I had a great experience with Andre Bates he helped me figure out everything I needed to get my storage unit & successful got me a 5x5 with no issue. I apprecia... Read More

I had a great experience with Andre Bates he helped me figure out everything I needed to get my storage unit & successful got me a 5x5 with no issue. I appreciate him a lot it was a pleasure to be serviced by him.

It was a great experience. Andre was clear in his delivery and courteous. He help to resolve our issue and served with a smile. Thank you for your help. We need... Read More

It was a great experience. Andre was clear in his delivery and courteous. He help to resolve our issue and served with a smile. Thank you for your help. We need more like him.

Andre has really blessed me with his professionalism, courtesy, and warmth. The property is immaculate and goes beyond my expectations! The ease of the registra... Read More

Andre has really blessed me with his professionalism, courtesy, and warmth. The property is immaculate and goes beyond my expectations! The ease of the registration process is easy and accommodating. Best storage experience I've ever have!

Oh my gosh, If you should ever need a storage definitely use Compass . I visited the 1050 Flat Shoals locations where I received assistance from the representa... Read More

Oh my gosh, If you should ever need a storage definitely use Compass . I visited the 1050 Flat Shoals locations where I received assistance from the representative Andre whom provided exceptional service . Not only was he very professional, he was so kind and patient and explained everything about the services I would receive while renting the unit. This was absolutely 5 star service. Thanks again Andre for your expertise in making my move to Compass Storage less stressful as possible.

We went to rent a climate controlled storage unit on Sat. Andre was very professional and kind. He answered all of our questions politely. The facility is very ... Read More

We went to rent a climate controlled storage unit on Sat. Andre was very professional and kind. He answered all of our questions politely. The facility is very clean and secure. Our unit is not only climate controlled but bigger than the unit we had at our other storage. It is also less expensive. We are happy with our decision and the transparency at this location

My daughter and I are so pleased with Andre. He was extremely pleasant and very knowledgeable. We definitely chose the right space for our storage needs.

The moment I walked through the door I was greeted with a wonderful smile and conversation all through my process went smoothly. Thank you Andre for your servic... Read More

The moment I walked through the door I was greeted with a wonderful smile and conversation all through my process went smoothly. Thank you Andre for your service.

The representative who signed me up with my storage unit was such as sweetheart and got everything done in a sufficient amount of time for me to officially have... Read More

The representative who signed me up with my storage unit was such as sweetheart and got everything done in a sufficient amount of time for me to officially have my unit and have access to it the same day that I signed up for it. They're absolutely awesome! Thanks again

Had an amazing experience with Property Manager Andre he was very professional and proficient with my move in and move out process. I would recommend Compass Se... Read More

Had an amazing experience with Property Manager Andre he was very professional and proficient with my move in and move out process. I would recommend Compass Self Storage to anyone who looking to store their items in that area. Also the property was very clean and tidy.

Andre was wonderful! He's very nice, professional and informative. He gave the full on-site experience of each size storage unit. Thank you!

Absolutely the best customer service. Very clean and I feel that my storage is secure. Also appreciate the location for easy access. I made a great choice.

Mr. Andre Bates and Michael were very welcoming with their greetings when I walked in ? and helpful in my choosing a proper unit size that I needed for my item... Read More

Mr. Andre Bates and Michael were very welcoming with their greetings when I walked in ? and helpful in my choosing a proper unit size that I needed for my items! He discussed insurance and the recommendation of having it. Mr. BATES BOTH SHOWED AND DEMONSTRATED THE VARIOUS UNITS , inside and outside...AND I am quite satisfied at my choice. Thank you again, Mr. Bates and Michael. F. Person

Andre was absolutely amazing. I had an issue being locked out of my unit and the Sigman location was closed. I had a car full to from off and I didn’t have th... Read More

Andre was absolutely amazing. I had an issue being locked out of my unit and the Sigman location was closed. I had a car full to from off and I didn’t have the option to take it back home as we are clearing things out etc. There was a number posted to call on the sign on the door. He was the voice on the other line though I didn’t expect an answer. He called me back promptly and informed me that he would be here in 10-15 minutes to help me gain access. He was. He got my keys. I was so grateful and surprised as well. Great job Andre.

