Self Storage Units in Montgomery, AL on Troy Hwy
4220 Troy Highway
Montgomery, AL 36116
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Pick a size
10 x 10
- Elevator Access
- Climate Controlled
1st Month
FREE!
Standard
Rate
$19$11
10 x 10
- Ground Floor
- Non Climate Controlled
1st Month
FREE!
Standard
Rate
$26$15
10 x 15
- Elevator Access
- Climate Controlled
1st Month
FREE!
Standard
Rate
$60$35
10 x 20
- Elevator Access
- Climate Controlled
1st Month
FREE!
Standard
Rate
$75$44
Whether your storage need is from a planned decluttering project or due to an unplanned life event, the storage experts at Compass Self Storage in Montgomery, AL, are here to help. Our southeast Montgomery storage units come in various sizes, from small 5×5 units to extra large units, offering 800 square feet of storage space.
Our Montgomery storage facility is along Troy Highway and has reliable access to Montgomery Regional Airport and downtown Montgomery. This makes us a prime solution for folks near Pike Road, Hope Hull, Brentwood, Mount Meigs, and beyond. We’re also only a hop and a skip away from major Montgomery landmarks and establishments such as Blount Cultural Park and The Legacy Museum.
Montgomery, AL, Climate Controlled Storage Units
Don’t let the harsh Alabama weather cause unnecessary wear and tear on your items. Turn to Compass Self Storage for high-end climate controlled storage in Montgomery, AL. From books and documents to electronics and kitchen appliances, our climate controlled storage is kept within a regulated temperature range to protect your belongings regardless of the heat or rain outside.
Are you unsure which of our climate controlled storage units will be your best fit? Learn more about our storage units through our online size guide today.
Convenient Self Storage Facility on Troy Highway
When you store your belongings at Compass Self Storage in Montgomery, AL, you can trust that industry-leading storage features will back them. We provide 24-hour security recording throughout and a gate that requires your personalized PIN code input. Also included in our line of storage features are the following:
- Drive-up access
- Indoor units
- Packing and moving supplies
- Carts and dollies available
- Month-to-month leases
- Online payment options
- And more
Do you have any questions for us? Find your answers through our FAQ page.
Commercial Storage for Montgomery Small Businesses
Compass Self Storage proudly serves businesses across Montgomery, including those near the Eastdale Mall, with our commercial storage. Our business clients can reap the rewards of the added space with solutions for office inventory and document storage. We also benefit small businesses with our affordable monthly rates so you can have enough storage space to hit the ground running.
Personal Storage for Montgomery Residents
Do you desire more wiggle room in your house or apartment? Compass Self Storage has your back with our personal storage in Montgomery, AL. From folks in the middle of a move to the yearly round of spring cleaning, our storage units provide adequate space for you to make more room at home.
Montgomery Boat Storage and RV Storage
The thrills of owning a vehicle can be dampened when you don’t have enough storage space over the offseason. Compass Self Storage proudly provides you with that space through our RV, boat, and car storage. Coming in various indoor and outdoor sizes of car parking spaces, we’re best fit to fit your vehicle, whether it’s a trailer or a commercial vehicle.
Rent Online Today With Compass Self Storage in Montgomery
From fulfilling your residential storage needs to providing equipment space for landscapers owners and student storage for those studying at Alabama State University, Compass Self Storage in southeast Montgomery, AL, is here for you. Renting a storage unit is easy—just give us a call or rent your unit online today.
Can’t find what you’re looking for? Check out our location on Arrowhead Drive and another one of our Montgomery storage facilities or locations in Alabama.
Features
- All Major Credit Cards Accepted
- Auto Pay
- Moving Supplies
- Month to Month Leases
- 24-Hour Surveillance
Frequently Asked Questions about Self Storage Units in Montgomery, AL on Troy Hwy
How do I know what size unit to rent with you in South Montgomery, AL?
