Self Storage in McDonough, GA

Kellye at compass on Jodeco rd mcdonough was wonderful. She helped me identify the correct storage unit size I needed. The process was easy. I highly recommend ... Read More

Kellye at compass on Jodeco rd mcdonough was wonderful. She helped me identify the correct storage unit size I needed. The process was easy. I highly recommend this location for moving needs.

A couple months ago I called to inform them I had lost my job and asked if there was a way to do a payment plan. I was told no, it had to be paid in full. Okay,... Read More

A couple months ago I called to inform them I had lost my job and asked if there was a way to do a payment plan. I was told no, it had to be paid in full. Okay, whatever. Fast forward to now and they have now raised my rent WITHOUT NOTICE and after the manager had said he’d lock my rate in! I have had nothing but problems since starting my contract with them, and all of this is after I had to move units bc my first one was infested with rats and snakes!! BEWARE!

I recently had an excellent experience with the customer service team at Compass Storage. From the moment I reached out, they were incredibly knowledgeable and ... Read More

I recently had an excellent experience with the customer service team at Compass Storage. From the moment I reached out, they were incredibly knowledgeable and attentive. I truly appreciate their commitment to customer satisfaction and will definitely recommend their services to others!

The staff was very nice and friendly. They helped me in less than 15 minutes . I highly recommended for first time customers

First time renting a storage unit. Had a great experience with Charles. He was very helpful with great customer service skills.

The customer service was amazing. Kellye was very helpful and made the process run smoothly. I’ll recommend this place for sure.

Please forgive me for not remembering the names of the two gentlemen who assisted me today, in addition to Kelly, (one gentleman’s name began with an “L” ... Read More

Please forgive me for not remembering the names of the two gentlemen who assisted me today, in addition to Kelly, (one gentleman’s name began with an “L” and he had a beard (he was light-skinned), and the other gentleman was a brown-skinned African American man with a beard and locs. I hate describing people by their skin-tone, but that’s all I remember ?). But I called these three my “self-storage angels”. I was absolutely exhausted from moving the contents of my home, but they made my check-in process fast, and actually enjoyable, with all their great personalities! After my check-in process they showed up at my rental unit, without me asking, and provided me with a dolly/cart to transfer my things from my U-Haul truck to my storage unit, making the process easier and shorter! And lastly, when leaving the property I was blocked in by another customer unloading their things and the three of them showed up out of nowhere, like angels, to guide me through my three-point turn in a large , 27-foot U-Haul truck!!! I was able to maneuver, with their help, without scratching/wrecking the truck! I really, really, really appreciate all three of them!!! After a physically and mentally exhausting day, they truly made the ending of my day much better!!!

Would love to give a shout out to Mr. Lartise McIntosh , Ms. Kelly Thomas, and Mr. Charles Floyd at the jodeco location for helping me with my reservation today... Read More

Would love to give a shout out to Mr. Lartise McIntosh , Ms. Kelly Thomas, and Mr. Charles Floyd at the jodeco location for helping me with my reservation today! All three of them provided me with excellent service and hospitality! Ms. Kelly provided me with a visual of the unit I will be renting to further give me a better view of the size! I am very pleased with my visit and will be recommending this location to my peers! Thank you Compass Self Storage!

Charles did a great job being informative, straight-forward and friendly. I received great customer service and quick response to all of my queries. The facilit... Read More

Charles did a great job being informative, straight-forward and friendly. I received great customer service and quick response to all of my queries. The facility was clean and comfortable. I have no complaints and feel confident about storing my items here.

The whole office staff is helpful, friendly, and professional. Kelly finalized my online reservation and provided me with my access code and other important inf... Read More

The whole office staff is helpful, friendly, and professional. Kelly finalized my online reservation and provided me with my access code and other important information to get me started. The unit is clean and ready for me to move my stuff in. Thanks everyone in office for all your help!

