Self Storage in Ocala, FL

There was a drastic rate increase every 6 months. Other than that we were very pleased. Facility is clean, well kept with good security and friendly customer se... Read More

There was a drastic rate increase every 6 months. Other than that we were very pleased. Facility is clean, well kept with good security and friendly customer service. They only lost our business because they kept raising the rates to the point our garage became a better choice for storage.

Chris made renting our U-Haul super easy and quick. He was very friendly as well. We will definitely be back for our next rental!

I picked up the contents of a storage unit from this Compass location and was pleased with the facility and the people. Chris especially was helpful with assist... Read More

I picked up the contents of a storage unit from this Compass location and was pleased with the facility and the people. Chris especially was helpful with assisting with manuevering in the pavef area as I was loading onto a semi. Great business!

Best storage place by far! Really nice and professional staff. Chris and compass self storage are my go to for anything and everything I need stored.

They are wonderful, Chris is the manager and took really good care of me. Place is nice and clean. I would rent here again and again ?

I originally spoke with Chris on the phone. He was extremely helpful and personable. Jasmin was at the counter when I picked up the truck and again, very nice a... Read More

I originally spoke with Chris on the phone. He was extremely helpful and personable. Jasmin was at the counter when I picked up the truck and again, very nice and very efficient. I would HIGHLY recommend using this company. In this current culture of less than good service, it was a great all around experience.

The storage that we had was fine, but our price was changed to 3 different prices in 8 months. Which I thought was totally unfair. The girls in the office were ... Read More

The storage that we had was fine, but our price was changed to 3 different prices in 8 months. Which I thought was totally unfair. The girls in the office were perfect.They do a great job. Thank you

Friendly and helpful personnel. Clean, easy access and great prices. Very pleased, meet all our needs and expectations.

Very clean facility, vehicle was in great shape. Everybody was friendly and efficient. Price was on point, definitely recommend anyone that's looking for a u ha... Read More

Very clean facility, vehicle was in great shape. Everybody was friendly and efficient. Price was on point, definitely recommend anyone that's looking for a u haul.

Rented a truck from jasmine at this location on 1/27/24. She was personable, great and efficient. The store and ground of this facility are a lot nicer and clea... Read More

Rented a truck from jasmine at this location on 1/27/24. She was personable, great and efficient. The store and ground of this facility are a lot nicer and cleaner than 4 years ago. Jasmine was able to answer all my questions. And explain some U-Haul stuff I didn’t understand. She is an asset!

I was able to reserve and rent my unit over the phone while driving to Florida. While Compass doesn’t have movers on staff to help unload they had business ca... Read More

I was able to reserve and rent my unit over the phone while driving to Florida. While Compass doesn’t have movers on staff to help unload they had business cards for some local movers. I was able to get a great mover at a Fair Rate. My unit is easy to access and just what I needed.

Reserved a U-Haul van online and picked it up the very next day from this location and was immediately greeted by a kind and genuine gentleman that was very inf... Read More

Reserved a U-Haul van online and picked it up the very next day from this location and was immediately greeted by a kind and genuine gentleman that was very informative and completed the process within a reasonable amount of time. The rental van was brand new with just over 9,000 miles, clean and perfect for the move in which we needed it for. Thank you!

We have had only pleasant interactions with the Ocala Compass Storage—both on the phone and in person. We were able to easily change the size of our storage ... Read More

We have had only pleasant interactions with the Ocala Compass Storage—both on the phone and in person. We were able to easily change the size of our storage space. Dave and Jazmine took extra care to make sure the space was adequate. On our move in day we are impressed with the cleanliness of the hallways and outside pavement. Thanks for the great customer service!

Jasmine is the BEST. We had a lot of questions and even a complicated situation - she helped save the day! I sincerely appreciate the service we’ve received d... Read More

Jasmine is the BEST. We had a lot of questions and even a complicated situation - she helped save the day! I sincerely appreciate the service we’ve received during our move from Compass Storage and will be recommending them from here on out.

