems very s... Read More

Reynar was very helpful when showing units answering any questions I had. I didn’t feel pressured to buy today but I’m glad I did. The facility seems very secure and seems clean. A bit pricy but it definitely seems worth it?

Kristina was amazing at answering questions about the various units. We live out of state and inquired on specials for our future move back to MI. Thanks again ... Read More

Kristina was amazing at answering questions about the various units. We live out of state and inquired on specials for our future move back to MI. Thanks again for all your help.

Rayner, manager at Compass Self Storage, is truly exceptional. His dedication to customer service is outstanding, always willing to assist with deep knowledge o... Read More

Rayner, manager at Compass Self Storage, is truly exceptional. His dedication to customer service is outstanding, always willing to assist with deep knowledge of storage solutions. Highly recommended for any storage needs!

Best customer service ever any questions you have they will have an answer for it. Very polite and respectful place. I recommend this place. They’re always th... Read More

Best customer service ever any questions you have they will have an answer for it. Very polite and respectful place. I recommend this place. They’re always there to serve you the best way they can. Best prices in town come on down

Clean facility, good customer service, climate controlled. I really like this facility I did knock down a star because it was a little more pricey than I would ... Read More

Clean facility, good customer service, climate controlled. I really like this facility I did knock down a star because it was a little more pricey than I would have liked to spend. Highly recommended.

Just started renting a unit with them and the process was as smooth as ever. Reserved online and then came in to see the unit before we approved and payed and s... Read More

Just started renting a unit with them and the process was as smooth as ever. Reserved online and then came in to see the unit before we approved and payed and started loaded our things immediately. Friend friendly staff as well. Would recommend!

Kristina was very helpful and kind! She was very patient when we were looking at storage sizes. Highly recommend!!

Kristina was so helpful. She helped me picked out the perfect unit. So happy i chose to come here.

What a pleasant and professional rental experience. The Manager, Brittany, was very friendly, showed me the units that I rented, and took me through the rental ... Read More

What a pleasant and professional rental experience. The Manager, Brittany, was very friendly, showed me the units that I rented, and took me through the rental process quickly. I recommend highly this Compass Self-Storage facility!

This place provides efficient, friendly service. The facility is clean and organized. Brittany is an excellent manager. I appreciate their reasonably priced ser... Read More

This place provides efficient, friendly service. The facility is clean and organized. Brittany is an excellent manager. I appreciate their reasonably priced services.

The staff (Brittany & Kristina) were super helpful in getting me squared away with the correct unit size, insurance, and the instructions on how to park my movi... Read More

The staff (Brittany & Kristina) were super helpful in getting me squared away with the correct unit size, insurance, and the instructions on how to park my moving truck. Thank you!

Service was excellent! Staff member was very polite and quickly had me with everything I needed for my storage space.

I had to rent a van to move today and was very pleased with this place! Frist, they had what I needed and the van was very clean. Secondly, the ladies were so... Read More

I had to rent a van to move today and was very pleased with this place! Frist, they had what I needed and the van was very clean. Secondly, the ladies were so professional, and courteous. That means alot! I will be returning back there for my storage and moving needs.

Brittany was great to work with at Compass Self Storage. Easy process and great customer service! 10/10

I reached out this morning about pricing and availability. Stopped in got the unit and size I needed in a matter of minutes. Brittany waa great showed me sever... Read More

I reached out this morning about pricing and availability. Stopped in got the unit and size I needed in a matter of minutes. Brittany waa great showed me several units and explained entry ans timing. Thanks for making this process short and sweet!

Brittany and Kristina were very friendly and accommodating. Showing me different size units so that I could decide which was best. I would definitely recommen... Read More

Brittany and Kristina were very friendly and accommodating. Showing me different size units so that I could decide which was best. I would definitely recommend renting here.

Brittany and Christina were very kind and helpful when I spoke with them on the phone. Brittany gave me a wonderful tour of the facilities and explained pros an... Read More

Brittany and Christina were very kind and helpful when I spoke with them on the phone. Brittany gave me a wonderful tour of the facilities and explained pros and cons of each unit location. Thank you !

Place is nice and clean, prices are a match with what the facility offers as it has security cameras and easy access with elevator and a loading dock, Kristina ... Read More

Place is nice and clean, prices are a match with what the facility offers as it has security cameras and easy access with elevator and a loading dock, Kristina was very helpful/friendly and informative, she answered all my questions and concerns. Definitely will pass along recommendations for this location. ???