Keylley was amazing! It is refreshing to walk into a business where your business is appreciated. I went to Compass twice in this week, and each time, it was s... Read More

Keylley was amazing! It is refreshing to walk into a business where your business is appreciated. I went to Compass twice in this week, and each time, it was someone different. I went back JUST because my first experience was so pleasant. The last time I went back, Keylley took care of me. She was so warm and welcoming that it made me feel like I was there doing business with a friend. She spoke to me like she knew forever. High-quality customer service is rare, but Compass on Jodeco delivered quality service that went above and beyond. You got my business and everyone I know anytime!

Was with Compass for 3 years. Had a great experience. Front desk was very friendly and helpful. A big thank you to Lartise, Charles, and Kelly. Highly recomme... Read More

Was with Compass for 3 years. Had a great experience. Front desk was very friendly and helpful. A big thank you to Lartise, Charles, and Kelly. Highly recommend .

Awesome experience. Upon arrival, greeted friendly. The staff worked with me to get the best fit for me. Very nice and thorough when explaining everything. Than... Read More

Awesome experience. Upon arrival, greeted friendly. The staff worked with me to get the best fit for me. Very nice and thorough when explaining everything. Thank you!

Mr Floyd was so Nice and attentive to our needs, he took the time to listen to what we were looking for what our request were and showed us several units that w... Read More

Mr Floyd was so Nice and attentive to our needs, he took the time to listen to what we were looking for what our request were and showed us several units that were available for us. He was very friendly and courteous if you’re looking to rent a space Please take the time to come by and see him !!!

I had the best experience today at Compass Self Storage. Kelly Thomas was quick, professional, and a great asset to the team!

Awesome experience with Lartisse. He was very professional and prompt with my service. Great customer service goes a long way. Thank you!

Charles was very helpful and had me out with a unit in no time. I appreciate the help and continue doing a wonderful job

I had a great experience with Compass. Lartise was knowledgeable and was very patient, kind and courteous. Their rates are competitive and reasonable. I highly ... Read More

I had a great experience with Compass. Lartise was knowledgeable and was very patient, kind and courteous. Their rates are competitive and reasonable. I highly recommend Compass.

Mr. Lartise McIntosh was great! Kelley was great! Great customer interaction! Highly recommend this storage. Went far and above!

Mr. Lartise McIntosh was great! Kelley was great! Great customer interaction! Highly recommend this storage. Went far and above!

Always a great experience! We've had 3 units and each time the process was seamless and pleasant. Awesome customer service!

Super helpful. Even brought boxes out to my car to make sure I purchased the right box for shipping. Really appreciate their help and customer service.

OMG, this was an amazing experience!! Mr Floyd was very helpful and kind. He made the boring task of searching for a storage very pleasant. He spoke with everyo... Read More

OMG, this was an amazing experience!! Mr Floyd was very helpful and kind. He made the boring task of searching for a storage very pleasant. He spoke with everyone who came in while he was working with me, making sure no one felt unnoticed.

Lartise and Kellye Demonstrate exceptional customer service from the moment I walked in the door. They were very attentive knowledgeable and friendly. I highly... Read More

Lartise and Kellye Demonstrate exceptional customer service from the moment I walked in the door. They were very attentive knowledgeable and friendly. I highly recommend this location .

Mr Charles was friendly, informative, and patient! Very quick and easy process. Charles didn’t mind showing multiple units to accommodate our needs! Glad we c... Read More

Mr Charles was friendly, informative, and patient! Very quick and easy process. Charles didn’t mind showing multiple units to accommodate our needs! Glad we chose Compass for our storage! Great customer service!

I came here needing extra storage for miscellaneous things. Ms.Kellye was so nice and helpful showing me units that might fit me best and informing me on all I ... Read More

I came here needing extra storage for miscellaneous things. Ms.Kellye was so nice and helpful showing me units that might fit me best and informing me on all I needed to know. I know my things will be safe here and protected here!

Charles ,and lartise took care of my sister very professionally and made the process very easy . P.s the tootsie rolls there are great .