Jasmine is awesome! Went above and beyond to assist us when we left the lock to our unit 2 hours away and she got us in! We got a new lock and she even gave us ... Read More

Jasmine is awesome! Went above and beyond to assist us when we left the lock to our unit 2 hours away and she got us in! We got a new lock and she even gave us separate key rings for each of them. Absolutely blown away by the professionalism and customer service standards here. Highly recommend!

Millie the DM was so wonderful. She was very helpful on the phone when I was looking for a unit, and in the office she was friendly , professional and made ever... Read More

Millie the DM was so wonderful. She was very helpful on the phone when I was looking for a unit, and in the office she was friendly , professional and made everything easy. I appreciate how she went out of her way to make things run smoothly and did exactly what she promised. I am beyond pleased with the facilities and staff

Ms. Milly is wonderful at this location! She's always so helpful, kind and knowledgeable. She takes pride in her position and it shows. This is the best place f... Read More

Ms. Milly is wonderful at this location! She's always so helpful, kind and knowledgeable. She takes pride in her position and it shows. This is the best place for good rates also. 5 out of 5 !!

We've only had our storage unit a few months but from start-to-finish, Miss Milly has done an exceptional job of serving us. The facility is very clean and nic... Read More

We've only had our storage unit a few months but from start-to-finish, Miss Milly has done an exceptional job of serving us. The facility is very clean and nicely maintained. Not had any issues since we first leased a unit.

The customer service was truly exceptional and the staff was highly knowledgeable. I would definitely consider doing business with them again. Overall, my exper... Read More

The customer service was truly exceptional and the staff was highly knowledgeable. I would definitely consider doing business with them again. Overall, my experience was excellent and I must say that Jasmine was an absolute delight to work with.

The kindness and caring they showed me on a very tough day of moving was extraordinary. Great staff, you are so lucky to have them. Helped me with everything fr... Read More

The kindness and caring they showed me on a very tough day of moving was extraordinary. Great staff, you are so lucky to have them. Helped me with everything from start to finish!

I've used other companies before so I have experience. I like that this place has an office staffed with great employees that care about the tenants and the pro... Read More

I've used other companies before so I have experience. I like that this place has an office staffed with great employees that care about the tenants and the property. This place feels safer than the ones just up the street. And they keep it clean. I feel like I get more bang for my buck here.

Millicent was such a pleasant person and a great help. I don't know to much about the storage process but after speaking with Millicent I was extremely happy an... Read More

Millicent was such a pleasant person and a great help. I don't know to much about the storage process but after speaking with Millicent I was extremely happy and more at ease with the process. Thank you compass for hiring such a great customer service representative

I really can't express my family's gratitude for the service and understanding we experienced in our almost 4 years of dealing with Compass Storage in Ocala. My... Read More

I really can't express my family's gratitude for the service and understanding we experienced in our almost 4 years of dealing with Compass Storage in Ocala. My brother experienced a health crisis in the Fall of 2019 and we had to empty his home of 30 years in a week. Compass was very helpful in assisting in the selecting the right unit and cooperative with the moving company that we hired. Since we live 3000 miles away they have been very responsive to any concerns or questions we have had. We have felt very comfortable with the security and concern they were providing. When we decided to ship my brother's possessions to Seattle, so we could sort through them, the staff was very cooperative with the various arrangements we had to make. I wish I could give them more than 5 stars.

Professionally managed by a very sweet and extremely friendly young lady by the name of , Millie. Very clean and it is evident that security is of upmost priori... Read More

Professionally managed by a very sweet and extremely friendly young lady by the name of , Millie. Very clean and it is evident that security is of upmost priority. Happy to give my business to a business who cares.

Staff was super nice. Highly recommended for any packing supplies or storage needs. Very clean facilities.

If you want the best self storage experience then you must use this Compass Storage facility. Miss Millie is by far the best manager and an awesome great perso... Read More

If you want the best self storage experience then you must use this Compass Storage facility. Miss Millie is by far the best manager and an awesome great person to deal with. Highly recommend!

