Self Storage Units in Montgomery, AL on Troy Hwy

Tanisha has the best customer service in Alabama! I felt so welcome and she knows her property. I will refer anyone here! Thank you for everything Tanisha.

Kenya assisted me in renting a unit and she has been WONDERFUL. Great customer service, courteous and professional. She has really done a great job in assisting... Read More

Kenya assisted me in renting a unit and she has been WONDERFUL. Great customer service, courteous and professional. She has really done a great job in assisting me.

Tanisha was amazing she is a one man army! They are lucky to have such a jewel to show out for the company. I recommend anyone to compass.

Tanisha was extremely helpful, exuding GREAT customer service…. Would definitely recommend her if you’re in the market for storage space; come see her. They... Read More

Tanisha was extremely helpful, exuding GREAT customer service…. Would definitely recommend her if you’re in the market for storage space; come see her. They have great rates too!

Kenya Woodruff at the Troy Hwy location was very helpful. She was very knowledgeable and made sure all my needs were met. Great customer service! Go see her!

Ms.Tanisha Cole’s customer service is wonderful. She’s very nice. She was able to get us in and out . Units are great . Shes very respectful.

The customer service rep, Tanisha Cole, was very professional. She helped with everything I needed and made sure I got everything I needed as well. Units are gr... Read More

The customer service rep, Tanisha Cole, was very professional. She helped with everything I needed and made sure I got everything I needed as well. Units are great. Very nice environment!!! Would definitely recommend.

My rental experience with Kenya was very professional, speedy, and exceptional! I would highly recommend others to rent from this location. Great customer servi... Read More

My rental experience with Kenya was very professional, speedy, and exceptional! I would highly recommend others to rent from this location. Great customer service is wonderful and essential so when I receive it, I love to compliment it! Again, thanks for the great experience Kenya!

I purchased a storage unit and Kenya was very knowledgeable and very polite. She was very hands on showing different units and sizes and very understanding abou... Read More

I purchased a storage unit and Kenya was very knowledgeable and very polite. She was very hands on showing different units and sizes and very understanding about the process. She's a great employee and I look forward to referring other customers to Ms. Kenya.

Kenya Woodruff, Is amazing and made everything so easy for me to understand and took care of my transaction with ease, I'd recommend everyone to deal with her w... Read More

Kenya Woodruff, Is amazing and made everything so easy for me to understand and took care of my transaction with ease, I'd recommend everyone to deal with her when it comes to handling their accounts. Thanks, Kenya

Kenya W. was great and professional and she took care of all of our needs. From the time we walk in she made us feel at home. Great customer service.

I am extremely pleased with the service that I received from Ms. Kenya Woodruff. She is so easy to talk with and very professional. Her ability to assist custom... Read More

I am extremely pleased with the service that I received from Ms. Kenya Woodruff. She is so easy to talk with and very professional. Her ability to assist customers ranks "top shelf." Ms. Kenya is very helpful and concerned about the customer. We need more individuals like her.

Great prices and availability! The manager Kenya is great with communication and the process was smooth and easy. Definitely recommend

We had a great experience with Kenya! She was extremely nice and made the process of renting a unit very easy and quick!

Upon securing my storage at short notice, as well as getting the full details prior to.. I spoke with Jerri and she was really sweet. Kenya at the office was r... Read More

Upon securing my storage at short notice, as well as getting the full details prior to.. I spoke with Jerri and she was really sweet. Kenya at the office was really kind as well.

“Tanisha Cole of 4220 Troy Highway, Montgomery, Al 36116 at Compass Self Storage was very professional. She was very patient and showed us several units until... Read More

“Tanisha Cole of 4220 Troy Highway, Montgomery, Al 36116 at Compass Self Storage was very professional. She was very patient and showed us several units until we found the perfect one. She carefully listened to our needs and helped us find exactly what we were looking for.” Thank You ?

Compass Self storage staff was excellent! I’ve always received great customer service from all staff members! Everyone was very friendly and eager to help and... Read More

Compass Self storage staff was excellent! I’ve always received great customer service from all staff members! Everyone was very friendly and eager to help and very attentive and made sure my unit size would accommodate all of my items.

Tanisha helped me out. I got boxes and a better unit than originally offered. She's amazing. That's customer service

Tanisha was so sweet. She made me feel warm and welcome and my experience was amazing! I would definitely recommend this storage place to all of my friends and ... Read More

Tanisha was so sweet. She made me feel warm and welcome and my experience was amazing! I would definitely recommend this storage place to all of my friends and family.