Determining what unit size you need to rent to fit everything in it isn’t difficult. Our size guide is a great tool to get you started and to help you get a feel for just how much (or how little) a unit will hold. If you need additional help, our staff is just a phone call away and can help walk you through sizes.
Is RV parking available at your facility in South Montgomery, AL?
We offer large parking spots that are perfect for RV parking, off-season vehicle parking, boat parking, and more. We know parking space, especially for RVs or trailers, can be hard to come by, especially in the suburbs of Montgomery. If you’ve run out of room in your driveway or on the street to park your RV, we have plenty of spacious parking available that makes heading off on your next RV or boat adventure even easier.
Are there packing and shipping supplies available in South Montgomery, AL?
Yes! We not only provide supplies for moving, but we also provide packing and shipping supplies that can be shipped directly from our South Montgomery facility through FedEx (domestic) and DHL (international). We’ll even help you get what you need to ship packaged up on site and ready to be picked up by either FedEx or DHL. We also accept deliveries on your behalf.
What features other than self storage units are there in South Montgomery, AL?
We strive to be a storage facility that offers more than just self storage to our customers. At our South Montgomery facility, you’ll have access to our business center and our packing, shipping, and moving supplies for sale. Our friendly and helpful staff are on-site, as well, to give you a tour of the other features you’ll have access to when you rent a storage unit with Compass.
Will I be locked into a long-term contract if I rent a storage unit in South Montgomery, AL?
Not at all! Our leases are all month-to-month, so you’re never locked into paying for a unit longer than you actually need it. We also have convenient payment options, including online and auto-pay. Additionally, we don’t require a deposit and accept all major credit cards.
Hear What Our Customers Have to Say
Tanisha did a wonderful job getting me the storage and informing me about the great special you guys have. I’ll definitely be sending people that way! Thanks
- Mario LaneI am extremely pleased with my rental experience with Tanisha, She really goes above and beyond to ensure that I was satisfied with my service.
- Kinyata ColeKenya was spectacular. She was about to run and do things for her property when she stopped to help me move in with all other customers being helped by her too ... Read More
Kenya was spectacular. She was about to run and do things for her property when she stopped to help me move in with all other customers being helped by her too at the same time. And was working alone today.She is exceptional! Thank you Miss Kenya.
- Tommie ChapmanKenya was very helpful, muti tasking,but kept her patient. And went fast with everyone. Even took me to other locations and showed different units. Thanks
- James JonesKenya is very helpful and good attitude. She has the best service I have had in The WHOLE STATE OF ALABAMA. SOUTHERN REGION. She deserves a raise if not alread... Read More
Kenya is very helpful and good attitude. She has the best service I have had in The WHOLE STATE OF ALABAMA. SOUTHERN REGION. She deserves a raise if not already. lol But she makes Compass a great place to store. Thanks Kenya and Compass.
- Rod TownsendMy rental experience with Kenya was very professional, speedy, and exceptional! I would highly recommend others to rent from this location. Great customer servi... Read More
My rental experience with Kenya was very professional, speedy, and exceptional! I would highly recommend others to rent from this location. Great customer service is wonderful and essential so when I receive it, I love to compliment it! Again, thanks for the great experience Kenya!
- Laquanda GilmoreTanisha has the best customer service in Alabama! I felt so welcome and she knows her property. I will refer anyone here! Thank you for everything Tanisha.
- Robert BrownKenya assisted me in renting a unit and she has been WONDERFUL. Great customer service, courteous and professional. She has really done a great job in assisting... Read More
Kenya assisted me in renting a unit and she has been WONDERFUL. Great customer service, courteous and professional. She has really done a great job in assisting me.
- Debbie TownsendTanisha was amazing she is a one man army! They are lucky to have such a jewel to show out for the company. I recommend anyone to compass.
