Buford, GA Self Storage Unit Facility

Mark was a tremendous help to us. We were delayed in picking up our truck rental and he went beyond the call of duty to help us find a rental. He did it altru... Read More

Mark was a tremendous help to us. We were delayed in picking up our truck rental and he went beyond the call of duty to help us find a rental. He did it altruistically, since there was no redeeming value for his business. His act of kindness allowed us to obtain a rental without any reenumeration, a true reflection of the past. Thank you Mark!

Excellent service at Compass Storage! staff was friendly, knowledgeable, and made the rental process seamless. The facility is clean, secure, and well-maintaine... Read More

Excellent service at Compass Storage! staff was friendly, knowledgeable, and made the rental process seamless. The facility is clean, secure, and well-maintained. I'm impressed and feel confident storing my belongings here. Keep up the great work!"

Better than the last storage place I rented from. An employee named mark was very helpful and attentive. He was very kind and polite. I would definitely recomme... Read More

Better than the last storage place I rented from. An employee named mark was very helpful and attentive. He was very kind and polite. I would definitely recommend renting from this place.

Amazing service! Lisa was very helpful allowing us to view different size units before we made a reservation. We moved our items into storage the same day.

The managers at this location are the very best that you’ll ever deal with .Mark Hawkins one of the managers at this location has been such a pleasure to enga... Read More

The managers at this location are the very best that you’ll ever deal with .Mark Hawkins one of the managers at this location has been such a pleasure to engage with every time we come here. He is so helpful every time we call or come to this location .He is the very reason we keep coming back. He so helpful and kind.We love him. They are so so lucky to have him working here. Thank you for hiring him.

After calling several different storage facilities, Compass Self Storage was amazing to work with. They gave us a great rate, exactly what we were looking for a... Read More

After calling several different storage facilities, Compass Self Storage was amazing to work with. They gave us a great rate, exactly what we were looking for and made moving my mother’s house into storage hassle free. Would recommend them over U-Haul or any other storage facility. Thank you Mark for all your help.

Ran into small little snafu, of course, not Lisa’s or compass storage fault, however, Lisa went above and beyond to secure the right truck for dad and I. Out... Read More

Ran into small little snafu, of course, not Lisa’s or compass storage fault, however, Lisa went above and beyond to secure the right truck for dad and I. Outside of this, love this facility. It’s always clean, inviting, and, of course, the customer service is fabulous.

Great customer service. Easy process to rent unit. Took his time with us and made sure we were getting what we want. Recommend this to anyone!

It's only been 2 days since move-in. It was quick and easy. Professional experience. I am pleased with my unit because it is close enough to visit frequently. G... Read More

It's only been 2 days since move-in. It was quick and easy. Professional experience. I am pleased with my unit because it is close enough to visit frequently. Good space. Convenient. They run a clean and a tight ship. Lots of outdoor commercial parking traffic as well. A hidden suite-spot.

This has been the smoothest experience ever. I was able to reserve, pay, and rent on my phone, and sign my contract. All I had to do was go in and give my licen... Read More

This has been the smoothest experience ever. I was able to reserve, pay, and rent on my phone, and sign my contract. All I had to do was go in and give my license and set my code. I love it!!! Great process. Glad I found them!!

An excellent storage facility that is clean, convenient, and Mark and Lisa at the front desk are so helpful. Price is great too. We highly recommend this Compas... Read More

An excellent storage facility that is clean, convenient, and Mark and Lisa at the front desk are so helpful. Price is great too. We highly recommend this Compass Self Storage.

Lisa is amazing! Not only is she helpful she is actually a joy to talk to. Her and Mark work well together to make sure you are taken care of from storage to U-... Read More

Lisa is amazing! Not only is she helpful she is actually a joy to talk to. Her and Mark work well together to make sure you are taken care of from storage to U-haul rental and even having some packing supplies you can buy right there in the office. They deserve 10 stars as far as we are concerned

Lisa is awesome! Just moved cross country and the folks here at Compass have gone so far above and beyond to accommodate me and my stuff, it truly is something.... Read More

Lisa is awesome! Just moved cross country and the folks here at Compass have gone so far above and beyond to accommodate me and my stuff, it truly is something. Thanks again and I'll be recommending this place for years to come.

I used this place for about 3 years and it was a good safe storage company to use. I liked Mark in that if I had issues he took care of it in a timely manner an... Read More

I used this place for about 3 years and it was a good safe storage company to use. I liked Mark in that if I had issues he took care of it in a timely manner and got back to my voicemails as he could.

I found this gem online and compared it to about 4 different other units around my home and this was the best one. Cannot beat the price and it was super simple... Read More

I found this gem online and compared it to about 4 different other units around my home and this was the best one. Cannot beat the price and it was super simple, quick and easy to get set up. Everyone I have encountered was very friendly, helpful and attentive

Awesome customer service, Lisa was such a BIG help. I would highly recommend this place, it’s very nice and affordable.