Terrible staff horrible service illegal fees management is horrible avoid at all cost. They don’t price match for the exact thing they hate repeat customers a... Read More

Terrible staff horrible service illegal fees management is horrible avoid at all cost. They don’t price match for the exact thing they hate repeat customers and only give half way decent discounts to new customers. They will charge you double and charge you even after you moved out.

Brittany was amazing. She helped us with all aspects of our new unit and was an excellent resource to answer any questions that we had. Thanks for your help!

Kristina and Brittney were absolutely amazing in helping me secure a larger unit at an economical price! I truly appreciate your time and support today! Thank ... Read More

Kristina and Brittney were absolutely amazing in helping me secure a larger unit at an economical price! I truly appreciate your time and support today! Thank you!!!!

Brittany was great! Helped me get into a locker the day I walked in! Even helped me look at comparison prices of other places to make sure this was the right fi... Read More

Brittany was great! Helped me get into a locker the day I walked in! Even helped me look at comparison prices of other places to make sure this was the right fit for me! Really recommend this place.

The GM was quick, attentive, and polite. It is nice that the location is convenient for all of my needs. 5 stars for her. That said, one of her staffers leaves... Read More

The GM was quick, attentive, and polite. It is nice that the location is convenient for all of my needs. 5 stars for her. That said, one of her staffers leaves a lot to be desired about how customer service actually works. Good luck to anyone who encounters August the Grump. He's rude and is willing to take it up a notch by hanging up on you. 1/2 star for this guy.

My registration process was flawless, I worked with Britney who was super knowledgeable and answered all my questions and provided me a measuring tape and optio... Read More

My registration process was flawless, I worked with Britney who was super knowledgeable and answered all my questions and provided me a measuring tape and options for my signup. One of the most easygoing interactions to have in the early morning.

Chose Compass after comparing with other local storage centers. Access hours, elevator & carts along with modern security features all factored in. Brittany, si... Read More

Chose Compass after comparing with other local storage centers. Access hours, elevator & carts along with modern security features all factored in. Brittany, site mgr was excellent in answering my last minute questions and showing me the storage units available. Will heartily recommend if you are looking for a good, clean secure site with ease of access and great staff!

I am very impressed with the facility. It is spacious, clean, and well organized; it also presents a secure appearance which is important. Brittany walked me th... Read More

I am very impressed with the facility. It is spacious, clean, and well organized; it also presents a secure appearance which is important. Brittany walked me through the process of renting a unit, and gave me a full tour of the place; great customer service.

Brittany is super helpful and friendly. Definitely appreciate all her help picking a unit and getting situated. 6/5 stars! I will absolutely recommend this faci... Read More

Brittany is super helpful and friendly. Definitely appreciate all her help picking a unit and getting situated. 6/5 stars! I will absolutely recommend this facility, if not just for how helpful Brittany has been. Facility is very nice and clean. The access is convenient and I really appreciate the street names in the facility because I get lost easily.

Audrey was very kind and through with the tour. She demonstrated patience as I explored various storage sizes. Prices are great, it’s close by and feels more ... Read More

Audrey was very kind and through with the tour. She demonstrated patience as I explored various storage sizes. Prices are great, it’s close by and feels more secure than other storage units I’ve done business with.

Got a lot of information. A tour of units to make sure it’s the right size for me. Such a nice and clean place with great customer service. Audrey took great ... Read More

Got a lot of information. A tour of units to make sure it’s the right size for me. Such a nice and clean place with great customer service. Audrey took great care of me. Will highly recommend!.

Brittany was so kind, knowledgeable & professional! She made my storage unit selection process feel seamless. She deserves a raise!!

Super friendly employees. This is my first time using a storage facility so im sure it will be a great experience. This location has great reviews.

Staff is great and easy going. 24 hour access with bathroom and climate control and great location but it not too busy but right next to major roads.

Rep was very friendly and accommodating. Had all the paperwork ready to go for me when I got there for a fast and efficient trans

Super easy to set up and the price is pretty cheaper there the other places we looked. Audrey did an awesome job at helping us as well.

Audrey was very pleasant, informative, friendly and professional. She made the rental experience very easy.

I would love to give them 5 stars, however in the year I've been with them they have raised rates 3 times. I never had that issue at u-haul. I started from low... Read More

I would love to give them 5 stars, however in the year I've been with them they have raised rates 3 times. I never had that issue at u-haul. I started from low $200 and now I'm at $283. I thought my rate was locked in for a year, but that was not the case. The first time they raised the rate was only a few months after I started leasing from them. Of course, once you move things in it's not as easy as just switching to another facility. It's a ton of work. So I'm stuck with it for now. The facility itself is nice and well cared for, but the rate has increase is extremely frustrating and I don't plan on leasing from Compass in the future because of it.