- Cynthia LeonardTanisha was extremely helpful, exuding GREAT customer service…. Would definitely recommend her if you’re in the market for storage space; come see her. They... Read More
Tanisha was extremely helpful, exuding GREAT customer service…. Would definitely recommend her if you’re in the market for storage space; come see her. They have great rates too!
- Marquitia WilsonKenya Woodruff at the Troy Hwy location was very helpful. She was very knowledgeable and made sure all my needs were met. Great customer service! Go see her!
- Ashley ThompsonMs.Tanisha Cole’s customer service is wonderful. She’s very nice. She was able to get us in and out . Units are great . Shes very respectful.
- ShenderriyaThe customer service rep, Tanisha Cole, was very professional. She helped with everything I needed and made sure I got everything I needed as well. Units are gr... Read More
The customer service rep, Tanisha Cole, was very professional. She helped with everything I needed and made sure I got everything I needed as well. Units are great. Very nice environment!!! Would definitely recommend.
- Lakendra TimmonsMy rental experience with Kenya was very professional, speedy, and exceptional! I would highly recommend others to rent from this location. Great customer servi... Read More
My rental experience with Kenya was very professional, speedy, and exceptional! I would highly recommend others to rent from this location. Great customer service is wonderful and essential so when I receive it, I love to compliment it! Again, thanks for the great experience Kenya!
- Laquanda GilmoreI purchased a storage unit and Kenya was very knowledgeable and very polite. She was very hands on showing different units and sizes and very understanding abou... Read More
I purchased a storage unit and Kenya was very knowledgeable and very polite. She was very hands on showing different units and sizes and very understanding about the process. She's a great employee and I look forward to referring other customers to Ms. Kenya.
- Jeremy OrumKenya Woodruff, Is amazing and made everything so easy for me to understand and took care of my transaction with ease, I'd recommend everyone to deal with her w... Read More
Kenya Woodruff, Is amazing and made everything so easy for me to understand and took care of my transaction with ease, I'd recommend everyone to deal with her when it comes to handling their accounts. Thanks, Kenya
- Kardell WadeKenya W. was great and professional and she took care of all of our needs. From the time we walk in she made us feel at home. Great customer service.
- Kardell and PamelaI am extremely pleased with the service that I received from Ms. Kenya Woodruff. She is so easy to talk with and very professional. Her ability to assist custom... Read More
I am extremely pleased with the service that I received from Ms. Kenya Woodruff. She is so easy to talk with and very professional. Her ability to assist customers ranks "top shelf." Ms. Kenya is very helpful and concerned about the customer. We need more individuals like her.
- Rodney ComerGreat prices and availability! The manager Kenya is great with communication and the process was smooth and easy. Definitely recommend
- mackenzie leeWe had a great experience with Kenya! She was extremely nice and made the process of renting a unit very easy and quick!
- meganUpon securing my storage at short notice, as well as getting the full details prior to.. I spoke with Jerri and she was really sweet. Kenya at the office was r... Read More
Upon securing my storage at short notice, as well as getting the full details prior to.. I spoke with Jerri and she was really sweet. Kenya at the office was really kind as well.
- Kay Mani“Tanisha Cole of 4220 Troy Highway, Montgomery, Al 36116 at Compass Self Storage was very professional. She was very patient and showed us several units until... Read More
“Tanisha Cole of 4220 Troy Highway, Montgomery, Al 36116 at Compass Self Storage was very professional. She was very patient and showed us several units until we found the perfect one. She carefully listened to our needs and helped us find exactly what we were looking for.” Thank You ?
- Stacy Lenora BellCompass Self storage staff was excellent! I’ve always received great customer service from all staff members! Everyone was very friendly and eager to help and... Read More
Compass Self storage staff was excellent! I’ve always received great customer service from all staff members! Everyone was very friendly and eager to help and very attentive and made sure my unit size would accommodate all of my items.