Door was locked with general manager in office during office hours. Had to wait to enter during the winter. Reported rodents and there was no interest or conce... Read More

Door was locked with general manager in office during office hours. Had to wait to enter during the winter. Reported rodents and there was no interest or concern. Person took photos of the floor in storage. Asked no questions. Requested I pay to rent a truck to move my items to different unit.

Lisa was very polite and help me find the right unit plus gave me the best promotion so i couldn't turn it down. I love this place/clean environment.

Lisa, Mark and Kirsten were all very helpful with our storage and moving needs. Lisa went above and beyond to make sure to provide our moving truck from her loc... Read More

Lisa, Mark and Kirsten were all very helpful with our storage and moving needs. Lisa went above and beyond to make sure to provide our moving truck from her location, even though uhaul had moved my truck reservation to another location. Thank you so much Lisa! This helped save tons of time in the whole scheme of things. I highly recommend this location, Commerce Drive Location for all your storage and moving needs. Please speak to Lisa or Mark and I know they will assist you well.

Lisa was a pleasure to work with. She made the process so easy. It was the worst move in my life and she change my whole attitude.

Lisa R was very good with helping me and my family. Highly recommend that you use her for anything that goes on in uhaul services

He was very nice and a great guy, really helped me out with everything that I was doing. Purchased a storage unit and gave me a great deal. HIGHLY recommend. I... Read More

He was very nice and a great guy, really helped me out with everything that I was doing. Purchased a storage unit and gave me a great deal. HIGHLY recommend. If you were to get a storage unit in Buford, pick this one, not the other ones in town, sincerely! This is the best one!

Great Staff on site. Lisa and Mark took good care of my needs and have been great to work with.

Clean, well maintained and safe with very helpful staff. In my 7 years there, Sandy, Mark and Lisa have gone above and beyond to facilitate my requests and addr... Read More

Clean, well maintained and safe with very helpful staff. In my 7 years there, Sandy, Mark and Lisa have gone above and beyond to facilitate my requests and address small issues inherent in storage.

Lisa was very helpful getting my storage unit squared away love doing business here.

Lisa made the process easy and was phenomenal and friendly! I will refer all I can to compass commerce Dr! Over the top service!

We called UHaul off Hwy 20 and Gravel Springs Rd this morning and reserved a 26 foot truck for a move. Arrived to the location and was told we’d need to drive... Read More

We called UHaul off Hwy 20 and Gravel Springs Rd this morning and reserved a 26 foot truck for a move. Arrived to the location and was told we’d need to drive down the road to pick up the truck (this info was not told to us over the phone). We showed up to the UHaul center right by 985 and Hwy 20 to find they did not have a truck either - apparently it had been stolen. We were directed to Compass Self Storage off Buford Hwy, it showed online there was an available truck. Lisa heard our frustration and worked some magic to secure us a truck although she initially did not have one available. We appreciate the care and customer service we received here - she was the one person who seemed to care about our need and took care of it quickly.

This company is terrible. I was a tenant for around 12 yrs. They will go up on the monthly rates every other month and will be the highest place in town. These ... Read More

This company is terrible. I was a tenant for around 12 yrs. They will go up on the monthly rates every other month and will be the highest place in town. These other comments hv got to be fake bcs the place is infested with rats and I HV pics to prove it. I had 3of the 12x 30 rooms and they gave me 4days to move out. Mark is one of the sneakiest and rudest people I hv ever met. Don't be fooled. They had me banned from the property so they could take my things. I HV documentation to prove all of this. I was hired to do some work on the property and was never paid. Scott ..the one who runs the property is just as crooked as the rest. I suggest you don't believe all of the fake comments and run from this company!!!!

The staff member who served me was pleasant and went out of her way to make sure I got what I needed in a timely manner. Great customer service.

Lisa was super helpful and nice. Customer service was 10/10! We missed our pick up time and we’re about to leave when she chased after us letting us know anot... Read More

Lisa was super helpful and nice. Customer service was 10/10! We missed our pick up time and we’re about to leave when she chased after us letting us know another truck came available. I would 100% recommend this store

Just rented an unit a Compass Self Storage and Mark provide me with an excellent service. The unit was very clean and the price was also great.

I had a terrific experience at Compass. Mark was very friendly and helpful, and explained everything to me. He was able to answer all of my questions. The stora... Read More

I had a terrific experience at Compass. Mark was very friendly and helpful, and explained everything to me. He was able to answer all of my questions. The storage is clean and well maintained. The prices are good, and the location is very convenient.

Wonderful experience! Lisa was very kind and helpful! Definitely would recommend anyone to come and see her.

Lisa R was very helpful during our visit to Compass storage. She helped us pick out the perfect size unit.

Thank you so much Lisa for your excellence customer service! I can’t thank you enough for your help and your willingness to stay late to make sure we were tak... Read More

Thank you so much Lisa for your excellence customer service! I can’t thank you enough for your help and your willingness to stay late to make sure we were taken care of. I appreciate you!