Excellent facility!! Climate controlled, clean and the front desk staff is always helpful and kind! Audrey is the best! She’s very professional, and helped me... Read More

Excellent facility!! Climate controlled, clean and the front desk staff is always helpful and kind! Audrey is the best! She’s very professional, and helped me compare sizes in order to determine if I had enough room for the items that I wanted to stow.

Audrey is the best with service, needs, pricing. I've used this storage unit for years as life calls for and Compass and Audrey have never let me down.

This self storage is on the ball, ample storage and a great price!! Brittany is awesome she greets with a smile and is always ready to help!

Audrey was very helpful and very sweet while helping us with getting our rental today! She was incredibly accommodating and was very sweet and kind to us durin... Read More

Audrey was very helpful and very sweet while helping us with getting our rental today! She was incredibly accommodating and was very sweet and kind to us during our visit!

Brittany is very pleasant and extremely helpful. She showed me different units working within my budget and found a nice space for my storage. Very thorough and... Read More

Brittany is very pleasant and extremely helpful. She showed me different units working within my budget and found a nice space for my storage. Very thorough and informative. Thank you

Brittany is the best, very professional tour of the super clean storage facility and made the initial sign up process super easy for us, highly recommended!

Brittany was very helpful and efficient, helped me find a mover and gave me a nice tour

The General Manager name is Audrey. She was very helpful, informative and patient. We feel good about our rental unit.

Very easy leasing process. On-site manager (Audrey) was pleasant and professional. Nice, clean facility with a lot of different space options.

Brittany was very polite and courteous, she was very helpful explaining everything that the company and building offer and showed me the unit I’ll be renting ... Read More

Brittany was very polite and courteous, she was very helpful explaining everything that the company and building offer and showed me the unit I’ll be renting and I’m definitely going to give referrals to as many people as I can. Very clean and today also

Facility looks clean and safe. Very patient, thorough, and friendly staff. Audrey was extremely helpful! Hoping all goes well once my stuff is moved into the... Read More

Facility looks clean and safe. Very patient, thorough, and friendly staff. Audrey was extremely helpful! Hoping all goes well once my stuff is moved into the storage unit.

Audrey's always been awesome! Place is clean, accessible and secure.

It was a quick and easy experience, Audrey made it simple and fast

I can't say enough about how wonderful and helpful August was at the Rochester hills location. From the first time we spoke on the phone he was very professiona... Read More

I can't say enough about how wonderful and helpful August was at the Rochester hills location. From the first time we spoke on the phone he was very professional and courteous. When I came in he took the time and care into making sure I had all the information I needed and answered all my questions. It was also nice to see a handsome face behind the desk. 10/10 would recommend! Keep up the great work August! ?

Great, friendly service. Clean facility I had a great experience getting a storage unit

I can't say enough about how wonderful and helpful August was at the Rochester hills location. From the first time we spoke on the phone he was very professiona... Read More

I can't say enough about how wonderful and helpful August was at the Rochester hills location. From the first time we spoke on the phone he was very professional and courteous. When I came in he took the time and care into making sure I had all the information I needed and answered all my questions. It was also nice to see a handsome face behind the desk. 10/10 would recommend! Keep up the great work August! ?

A very friendly and thorough young woman walked me through the process of deciding re storage needs, etc. This is the second time I have used Compass. Highly re... Read More

A very friendly and thorough young woman walked me through the process of deciding re storage needs, etc. This is the second time I have used Compass. Highly recommend!

Audrey was extremely helpful. The place is spotless. The other guy working was great too. Clean, climate controlled and secure with friendly help. Great place.

Audrey was extremely helpful and made the renting process easy. Edit: During our move in, we realized we needed extra space. August was absolutely amazing at ... Read More

Audrey was extremely helpful and made the renting process easy. Edit: During our move in, we realized we needed extra space. August was absolutely amazing at finding us the exact size we needed and getting us another unit rented without delaying the moving crew.

There are other storage facilities near that are so much easier to use. The sign up and the customer service are horrid, the staff is extremely rude and the pri... Read More

There are other storage facilities near that are so much easier to use. The sign up and the customer service are horrid, the staff is extremely rude and the prices are very high for that area.

Lots of storage options, and prices are fair. The facility is well-kept and maintained. I had very proper peace of mind storing with Compass. By far the best pa... Read More

Lots of storage options, and prices are fair. The facility is well-kept and maintained. I had very proper peace of mind storing with Compass. By far the best part of using Compass was there stellar customer service. August is beyond helpful and was extremely pleasant person to deal with. Highly recommend storing here!