- Tyesha NyeTanisha helped me out. I got boxes and a better unit than originally offered. She's amazing. That's customer service
- Wilson BrooksTanisha was so sweet. She made me feel warm and welcome and my experience was amazing! I would definitely recommend this storage place to all of my friends and ... Read More
Tanisha was so sweet. She made me feel warm and welcome and my experience was amazing! I would definitely recommend this storage place to all of my friends and family.
- Samaya WilsonMs Kenya is a very nice woman and was a big help with my process. Great customer service!
- Torrance FranklinKenya was very helpful and patient. She took the time to talk with me even though it was closing time with a smile. Thank You Kenya!
- Latonya WalkerKenya and Chris were very helpful they took their time with me and my team a 5 star review wouldn't be enough they do their jobs well
- Barnes Brothers On The MoveKenya was so great. Driving hours and making a quick stop to get a storage. She made the process fast and easy and office is very clean. Recommend her.
- Victor JohnsonVery nice people and always small and not too much great customer service no one was rude. Getting smart whatever i needed help with Kenya got the job done, sof... Read More
Very nice people and always small and not too much great customer service no one was rude. Getting smart whatever i needed help with Kenya got the job done, soft and sweet very respectful also Tanisha as well the experience i had was great ??
- Sieryka DanielTanisha is awesome. Had me moved in and settled in no time. Unit was cleaned and propery looks good. Keep up the good work young lady.
- Derrick McmillianKenya is a great manager and helped a lot in A swift manner with everyone in office and on phone. She got us a great deal. Will recommend.
- Teresa JenkinsKenya gave me great customer service. I dealt with her before through the person that referred me. So I returned because of her wonderful personality. Excelle... Read More
Kenya gave me great customer service. I dealt with her before through the person that referred me. So I returned because of her wonderful personality. Excellent service!?
- Deborah GoodwinThe two young women that helped me were wonderful. Ashley was one of the young ladies. Wonderful personalities and very personal would definitely do business th... Read More
The two young women that helped me were wonderful. Ashley was one of the young ladies. Wonderful personalities and very personal would definitely do business there again
- LauraKenya was really helpful and showed me different pricing and explained them as we toured and gave me the best possible space and price that can’t be beat with... Read More
Kenya was really helpful and showed me different pricing and explained them as we toured and gave me the best possible space and price that can’t be beat with 1st month free! Definitely referring!
- Nicole HarperKenya was awesome and even stayed late to help me out. She also gave me an awsome price. I will recommend Compass Self Storage to any one who needs to rent a st... Read More
Kenya was awesome and even stayed late to help me out. She also gave me an awsome price. I will recommend Compass Self Storage to any one who needs to rent a storage space!!
- Jackie McNeilKenya was very helpful. She showed me different units and also helped me to pick the best one to fit my need. She asked many questions to make sure I got a unit... Read More
Kenya was very helpful. She showed me different units and also helped me to pick the best one to fit my need. She asked many questions to make sure I got a unit big enough for what I need it for.
- shawanda richersonKenya, has Awesome Customer Service! She made the Experience Very Easy & Quick for Me! All other employees in Office are Great, Also! 5++++STARS : )
- Sonia RennierI happened to need a storage unit very quickly, but also knew I wanted to find the best priced unit in close proximity to my home. The prices offered by Compass... Read More
I happened to need a storage unit very quickly, but also knew I wanted to find the best priced unit in close proximity to my home. The prices offered by Compass were no doubt the best, their customer service was exceptional, and the extra perks were a huge bonus.
- Jordan TaylorMs. Kenya is the prime example of an outstanding employee with an optimistic attitude . She is also an amazing liaison that represents Compass Self Storage exce... Read More
Ms. Kenya is the prime example of an outstanding employee with an optimistic attitude . She is also an amazing liaison that represents Compass Self Storage exceptionally well. She demonstrates and models superior customer service care by always taking the initiative to extend a helping hand to assist me with my concerns and needs and goes over and beyond expectations. Thank you Ms. Kenya for your expertise! You are greatly appreciated and your effort does not go unnoticed.