Kelly/Charles gave outstanding Service. Soon as I came in they greeted me and had my file already pulled up in the system. The processes took about 10 minutes.... Read More

Kelly/Charles gave outstanding Service. Soon as I came in they greeted me and had my file already pulled up in the system. The processes took about 10 minutes. They showed me how to use the gate and gave TOP TIER service! Thank you both! My best, PC

Kellye was very professional and helpful. I was able to get set up with my unit in a timely manner. Thank you Kellye !

Just want to say Kellye and Lartise were very helpful and friendly..very pleased and will save money down the line. Sincerely, John Reeves and Christine Newhous... Read More

Just want to say Kellye and Lartise were very helpful and friendly..very pleased and will save money down the line. Sincerely, John Reeves and Christine Newhouse

Charles was amazing. He was very attentive and friendly. He assisted us and went above and beyond. We need more people like him who exhibits exceptional custome... Read More

Charles was amazing. He was very attentive and friendly. He assisted us and went above and beyond. We need more people like him who exhibits exceptional customer service.

Mr. Lartise was of excellent service. Soon as we came in he got right too it. Very informative & knowledgeable about what they have to offer & how they can acco... Read More

Mr. Lartise was of excellent service. Soon as we came in he got right too it. Very informative & knowledgeable about what they have to offer & how they can accommodate our needs. Highly recommended Mr. Lartise for all ur storage needs.

Mr. McIntosh provided us with great service showing us the unit and giving us a good lay of the land. I would highly recommend using this location.

Ms. Cinquetta Cooper, treated me well, very well mannered. Helped me to the full extent. She also remained professional the whole time and represent compass sel... Read More

Ms. Cinquetta Cooper, treated me well, very well mannered. Helped me to the full extent. She also remained professional the whole time and represent compass self storage to the highest professional way there is. She is a wonderful worker.

Both were very helpful and kind. Made the process smooth and easy, very appreciative of the great customer service.

Charles.. was Awesome! Answer all my questions, took care of my uhaul transaction very quickly. We had a great conversation while getting me a great deal!

I found this storage quick, I was in a pinch to move some items quickly came in and asked about their rates they were great so I paid for a storage same day and... Read More

I found this storage quick, I was in a pinch to move some items quickly came in and asked about their rates they were great so I paid for a storage same day and Charles was alot of help he knew everything I asked about and was kind, knowledgeable and professional. I would recommend this storage place to everyone

They both were very accommodating, polite and helpful. The place was so very clean! Thanks for amazing service!!

Friendly and helpful. Gm Charles is such a nice guy. Glad to be doing business with them.

Edited to add 1/3/24: Moved my stuff to another location and I’m still having the same problem!!! Rats!!! Again!!!! Now I’ve paid more money to relocate my ... Read More

Edited to add 1/3/24: Moved my stuff to another location and I’m still having the same problem!!! Rats!!! Again!!!! Now I’ve paid more money to relocate my things and have a higher storage rent for my new location and for no reason bc this location still has the same issue!!! I’ll be taking my business to another company!!!!

Professional, courteous and clean. 2nd time using this facilty. Working with Charles was a breeze! Highly recommend.

Charles was very well mannered once I walked through the door and helped me out very much with my storage

Lartise was awesome! He helped me with my Uhual rental. Great customer service!

The gentleman that helped me rent my unit was very professional and went out of his way to make sure I understood the entire rental process. 5 star service and ... Read More

The gentleman that helped me rent my unit was very professional and went out of his way to make sure I understood the entire rental process. 5 star service and I will definitely recommend this location to anyone who is looking to rent a unit

Lartise provided excellent customer service! He made the transaction to rent a storage and uhaul seemless and exciting. Not to mention the location of the stora... Read More

Lartise provided excellent customer service! He made the transaction to rent a storage and uhaul seemless and exciting. Not to mention the location of the storage was conveniently located down the stret from our residence. Will definitely be back if we are ever in need of another unit. Thank you Lartise as great customer service ia definitely hard to come by nowadays. #TakeMyMoney (inside joke lol)

Customer service was amazing Lartise made it his priority to satisfy my needs got me in and out in no time.

