Environmental Social Governance
Environmental
To better benefit the environment and communities we serve, we believe it is important to continue our ongoing initiatives and look for new ways to reduce our carbon and water footprint.
Solar Power – At several of our facilities, we were able to place solar panels on our vast rooftops.
LED Lights – All of our facilities have been upgraded with energy efficient LED lighting. All newly constructed self storage centers use LED lighting as part of our building specifications.
Recycling –All Compass Self Storage Centers are encouraged to participate in a recycling program.
Water bottles – At our Corporate Office, we provided each employee with several new smart water bottles and installed a new water dispenser. We were able to eliminate waste of plastic bottles.
Sustainable Attire – Compass Self Storage offers our employees sustainable apparel that we purchase from companies that use recycled materials.
Governance
Employees – At Compass Self Storage, when the company succeeds, so do our employees. For both our home and field employees, we offer attractive bonus programs to reward our teams for their role in our overall success.
Committees – Through our employee guided committees, we offer opportunities for employees to provide feedback and input. These committees focus on overall company direction, fundraising efforts, and even how to celebrate success and how to foster a fun company culture.
Broad Communication from The Top – In 2020, the “ToddCast” podcast, hosted by CEO Todd Amsdell, was originally started to keep spirits up and communication transparent and ongoing during the Covid pandemic. Years later, the ToddCast continues to provide employees with company updates, recognition, and solidarity. It is shared company wide and the content helps to connect our teams.
Vendor Partnerships – Compass Self Storage relies on a network of vendors that we think of as extensions of our management teams. These partnerships are extremely important to keep the storage centers clean and professional and to ensure our customers have a positive experience throughout their entire journey. We strive to make our vendors feel as if they are part of the “Compass family” through ample communication.
Awards – Amsdell Companies and Compass Self Storage has been fortunate to see significant growth and success and that is due to our team members. Over the years, we are proud to have won several awards that celebrate this success. Some award highlights include:
NorthCoast 99(2018, 2020, 2021) The NorthCoast 99 award is an annual, year-long effort that identifies and honors only 99 great workplaces for top talent in Northeast Ohio.
Weatherhead 100 (2014, 2015, 2016, 2017, 2018, 2019, 2021) The Weatherhead 100 award recognizes the region’s fastest-growing companies based on revenue from the past five years.
Inc 5000 (2016, 2017, 2018, 2019, 2020, 2021) The Inc. 500 ranking lists the 5,000 fastest-growing private companies in the nations.
Mini Storage Messenger Facility of the Year (2015, 2021) Mini Storage Messenger presents the Facility of the Year award each year for a handful of self storage centers, based on a number of different criteria.
Mini Storage Messenger Top Operators (2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021) The Mini Storage Messenger Top Operators list is a compilation of the industry’s key players.
Inside Self Storage Top Operators (2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021) The Inside Self-Storage Top-Operators List is an annual compilation of the industry’s leading players.
Northeast Ohio Top Workplaces (2016, 2018, 2019, 2020, 2021) The Northeast Ohio Top Workplaces list recognizes companies and organizations where employees feel engaged, appreciated, and fulfilled.
Social
The relationships we build between our employees and the customers in the communities we serve is one of our top priorities.
Employee onboarding – Training is an important step in the onboarding process for new employees joining our team. Our goal is to set both the employee up for success, which ultimately provides our customers with a great storage experience. During training, all employees go through online courses that cover tools and situations they will be handling daily, as well as hands-on training at the store.
Customers/Community – Our customers trust us to keep their belongings safe and secure. All of our facilities have several security cameras and keypad or gated access.
When March 2020 came along, we had to act fast to keep our employees and customers safe in a different way. At each facility, we provided PPE for our employees, and plexiglass was set up in our rental offices to provide space between our customers and the Compass team.
We also take great pride in fundraising for charities, both locally and on a national level.
For over 20 years, we have collaborated with the Leukemia & Lymphoma Society to raise funds that ultimately help find a cure for blood cancers. We have been able to raise over $600,000 as a company, through various events and by asking our customers at every storage center to make a donation. Our contributions have allowed us to fund grants for pediatric research, aftercare, and trial clinics for treatments, not only for blood cancers but for other cancers and non-life-threatening illnesses.
At each of our storage centers in our markets, we strive to be a part of the local community and make meaningful connections through our local Chamber of Commerce, local business groups, and events.
Our goal is to always go above and beyond for the communities that we serve. Sometimes, that means helping those affected after a natural disaster by offering help and discounts to those in need during a difficult time.
We also have chosen to have a mural painted by a local artist on one side of the building of a large storage facility in Philadelphia, so that the people living across the street at the Senior Center had a more pleasant view.