Lisa was an amazing employee. She provided great assistance for our needs and perfect communication. Great energy and very sweet! Made it too easy

Every detail about my first visit to Compass earns 5 stars. Lisa is so darned sweet and helpful on everything, even things I hadn't thought of. Prices? You ask ... Read More

Every detail about my first visit to Compass earns 5 stars. Lisa is so darned sweet and helpful on everything, even things I hadn't thought of. Prices? You ask prices? I am totally blown away to know that I will soon move out of another storage facility to Compass and save a small fortune every month. I still can't believe the savings. I started today with a parking spot rental, and that's about the lowest price around. Nice quiet neighborhood. Easy to get in and out of that street. I am thrilled with Compass.

Great storage place! Especially for businesses, and they have parking rentals as well. Great customer service as well. Great pricing! Definitely recommend!

Lisa was amazing. She made the process extremely smooth. I was in and out on a perfect month-to-month rate! The 10x20 is more than sufficient for a 2/2 apartmen... Read More

Lisa was amazing. She made the process extremely smooth. I was in and out on a perfect month-to-month rate! The 10x20 is more than sufficient for a 2/2 apartment!

Cleanest storage facility I have seen! Sandy takes good care of her clients and is always willing to help!!

Lisa went above and beyond assisting me with my U-Haul and unit! Affordable, clean, safe and secure. I am a customer for life! Thanks Lisa

Do NOT trust these people!! I was a customer for 3+ years renting a spot to park my boat and camper. They had my property towed and impounded for expired tags. ... Read More

Do NOT trust these people!! I was a customer for 3+ years renting a spot to park my boat and camper. They had my property towed and impounded for expired tags. They gave us less than 15 days notice to get registration settled. They took my $280 payment for January and when I showed up to put the tags on my property on Jan. 29 is was gone. The manager on-site Mark was very rude and the only information he offer was that “the number for the impound yard is on the fence” . Nearly 12k spent with them over the years and this is how I was treated. BEWARE

Sandra the GM was excellent. Timely service and got me in and out quickly with both a Uhaul truck and Unit.! Highly Recommend!

First off on site management is great, However they are constantly going up on rent. My rent has almost doubled in the two years I’ve been there to over $300.... Read More

First off on site management is great, However they are constantly going up on rent. My rent has almost doubled in the two years I’ve been there to over $300.00/Month. And they have a current RAT problem. My unit has no food in it but I’ve found several chewed boxes and rat droppings on every shelf. A dog food company has moved in to several buildings!! Also there is constant trash and broken pallets left around the units. I would stay away!

Easy access off buford highway going in either direction. Staff is really friendly and helpful. A good place to safely store your belongings

Sandi customer service was above and beyond! She’s always very pleasant and this is not my first experience with her! She’s always this way and I really app... Read More

Sandi customer service was above and beyond! She’s always very pleasant and this is not my first experience with her! She’s always this way and I really appreciate her service! Thank you so much Sandi you are always a lifesaver after going to 3 other U-Hauls who did not have my reservation you made a way! You even got me Tylenol and water for the headache I had!!!

Sandy was super friendly and helpful showing us our options for storage. Great prices and wonderful staff!

I think the ppl are nice and I like that the hours are later but I had left a work out machine and ladder right outside my storage cuz I couldn't fit it in rite... Read More

I think the ppl are nice and I like that the hours are later but I had left a work out machine and ladder right outside my storage cuz I couldn't fit it in rite then and someone stole it a day later . When I asked about going to cameras to see who it was that he said no they would not let me see who it was and I can call the police but they've been going to go back to tapes which I thought was weird and the insurance you pay only covers things inside the storage building around it or on the property.

Great service while setting up my storage account. Very friendly and helpful in getting everything handled. Storage space is great as well :)

Update - after over seven weeks, I finally got reimbursed for the final debit they took from my bank account. I still would not recommend or use this company ag... Read More

Update - after over seven weeks, I finally got reimbursed for the final debit they took from my bank account. I still would not recommend or use this company again. They failed miserably at keeping me as a customer. Find somewhere else. Started as a great experience.. at this point, I do not recommend AT ALL!! Steer clear. Had a decent relationship with them for over a year - went up on rates without notifying me - Strike 1. Charged me for last month even though my stuff was out of unit - Strike 2. I've spent the last 30+ days trying to get my money refunded only to be jerked around. Finally had to call corporate number and "supposedly" the local site operators are going to check in to why it's taken so long to get my refund (maybe because I found a supervisors number?). I'm still anticipating a call from the supervisor to see if he can help. We'll see. I won't use this company again.

Sandy was so kind and helpful. The set-up was easy, and the unit was very clean when I moved in. She helped me figure out the perfect size for what we needed an... Read More

Sandy was so kind and helpful. The set-up was easy, and the unit was very clean when I moved in. She helped me figure out the perfect size for what we needed and made sure the codes and all worked before I left. I highly recommend this storage facility!