I was having a hard time paying online even though I’ve had the account for a while. I talked to John at the main Stockbridge location and he did a fantastic ... Read More

I was having a hard time paying online even though I’ve had the account for a while. I talked to John at the main Stockbridge location and he did a fantastic job and solved the problem. Compass is a great storage company.

CeeCee and John are "THE BEST:! I have never had any issues, and they've always been very helpful. The facility and grounds are always clean. I will always t... Read More

CeeCee and John are "THE BEST:! I have never had any issues, and they've always been very helpful. The facility and grounds are always clean. I will always this facility for my storage needs!

Cici was amazing and very helpful. Awesome customer service. Made this transaction seamless. Will recommend to others.

Awesome service! Was greeted immediately, and assisted with all my questions. Friendly and personable. Nice experience.

What a lovely facility. Very clean. I felt comfortable renting a storage space because it was very well kept. When I entered the building Mr. John greeted me an... Read More

What a lovely facility. Very clean. I felt comfortable renting a storage space because it was very well kept. When I entered the building Mr. John greeted me and showed me to my storage unit. Once I see the unit, I decided that it wasn’t the best fit for me. Mr. John went to the next unit he had available and it was the one. He was very nice and did not get frustrated with me switching my units. I highly recommend self storage on Jodeco Rd.

Infested with rats and snakes!!!! Edited to add: I have only heard from the manager ONCE and it was to offer to move my unit and to have a free month. Nothing ... Read More

Infested with rats and snakes!!!! Edited to add: I have only heard from the manager ONCE and it was to offer to move my unit and to have a free month. Nothing about reimbursement for my belongings that were damaged and I’m still being charged for this month!!!

I received the best customer service from Mrs. Cinquetta & Mr. Lartise especially because I was unsure about what size unit I would need. They showed me my opti... Read More

I received the best customer service from Mrs. Cinquetta & Mr. Lartise especially because I was unsure about what size unit I would need. They showed me my options, talked me thru the procedure & pricing. I walked out with what I needed and a smile on my face

The customer service was top-notch, and the unit suggested exceeded my expectations… I highly recommend them to anyone looking for quality Self Storage Unit a... Read More

The customer service was top-notch, and the unit suggested exceeded my expectations… I highly recommend them to anyone looking for quality Self Storage Unit and excellent service… Thanks!

Lartise expertly and quickly took care of our storage needs. He was very, courteous, and customer focused and a great ambassador for Compass storage. My husban... Read More

Lartise expertly and quickly took care of our storage needs. He was very, courteous, and customer focused and a great ambassador for Compass storage. My husband and I are very impressed with this individual and the company.

Lartise was amazing friendly and understanding to us first timers with renting with Compass! Our experience was more than impeccable! Kudos to Lartise

Cece helped me out with my rental today and was very polite and was able to help me with any issues I had. Thank you so much for sure coming back again! Thank y... Read More

Cece helped me out with my rental today and was very polite and was able to help me with any issues I had. Thank you so much for sure coming back again! Thank you!

Lartise was great! He was fast/efficient and made the process super easy. Thanks for making my move hassle free.

This is one of the best storage place whenever you plan to store your belongings. I give this firm a five star with the help I received in mind from a lady rece... Read More

This is one of the best storage place whenever you plan to store your belongings. I give this firm a five star with the help I received in mind from a lady receptionist; if I can recall correctly I think her name is Cece Cooper she's a very cooperative person with ?% customer service.

I went to Compass Storage in McDonough to get a unit. I requested a unit but when I got there it wasn’t going to work. Cece was very helpful in showing me oth... Read More

I went to Compass Storage in McDonough to get a unit. I requested a unit but when I got there it wasn’t going to work. Cece was very helpful in showing me other options to fit my needs. I really appreciate her excellent customer service. Thank you Cece.