Ms Kenya is a very nice woman and was a big help with my process. Great customer service!

Kenya was very helpful and patient. She took the time to talk with me even though it was closing time with a smile. Thank You Kenya!

Kenya and Chris were very helpful they took their time with me and my team a 5 star review wouldn't be enough they do their jobs well

Kenya was so great. Driving hours and making a quick stop to get a storage. She made the process fast and easy and office is very clean. Recommend her.

Very nice people and always small and not too much great customer service no one was rude. Getting smart whatever i needed help with Kenya got the job done, sof... Read More

Very nice people and always small and not too much great customer service no one was rude. Getting smart whatever i needed help with Kenya got the job done, soft and sweet very respectful also Tanisha as well the experience i had was great ??

Tanisha is awesome. Had me moved in and settled in no time. Unit was cleaned and propery looks good. Keep up the good work young lady.

Kenya is a great manager and helped a lot in A swift manner with everyone in office and on phone. She got us a great deal. Will recommend.

Kenya gave me great customer service. I dealt with her before through the person that referred me. So I returned because of her wonderful personality. Excelle... Read More

Kenya gave me great customer service. I dealt with her before through the person that referred me. So I returned because of her wonderful personality. Excellent service!?

The two young women that helped me were wonderful. Ashley was one of the young ladies. Wonderful personalities and very personal would definitely do business th... Read More

The two young women that helped me were wonderful. Ashley was one of the young ladies. Wonderful personalities and very personal would definitely do business there again

Kenya was really helpful and showed me different pricing and explained them as we toured and gave me the best possible space and price that can’t be beat with... Read More

Kenya was really helpful and showed me different pricing and explained them as we toured and gave me the best possible space and price that can’t be beat with 1st month free! Definitely referring!

Kenya was awesome and even stayed late to help me out. She also gave me an awsome price. I will recommend Compass Self Storage to any one who needs to rent a st... Read More

Kenya was awesome and even stayed late to help me out. She also gave me an awsome price. I will recommend Compass Self Storage to any one who needs to rent a storage space!!

Kenya was very helpful. She showed me different units and also helped me to pick the best one to fit my need. She asked many questions to make sure I got a unit... Read More

Kenya was very helpful. She showed me different units and also helped me to pick the best one to fit my need. She asked many questions to make sure I got a unit big enough for what I need it for.

Kenya, has Awesome Customer Service! She made the Experience Very Easy & Quick for Me! All other employees in Office are Great, Also! 5++++STARS : )

I happened to need a storage unit very quickly, but also knew I wanted to find the best priced unit in close proximity to my home. The prices offered by Compass... Read More

I happened to need a storage unit very quickly, but also knew I wanted to find the best priced unit in close proximity to my home. The prices offered by Compass were no doubt the best, their customer service was exceptional, and the extra perks were a huge bonus.

Ms. Kenya is the prime example of an outstanding employee with an optimistic attitude . She is also an amazing liaison that represents Compass Self Storage exce... Read More

Ms. Kenya is the prime example of an outstanding employee with an optimistic attitude . She is also an amazing liaison that represents Compass Self Storage exceptionally well. She demonstrates and models superior customer service care by always taking the initiative to extend a helping hand to assist me with my concerns and needs and goes over and beyond expectations. Thank you Ms. Kenya for your expertise! You are greatly appreciated and your effort does not go unnoticed.

Tanisha is amazing even during this difficult period she was able to assist me with my move in and even going beyond to make sure I knew where it was located. T... Read More

Tanisha is amazing even during this difficult period she was able to assist me with my move in and even going beyond to make sure I knew where it was located. The property is very clean and the new staff is very customer friendly. Thank you compass for having True help.

It’s always refreshing going into a business where the personnel actually likes their job and knows what they are doing! Tanisha had us in and out and made su... Read More

It’s always refreshing going into a business where the personnel actually likes their job and knows what they are doing! Tanisha had us in and out and made sure we were taken care of without fault, as stressed out as I am she made my situation that much better with her professionalism and beauty! Thank you sooooo much!

I travel for my company and being that I LITERALLY take my business with me, I need storage. When I seen all the reviews I had to stop by and see for myself. Th... Read More

I travel for my company and being that I LITERALLY take my business with me, I need storage. When I seen all the reviews I had to stop by and see for myself. This place is great for where I am staying and the price for businesses is great. Miss Kenya and Tanisha was very helpful and explained everything .