Millicent is AWESOME! She was a one woman show when we checked in - handling our check in, people paying their bill, answering the phone... then our uhaul got ... Read More

Millicent is AWESOME! She was a one woman show when we checked in - handling our check in, people paying their bill, answering the phone... then our uhaul got stuck in the sand and she rallied people to help pull us out. The place is spotless, the customer service is #1!!

Amazing experience! Working with both Miss Millie & Jasmine from out of state, they both have made the entire process seamless. They have been very kind, and gr... Read More

Amazing experience! Working with both Miss Millie & Jasmine from out of state, they both have made the entire process seamless. They have been very kind, and gracious with all our questions, and concerns, and they have went out of their way to accommodate our needs! Their both a GREAT asset to Compass!

Very welcoming,nice and inviting. Glad to have come here and met the ladies. Thank you for helping our family with our storage needs.

Facility was very clean. Management was very friendly, courteous, and helpful. Grounds were safe. Carts were readily available! Highly recommend. Definitely wi... Read More

Facility was very clean. Management was very friendly, courteous, and helpful. Grounds were safe. Carts were readily available! Highly recommend. Definitely will use again if ever needed.

I chose compass storage for its location, and I was extremely pleased with how good the service is. The managers are very nice and helpful, and highly professio... Read More

I chose compass storage for its location, and I was extremely pleased with how good the service is. The managers are very nice and helpful, and highly professional. I would definitely use them again and highly recommend them to anyone.

The person who assisted me was very friendly, helpful and knowledgeable. My experience renting a storage unit was seamless and stress free. Would highly recomme... Read More

The person who assisted me was very friendly, helpful and knowledgeable. My experience renting a storage unit was seamless and stress free. Would highly recommend Compass Self Storage.

The incredible pleasant and helpful miss Ellie , helped me find your place and showed me the place that was going to fit our needs. She’s amazing??

Awesome facility run by a very knowledgeable and kind lady. She helped us so much when we were in a really tight spot. I highly recommend this stage facility. C... Read More

Awesome facility run by a very knowledgeable and kind lady. She helped us so much when we were in a really tight spot. I highly recommend this stage facility. Clean, safe, and friendly.

My family and I used Compass Self Storage after a recent move. The units are clean and very well maintained. There is plenty of space and parking as well for l... Read More

My family and I used Compass Self Storage after a recent move. The units are clean and very well maintained. There is plenty of space and parking as well for loading and unloading. The staff is incredibly helpful and always friendly. We are thrilled with the service we have received at Compass. We have security knowing our items are safely stored and protected. I've noticed at OTHER facilities, there would be critters and spiders; however I've never encountered any uninvited creatures at Compass Self Storage. I would highly recommend Compass to anyone looking for convenient storage space.

Great experience thus far. Have used them in past in Orlando and Sarasota florida. I am sure it will as good as it was in the past with them.

Moving across the country with the entire family, in an extreme right spot our new build home was being pushed back to close, had 1 day left to return the movin... Read More

Moving across the country with the entire family, in an extreme right spot our new build home was being pushed back to close, had 1 day left to return the moving truck, found this awesome place, and they were extremely kind and helpful through our last minute decision. They got us what we needed and so ever thankful!!

Super clean and safe storage I recommend 100% free of hassle.

Ms Millie was great to work with compass self storage was very clean & I would highly recommend anyone storing things thier.

Personal customer service and clean. Shout out to Miss Milly for being an exceptional manager and taking care of her tenants. Best storage in town!

This storage facility is, by far, the cheapest in town. The staff is very friendly. They'll do everything they can to accommodate you. Also, I never felt like I... Read More

This storage facility is, by far, the cheapest in town. The staff is very friendly. They'll do everything they can to accommodate you. Also, I never felt like I had to "worry" about my belongings there. Would definitely recommend!