Andre has a wonderful customer service professional and he gets the job done and he takes care of his people. He’s an exceptional employee keep him around.

Delightful experience in renting with Compass Storage. Andre is courteous, friendly, and knowledgeable about storage units. I am very satisfied with this rental... Read More

Delightful experience in renting with Compass Storage. Andre is courteous, friendly, and knowledgeable about storage units. I am very satisfied with this rental experience. ?

Mike was amazing. His customer service was spectacular. If I need a storage in the future I will definitely be returning

Andre and Mike were great ! And very helpful , showed me where my space is was. I felt very comfortable . Very friendly environment and would recommend everyone... Read More

Andre and Mike were great ! And very helpful , showed me where my space is was. I felt very comfortable . Very friendly environment and would recommend everyone to get a storage here !!! The discount is the best !!!!!!! First month free off climate control that’s a great deal ??

I don't really do reviews but for this location. I had to make an exception. Went here looking for information on storage. Andre, was the most helpful person I... Read More

I don't really do reviews but for this location. I had to make an exception. Went here looking for information on storage. Andre, was the most helpful person I have ever dealt with. Answered all questions and was very professional. Which is so hard to find now and days. I recommend this location to anyone looking for storage unit. You will feel right at home. Thanks again Andrew and Team !! V/R Erick

Andre was excellent to work with! Super friendly and helpful, and got us in and out quickly. Highly recommend!! Great rates!!!

I seen that this had great reviews so I went to check it out myself. I had questions about the units on the size and how clean the units are so Mr. Andre help m... Read More

I seen that this had great reviews so I went to check it out myself. I had questions about the units on the size and how clean the units are so Mr. Andre help me choose a size, gave me a tour of the property, and showed me the indoor and outdoor units on top of giving me an estimate on how much my monthly payment would be. Amazing customer service and highly recommend!!!

If you need storage go to 1050 Flat Shoals in Conyers. It's called Compass self storage.... This was a great smooth process. I got a great unit and the ground... Read More

If you need storage go to 1050 Flat Shoals in Conyers. It's called Compass self storage.... This was a great smooth process. I got a great unit and the grounds are clean!!! Thanks so much Andre!

This is the best location out of the other 5 places I been to. I rented at 1050 Flat Shoals. Mr. Bates was great and very patient with all my crazy questions. C... Read More

This is the best location out of the other 5 places I been to. I rented at 1050 Flat Shoals. Mr. Bates was great and very patient with all my crazy questions. Clean safe location.

Just got a uhaul full of stuff and Andre took care of us. absolutely flawless customer service. I felt very welcomed!

I absolutely loved my experience with the storage time family. They were very professional and trustworthy. I will definitely be back

I truly appreciate Andre for his support. Andre went above and beyond to make sure we were taken care of. His professionalism is beyond reproach.

Andre was very professional and understanding. Willing to help out in any situation or question I had. GREAT CUSTOMER SERVICE.

Oh my gosh, If you should ever need a storage definitely use Compass . I visited the 1050 Flat Shoals locations where I received assistance from the representa... Read More

Oh my gosh, If you should ever need a storage definitely use Compass . I visited the 1050 Flat Shoals locations where I received assistance from the representative Andre whom provided exceptional service . Not only was he very professional, he was so kind and patient and explained everything about the services I would receive while renting the unit. This was absolutely 5 star service. Thanks again Andre for your expertise in making my move to storage less stressful as possible.

??This is the best customer service that I have ever had dealing with a storage facility??Andre was an extremely helpful site manager and was eager to help me w... Read More

??This is the best customer service that I have ever had dealing with a storage facility??Andre was an extremely helpful site manager and was eager to help me with everything I needed??Andre made sure that I got the best storage for what I needed and even provided me with a dolly to help with the movement of my heavy furniture??I would recommend this storage facility to anyone needing a great facility with a great site manager like Andre????