Excellent customer service. This is my second time renting from them and I'm very pleased. Will recommend others...

Very Sweet... She was and willing to help me what i have going on. Glad i came here Salute to you Ms Tenesha

The manager was very professional and helpful, she knew her job and performed it well highly recommended

Great customer service! Great communication and highly recommended. They go over and beyond to keep their clients happy. Clean and Safe location.

Ms. Tanisha Cole was very helpful and knowledgeable. She has excellent communication and customer service skills

Tanisha on Troy Hwy has the best customer service ever. She was very patient and understanding. She was very knowledgeable about the company's services. I don't... Read More

Tanisha on Troy Hwy has the best customer service ever. She was very patient and understanding. She was very knowledgeable about the company's services. I don't think 5 stars is enough. Thank you Tanisha!!!!!!

Compass Storage on Troy Highway has exceptionally well customer service. I would like to give special props to Ms. Tanisha. She is very kind, courteous, and she... Read More

Compass Storage on Troy Highway has exceptionally well customer service. I would like to give special props to Ms. Tanisha. She is very kind, courteous, and she listens very well. Never have I been in business with a company and they have tended to every need. Thank you Ms. Tanisha for being a great overall person and having great business ethics.

Tanisha is awesome she helped me with my transfer and it was quick and easy. She is turning this place around.

My storage door has been broken for 2 weeks they said they was gone contact me about it never heard anything back. Called back they can’t find anybody to fix ... Read More

My storage door has been broken for 2 weeks they said they was gone contact me about it never heard anything back. Called back they can’t find anybody to fix it I haven’t been able to get inside my storage and this is ridiculous

Compass Self Storage on Troy Hwy Montgomery ,Al is a great facility and the units are very spacious for the price. The customer service is great and the premise... Read More

Compass Self Storage on Troy Hwy Montgomery ,Al is a great facility and the units are very spacious for the price. The customer service is great and the premises is always clean an secure. I would highly recommend this facility.

Sonya was very helpful. She was patient, and did what needed to be done to assist me in my move. I had to add an additional unit and she was glad to help!

Tanisha the new Gm is truly sent from heaven. She helped me with all my storage needs, very knowledgeable of her property. She was very kind and empathetic even... Read More

Tanisha the new Gm is truly sent from heaven. She helped me with all my storage needs, very knowledgeable of her property. She was very kind and empathetic even though I was upset about finding the perfect unit.

Mr.Sonja was very helpful an polite my day was going bad until I came in contact with her definitely will refer family an friends

Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth.... Read More

Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth. Anytime I needed to speak with someone, they were very responsive, kind, and dligilent. Ms. Kanya (located at the Troy hwy office in Montgomery) is the GM and she provided top quality customer service - definiltely A+ in my book! We need more storage companies like this one. Kudos to the entire team! ****Update**** - 9/14/2023 This location is under new Management by Ms. Tanisha. The office is always responsive, and you're never on hold. She is quick with assisting me every time ( I no longer live in AL but I still have my storage at this facility.) 24/7 security makes me feel secure about my storage unit - a very helpful crew indeed. I can't wait to meet Tanisha and Justice in person!

Compass has a great GM now she was very knowledgeable and informative. She knows her property well.

Rented online pointless because I still had to go thru office and fill out paperwork by hand then to find out the unit I rented was not as advertised. The unit ... Read More

Rented online pointless because I still had to go thru office and fill out paperwork by hand then to find out the unit I rented was not as advertised. The unit assigned was not high bay nor climate controlled

Everything went GREAT during signup. The manager on duty was so very nice and explained everything so well. She answered all my questions. Thank you so much!!! ... Read More

Everything went GREAT during signup. The manager on duty was so very nice and explained everything so well. She answered all my questions. Thank you so much!!! My storage unit is holding everything I need it too!

Tanisha is awesome!!! Great customer service and helped me with everything I needed!! Price is very reasonable as well??

Hey met Tanesha, it was a wonderful. Come rent if you need storage. Highly recommended

Y’all need to give Justice a raise!! That poor girl was working alone, had 3 upset customers at the same time and she handled them all with patience and kindn... Read More

Y’all need to give Justice a raise!! That poor girl was working alone, had 3 upset customers at the same time and she handled them all with patience and kindness. Always smiling, knowledgeable and you can tell she really cares about customer experience. Kudos to Justice!

Excellent Customer Service from Justice at front office , very knowledgeable and helpful. She worked with me and help me choose a unit that’s better for me . ... Read More

Excellent Customer Service from Justice at front office , very knowledgeable and helpful. She worked with me and help me choose a unit that’s better for me . Thank you Justice , I highly recommend renting here .