- Ameeliah NixonTanisha is amazing even during this difficult period she was able to assist me with my move in and even going beyond to make sure I knew where it was located. T... Read More
Tanisha is amazing even during this difficult period she was able to assist me with my move in and even going beyond to make sure I knew where it was located. The property is very clean and the new staff is very customer friendly. Thank you compass for having True help.
- Rell PritchettIt’s always refreshing going into a business where the personnel actually likes their job and knows what they are doing! Tanisha had us in and out and made su... Read More
It’s always refreshing going into a business where the personnel actually likes their job and knows what they are doing! Tanisha had us in and out and made sure we were taken care of without fault, as stressed out as I am she made my situation that much better with her professionalism and beauty! Thank you sooooo much!
- Dominique Haley (DomQ)I travel for my company and being that I LITERALLY take my business with me, I need storage. When I seen all the reviews I had to stop by and see for myself. Th... Read More
I travel for my company and being that I LITERALLY take my business with me, I need storage. When I seen all the reviews I had to stop by and see for myself. This place is great for where I am staying and the price for businesses is great. Miss Kenya and Tanisha was very helpful and explained everything .
- K1 ManagementExcellent customer service. This is my second time renting from them and I'm very pleased. Will recommend others...
- Patriece JohnsonVery Sweet... She was and willing to help me what i have going on. Glad i came here Salute to you Ms Tenesha
- Taj JacksonThe manager was very professional and helpful, she knew her job and performed it well highly recommended
- Tasmeia OliverGreat customer service! Great communication and highly recommended. They go over and beyond to keep their clients happy. Clean and Safe location.
- Lapiffany BakerMs. Tanisha Cole was very helpful and knowledgeable. She has excellent communication and customer service skills
- Faye BanksTanisha on Troy Hwy has the best customer service ever. She was very patient and understanding. She was very knowledgeable about the company's services. I don't... Read More
Tanisha on Troy Hwy has the best customer service ever. She was very patient and understanding. She was very knowledgeable about the company's services. I don't think 5 stars is enough. Thank you Tanisha!!!!!!
- Jewel “J.C.” TownsendCompass Storage on Troy Highway has exceptionally well customer service. I would like to give special props to Ms. Tanisha. She is very kind, courteous, and she... Read More
Compass Storage on Troy Highway has exceptionally well customer service. I would like to give special props to Ms. Tanisha. She is very kind, courteous, and she listens very well. Never have I been in business with a company and they have tended to every need. Thank you Ms. Tanisha for being a great overall person and having great business ethics.
- Keara McClainTanisha is awesome she helped me with my transfer and it was quick and easy. She is turning this place around.
- Carl BirminghamMy storage door has been broken for 2 weeks they said they was gone contact me about it never heard anything back. Called back they can’t find anybody to fix ... Read More
My storage door has been broken for 2 weeks they said they was gone contact me about it never heard anything back. Called back they can’t find anybody to fix it I haven’t been able to get inside my storage and this is ridiculous
- Trevon WashingtonCompass Self Storage on Troy Hwy Montgomery ,Al is a great facility and the units are very spacious for the price. The customer service is great and the premise... Read More
Compass Self Storage on Troy Hwy Montgomery ,Al is a great facility and the units are very spacious for the price. The customer service is great and the premises is always clean an secure. I would highly recommend this facility.
- Bobby HendersonSonya was very helpful. She was patient, and did what needed to be done to assist me in my move. I had to add an additional unit and she was glad to help!
- Shontaye LeeTanisha the new Gm is truly sent from heaven. She helped me with all my storage needs, very knowledgeable of her property. She was very kind and empathetic even... Read More
Tanisha the new Gm is truly sent from heaven. She helped me with all my storage needs, very knowledgeable of her property. She was very kind and empathetic even though I was upset about finding the perfect unit.