My husband and I (Keith LaMotta & LaTasha Crawford) came into compass self storage today with the intent to rent a 10×15 space. After speaking with Andre Bates... Read More

My husband and I (Keith LaMotta & LaTasha Crawford) came into compass self storage today with the intent to rent a 10×15 space. After speaking with Andre Bates he suggested a 10x20 to hold our items that fill a 3 bd room house. We were given a tour of the two spaces and couldn't agree more with his suggestion. Property, units are clean and pest free. Mr. Bates customer service is very refreshing. 10/10 recommend!

I had called several storage facilities around the area, not just Conyers. Either they didn't have the unit I needed or the price was beyond my budget. Upon cal... Read More

I had called several storage facilities around the area, not just Conyers. Either they didn't have the unit I needed or the price was beyond my budget. Upon calling Compass Storage on Flat Shoals in Conyers, I was professionally and pleasantly greeted by Mr. Andre. He provided answers to all my questions and assured me he would be able to help me with not just my storage needs, but also with some moving/packing needs if required. Although and I contacted Compass on short notice, Andre made it happen. Thanks Andre for your professionalism and for being a great guy.

Andre is GREAT! Excellent customer service and just a great guy. His care and concern for my needs go beyond words!

Andre was excellent!!!! His customer service was great. He was very patient throughout the entire process. I really feel as though I chose the right property to... Read More

Andre was excellent!!!! His customer service was great. He was very patient throughout the entire process. I really feel as though I chose the right property to store my belongings.

Andre was very friendly and professional at the same time. My experience with him has been the best at any storage facility that I have been to. And it has bee... Read More

Andre was very friendly and professional at the same time. My experience with him has been the best at any storage facility that I have been to. And it has been quite a few. I've been renting from storage facilities since 2000.

Andre was super nice and professional. Absolutely wonderful. It was great working with him he made the process very easy.

Andre was excellent! Have been moving all day, he offered to help and even grabbed my family a bite to eat! Much appreciated! Thank you so much, Andre and Compa... Read More

Andre was excellent! Have been moving all day, he offered to help and even grabbed my family a bite to eat! Much appreciated! Thank you so much, Andre and Compass Storage! You helped take the stress out of our day!

This is the best storage location I have been to. You can't beat the prices and customer service. Andre was super nice and helped me get the best deal. Highly r... Read More

This is the best storage location I have been to. You can't beat the prices and customer service. Andre was super nice and helped me get the best deal. Highly recommended!!!

Andre and Bridgette from Compass were amazing, very friendly and helpful. I had a situation that was stressful and they provided a solution that definitely work... Read More

Andre and Bridgette from Compass were amazing, very friendly and helpful. I had a situation that was stressful and they provided a solution that definitely worked out perfectly for me to maintain my unit. Thank you!

Bridgette and Andre provided excellent service and they were very helpful so I decided to get the storage. They made me feel like I was apart of the family.

Mr. Andre went above and beyond. He has great communication. He was very informative and made sure I understood everything. The process was quick and I would hi... Read More

Mr. Andre went above and beyond. He has great communication. He was very informative and made sure I understood everything. The process was quick and I would highly recommend this facility.

My experience with Andre and Bridget at Compass Self Storage was nothing but pleasant from the beginning to the end . Andre explained the process and what to ex... Read More

My experience with Andre and Bridget at Compass Self Storage was nothing but pleasant from the beginning to the end . Andre explained the process and what to expect during my storage rental. I feel very secure with the storage property.

Compass self storage does a great job. Their property is clean and they have excellent customer service. Bridgette is the best!

Amazing customer service. Andre was friendly and helpful. He made my visit quick and easy.

We had our storage units prior to Compass Storage becoming the new ownership. I had absolutely no complaints with the facility when it was Storage Time, but I a... Read More

We had our storage units prior to Compass Storage becoming the new ownership. I had absolutely no complaints with the facility when it was Storage Time, but I am pleasantly impressed by the new ownership. From their technology (security cams that zoom in miles down hwy 138) to the signage and how thorough everything is. The new lease, though lengthy was an engaging read because it makes clear the rights and responsibilities of both us as tenants of storage units and them as owners/landlords. I had the pleasure of meeting the manager Mr. Andre and his demeanor is that of genuine customer service. If you have to have storage facility usage, I recommend Compass Storage.