Justice was very nice and she took time out to show me different units even though it was very hot outside.

Very friendly & Nice. Great customer service and was fast and easy

Awesome prices!!! Ms. Nadia helped me out tremendously with booking my storage and gave “grade A” customer service.

Justice and Robert did a fantastic job setting me up with my unit. Would recommend

She provided excellent customer service and she was very nice.

Robert displayed amazing customer service throughout my experience. He provided me with patience and knowledge of the different units. This is the first storage... Read More

Robert displayed amazing customer service throughout my experience. He provided me with patience and knowledge of the different units. This is the first storage company I visited and he made me feel right at home. Thank you, Robert!!

Very nice person!!! Really really sweet and willing to help me anyway she can!!! I will recommend anyone to come here at compass storage on Troy highway

Konya was very helpful we were going to leave because the price was to high she ask us to work with us. She worked it we are grateful for her thank you

Excellent customer service. Very clean inside. The receptionist was very helpful and polite. She was very good in explaining what unit was best for my belonging... Read More

Excellent customer service. Very clean inside. The receptionist was very helpful and polite. She was very good in explaining what unit was best for my belongings. She went above and beyond to make this be as pleasant as possible. I would recommend anyone to the facility.

I’m so glad I chose compass self storage the customer service I received from Gwen was magnificent. She went above & beyond to get an affordable unit for my b... Read More

I’m so glad I chose compass self storage the customer service I received from Gwen was magnificent. She went above & beyond to get an affordable unit for my belongings. Definitely will tell others about them!

Gwen was very helpful with this being my first time. She was professional and took the appropriate time to show me the units before agreeing on which one I need... Read More

Gwen was very helpful with this being my first time. She was professional and took the appropriate time to show me the units before agreeing on which one I needed. I definitely recommend!

Ms Konya was great! She treated me as if I was long term customer and has great/excellence customer service! I love her! She went the extra mile for me!

Amazing customer service!! I had to book a unit from GA yesterday, and Ms. Konya was incredibly helpful and friendly. She took the time to show the unit to my t... Read More

Amazing customer service!! I had to book a unit from GA yesterday, and Ms. Konya was incredibly helpful and friendly. She took the time to show the unit to my truck driver, who had to be there to help finish the contract in person. I even received an email asking how my little one is feeling because she knew he was home sick yesterday. Thank you, Ms. Konya!!

Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth.... Read More

Compass Storage is by far the best storage company I've used. I had to relocate from GA to AL with a final destination to DC. My moving process was very smooth. Anytime I needed to speak with someone, they were very responsive, kind, and dligilent. Ms. Kanya (located at the Troy hwy office in Montgomery) is the GM and she provided top quality customer service - definiltely A+ in my book! We need more storage companies like this one. Kudos to the entire team!

Front desk is so helpful. I just moved to the area literally yesterday and already I feel like I have a friend in the agent there. They took their time assistin... Read More

Front desk is so helpful. I just moved to the area literally yesterday and already I feel like I have a friend in the agent there. They took their time assisting use from the time we called them early this morning even. When we arrived we were able to get assistance picking the right storage unit to stop any type of confusion later on. A+ service A++ agent.

Konya was very friendly and helpful on the phone and in the store. Everything was quick and efficient and she showed me the unit. I've been here before that's w... Read More

Konya was very friendly and helpful on the phone and in the store. Everything was quick and efficient and she showed me the unit. I've been here before that's why I came back!

I was assisted by a young lady named Rose. She was super helpful and was very patient with me. I wasn't sure what size unit I needed and she showed me several. ... Read More

I was assisted by a young lady named Rose. She was super helpful and was very patient with me. I wasn't sure what size unit I needed and she showed me several. Definitely recommend great customer service.

I received confirmation email for the rental and time for a Penske rental. Upon arriving, the lady behind the front desk said, " I would have to cancel my reser... Read More

I received confirmation email for the rental and time for a Penske rental. Upon arriving, the lady behind the front desk said, " I would have to cancel my reservation because she is new and didn't know how to distribute Penske rentals." She did not try to contact her manager to see how to do the following just turned us away. This experience was awful. How is it even possible to hire a new employee and not train them on the necessary steps to run the business when you are not there? Then there was a sign on the door that said "manager on property." I would not recommend using this company for a Penske rental. It's apparent they have Penske Rentals from the picture I added.