- young maineMr.Sonja was very helpful an polite my day was going bad until I came in contact with her definitely will refer family an friends
- Kiara CalhounCompass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth.... Read More
Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth. Anytime I needed to speak with someone, they were very responsive, kind, and dligilent. Ms. Kanya (located at the Troy hwy office in Montgomery) is the GM and she provided top quality customer service - definiltely A+ in my book! We need more storage companies like this one. Kudos to the entire team! ****Update**** - 9/14/2023 This location is under new Management by Ms. Tanisha. The office is always responsive, and you're never on hold. She is quick with assisting me every time ( I no longer live in AL but I still have my storage at this facility.) 24/7 security makes me feel secure about my storage unit - a very helpful crew indeed. I can't wait to meet Tanisha and Justice in person!
- Brittany GarrettCompass has a great GM now she was very knowledgeable and informative. She knows her property well.
- Clarence Mccoy MccoyRented online pointless because I still had to go thru office and fill out paperwork by hand then to find out the unit I rented was not as advertised. The unit ... Read More
Rented online pointless because I still had to go thru office and fill out paperwork by hand then to find out the unit I rented was not as advertised. The unit assigned was not high bay nor climate controlled
- Francisco Hernandez MayagoitiaEverything went GREAT during signup. The manager on duty was so very nice and explained everything so well. She answered all my questions. Thank you so much!!! ... Read More
Everything went GREAT during signup. The manager on duty was so very nice and explained everything so well. She answered all my questions. Thank you so much!!! My storage unit is holding everything I need it too!
- T MyersTanisha is awesome!!! Great customer service and helped me with everything I needed!! Price is very reasonable as well??
- Vida FernandezHey met Tanesha, it was a wonderful. Come rent if you need storage. Highly recommended
- Moses LucyY’all need to give Justice a raise!! That poor girl was working alone, had 3 upset customers at the same time and she handled them all with patience and kindn... Read More
Y’all need to give Justice a raise!! That poor girl was working alone, had 3 upset customers at the same time and she handled them all with patience and kindness. Always smiling, knowledgeable and you can tell she really cares about customer experience. Kudos to Justice!
- Wendy FifeExcellent Customer Service from Justice at front office , very knowledgeable and helpful. She worked with me and help me choose a unit that’s better for me . ... Read More
Excellent Customer Service from Justice at front office , very knowledgeable and helpful. She worked with me and help me choose a unit that’s better for me . Thank you Justice , I highly recommend renting here .
- Rodriguez StewartJustice was very nice and she took time out to show me different units even though it was very hot outside.
- Veronda SmithVery friendly & Nice. Great customer service and was fast and easy
- DeNeria GibsonAwesome prices!!! Ms. Nadia helped me out tremendously with booking my storage and gave “grade A” customer service.
- Reginald Paige IIJustice and Robert did a fantastic job setting me up with my unit. Would recommend
- Valerie ScottShe provided excellent customer service and she was very nice.
- Kent PoseyRobert displayed amazing customer service throughout my experience. He provided me with patience and knowledge of the different units. This is the first storage... Read More
Robert displayed amazing customer service throughout my experience. He provided me with patience and knowledge of the different units. This is the first storage company I visited and he made me feel right at home. Thank you, Robert!!
- lashonda smileyVery nice person!!! Really really sweet and willing to help me anyway she can!!! I will recommend anyone to come here at compass storage on Troy highway
- LaiLing GrantKonya was very helpful we were going to leave because the price was to high she ask us to work with us. She worked it we are grateful for her thank you
- I am the real savege Y’allExcellent customer service. Very clean inside. The receptionist was very helpful and polite. She was very good in explaining what unit was best for my belonging... Read More
Excellent customer service. Very clean inside. The receptionist was very helpful and polite. She was very good in explaining what unit was best for my belongings. She went above and beyond to make this be as pleasant as possible. I would recommend anyone to the facility.