Ms. Bridgette gave excellent customer service to me and my company. Would highly recommend this company to anyone looking for storage space.

Bridgette and Andre were awesome. Bridgette was patient and got me logged in to the new website. Thank you

If I could leave a zero start review, that’s what it would be. When it was called Storage Time, this place was great! Roy and Andrea were awesome!! Compass ... Read More

If I could leave a zero start review, that’s what it would be. When it was called Storage Time, this place was great! Roy and Andrea were awesome!! Compass has taken over since December 15th. I placed a call today and Andre the “supervisor” was extremely rude due to not being able to answer my question regarding the auction fee. Once I let him know customer service isn’t the job for him and advised I will be contacting corporate, he chose to tone it down. I have already contacted corporate, but I also chose to leave a review as well which is something I never do. He needs training on customer service and needs to be demoted until he learns how to conduct himself in a professional manner. I am beyond disgusted with the service I received this morning. Take your items anywhere but here.

The workers were very helpful when there was a lot of confusion. I appreciate the lady in the renters office for being so kind and patient with my grandmother a... Read More

The workers were very helpful when there was a lot of confusion. I appreciate the lady in the renters office for being so kind and patient with my grandmother and I.

Andre and Bridget were very helpful and I would recommend compass self storage to all my friends.

Andre and Brigette took care of us. They also were nice and gave us and lock because their distribution hasn’t came in yet. Wonderful customer service!

Andre thank you for helping my husband and I with our storage, you were great. Come here guys it's a great place, go see Andre

Andre was great , your tour was great with explaining all details thank you Compass and Andre I will recommend.

Andre was so good too me andre is a 5 star customer service representative

Andre was very informative on helping me get the storage space today. Professional It was greatly Appreciated ?

Andre He Was Very Helpful For What I Needed To Get A Storage Today He Made It Happen For Me He Did A Good Job

Andre was very helpful as I was closing out my unit , nice guy even though he didn't give me any money back ??????

They are the highest. I fell on hard times. I had a hard time keeping up with the payments. They sold my unit. I was 20 minutes late. I begged to get my things... Read More

They are the highest. I fell on hard times. I had a hard time keeping up with the payments. They sold my unit. I was 20 minutes late. I begged to get my things back. I lost all personal belongings. I'm not looking for sympathy just letting everyone know they will not work with you. Charge very high late fees multiple times. Something just doesn't seems right about their set up .

Larry and I came by storage Time and from the moment we arrive there was nothing but positivity and a desire to serve from their staff. Andrea was very patient ... Read More

Larry and I came by storage Time and from the moment we arrive there was nothing but positivity and a desire to serve from their staff. Andrea was very patient and kind. Don’t hesitate to do business with this beautiful facility. I have no doubt that you will be taken care of at the highest level of service!

The people are extremely nice and the premises along with the units are extremely clean and reasonably priced. I have used there services when needed since they... Read More

The people are extremely nice and the premises along with the units are extremely clean and reasonably priced. I have used there services when needed since they opened and have also highly recommended them to several people. No one I have referred to them has had a complaint as of yet!! THAT SPEAKS VOLUMES!!

i was one of the first 5 or 6 people in this place. Very professional , ROY and ANDREA are top shelf. Hope i never have to change locations. the owner is a rea... Read More

i was one of the first 5 or 6 people in this place. Very professional , ROY and ANDREA are top shelf. Hope i never have to change locations. the owner is a real STELLAR man also. MR. MILES i am your biggest fan . And no he did not pay me to say that. Thanks so much and give Roy and Andrea a raise please.

Brand new state of the art facility with great customer service. Roy the manager is just awesome. You can rent climate control units 10X10 for $135 or non clima... Read More

Brand new state of the art facility with great customer service. Roy the manager is just awesome. You can rent climate control units 10X10 for $135 or non climate control units for $105 a month . 24 hour access with top security with very clean brand new units. Plus they are U-haul dealers, you just rent a trailer move your stuff to the storage facility and drop it off at the same place makes it so much easier.