- quiana scottI’m so glad I chose compass self storage the customer service I received from Gwen was magnificent. She went above & beyond to get an affordable unit for my b... Read More
I’m so glad I chose compass self storage the customer service I received from Gwen was magnificent. She went above & beyond to get an affordable unit for my belongings. Definitely will tell others about them!
- Hillary SullivanGwen was very helpful with this being my first time. She was professional and took the appropriate time to show me the units before agreeing on which one I need... Read More
Gwen was very helpful with this being my first time. She was professional and took the appropriate time to show me the units before agreeing on which one I needed. I definitely recommend!
- Marianna HoustonMs Konya was great! She treated me as if I was long term customer and has great/excellence customer service! I love her! She went the extra mile for me!
- Rasheeda BeemanAmazing customer service!! I had to book a unit from GA yesterday, and Ms. Konya was incredibly helpful and friendly. She took the time to show the unit to my t... Read More
Amazing customer service!! I had to book a unit from GA yesterday, and Ms. Konya was incredibly helpful and friendly. She took the time to show the unit to my truck driver, who had to be there to help finish the contract in person. I even received an email asking how my little one is feeling because she knew he was home sick yesterday. Thank you, Ms. Konya!!
- Lindee BakerCompass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth.... Read More
Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth. Anytime I needed to speak with someone, they were very responsive, kind, and dligilent. Ms. Kanya (located at the Troy hwy office in Montgomery) is the GM and she provided top quality customer service - definiltely A+ in my book! We need more storage companies like this one. Kudos to the entire team!
- Brittany GFront desk is so helpful. I just moved to the area literally yesterday and already I feel like I have a friend in the agent there. They took their time assistin... Read More
Front desk is so helpful. I just moved to the area literally yesterday and already I feel like I have a friend in the agent there. They took their time assisting use from the time we called them early this morning even. When we arrived we were able to get assistance picking the right storage unit to stop any type of confusion later on. A+ service A++ agent.
- Donatello (Donatello)Konya was very friendly and helpful on the phone and in the store. Everything was quick and efficient and she showed me the unit. I've been here before that's w... Read More
Konya was very friendly and helpful on the phone and in the store. Everything was quick and efficient and she showed me the unit. I've been here before that's why I came back!
- ShaQ McFlyyI was assisted by a young lady named Rose. She was super helpful and was very patient with me. I wasn't sure what size unit I needed and she showed me several. ... Read More
I was assisted by a young lady named Rose. She was super helpful and was very patient with me. I wasn't sure what size unit I needed and she showed me several. Definitely recommend great customer service.
- artis thompsonI received confirmation email for the rental and time for a Penske rental. Upon arriving, the lady behind the front desk said, " I would have to cancel my reser... Read More
I received confirmation email for the rental and time for a Penske rental. Upon arriving, the lady behind the front desk said, " I would have to cancel my reservation because she is new and didn't know how to distribute Penske rentals." She did not try to contact her manager to see how to do the following just turned us away. This experience was awful. How is it even possible to hire a new employee and not train them on the necessary steps to run the business when you are not there? Then there was a sign on the door that said "manager on property." I would not recommend using this company for a Penske rental. It's apparent they have Penske Rentals from the picture I added.
- NiseyCompass Self Storage is now offering remote leasing or contactless leasing. To help our team members and those looking for storage, we are working with customers over the phone to help facilitate the rental process. Our remote leasing process allows us to safely rent to our tenants, without our tenants having to come in to our rental office or interact directly with facility management. Please note, our facility management is still on site. We are able to offer a wide range of options to rent remotely including but not limited to; tenants' ability to tour the facility without management while utilizing site maps, tenants' ability to complete the rental process over the phone, tenants' ability to complete rental documents utilizing email, tenants' ability to purchase merchandise and utilize truck rental service without management interaction. We are taking advantage of technology and the use of our phones to safely walk our tenants through the entire rental process while practicing social distancing.