I love compass self storage they are always so professional and understanding. If you’re ever needing a long term storage for your things to go this is the be... Read More

I love compass self storage they are always so professional and understanding. If you’re ever needing a long term storage for your things to go this is the best place.

Have been using Compass Self Storage about a year now and it has been a pleasure doing business with them. Mr. John was very helpful on my visit and helping me ... Read More

Have been using Compass Self Storage about a year now and it has been a pleasure doing business with them. Mr. John was very helpful on my visit and helping me with finding the right storage size for my needs.

Customer service was excellent. I was in and out with no problem. Storage very clean.

CC has been here for me every step of the way! I had to move out in 2 weeks. First I had to get a storage unit . I booked the wrong size first of all but again ... Read More

CC has been here for me every step of the way! I had to move out in 2 weeks. First I had to get a storage unit . I booked the wrong size first of all but again they helped me and the prize was basically the same ! Now I’m back getting a U-Haul truck and able to bring it to the same location of my storage unit !!! BEST STORAGE EVER !!!!

From first contact staff was friendly and informative. Ms Cooper was very helpful. She was able to help my family find a unit at a reasonable price for the size... Read More

From first contact staff was friendly and informative. Ms Cooper was very helpful. She was able to help my family find a unit at a reasonable price for the size unit we needed. Wish I could give her ten stars cause she was a blessing to a hectic relocation. ??

I had the best experience with Cinquetta at Compass Self Storage. She was very friendly and gave exceptional customer service. I would recommend this location t... Read More

I had the best experience with Cinquetta at Compass Self Storage. She was very friendly and gave exceptional customer service. I would recommend this location to other people.

Ce Ce Was Awesome… She Got Me In And Out Faster Than I Could Blink!! She Answered All My Questions & Her Customer Service Was BEYOND GREAT!!

Excellent customer service. Staff went out of their way to help me. All my questions were answered in a quick manner. Fantastic job! Good rental rates too.

From first contact staff was friendly and informative. Ms Cooper was very helpful. She was able to help my family find a unit at a reasonable price for the size... Read More

From first contact staff was friendly and informative. Ms Cooper was very helpful. She was able to help my family find a unit at a reasonable price for the size unit we needed. Wish I could give her ten stars cause she was a blessing to a hectic relocated. ??

Fantastic service. Love their service. Cc and John both are nice.

Cece was such a great help. This location was a one stop shop with affordable rental and storage prices. Thank you!

Cece is a very nice person and have great customer service

After my experience with Compass Self Storage, it was a must that I left a review. Nowadays, it is hard to find someone that has patience with you, I was enligh... Read More

After my experience with Compass Self Storage, it was a must that I left a review. Nowadays, it is hard to find someone that has patience with you, I was enlightened to have the encounter with Cinquetta. She was patient with me and had all the answers to my concerns, with Cinquetta’s assistance, I was able to have a GREAT customer experience.

Cinquetta is wonderful so well mannered and respectful she gets the job done…

Manager CC provided me with quick, and very efficient service. I am pleased I chose Compass.

Great place to store your stuff. Lisa is very helpful.

Cinquetta was an amazing help and made the process quick and easy.

They were amazing at this location my truck rental was off to a bad start but the 2 people that I dealt with at Compass turned the whole situation around for th... Read More

They were amazing at this location my truck rental was off to a bad start but the 2 people that I dealt with at Compass turned the whole situation around for the better for me and I so appreciated how they showed compassion and empathy towards us…

Cinquetta was great always smiling and very professional. I will definitely recommend this place to any and everyone.

Service was excellent. Cinquetta was very nice and helpful. Uhaul should be very appreciative of her.

Cece is AWESOME, she was very kinda and showed me how to get storage set up

Ceecee s the best! Very quick efficient and professional !

Customer service was awesome I would recommend people to go there only complaining about the bathroom was out of order

Rude employee refused to allow restroom access despite explaining my surgical status and diabetic bladder issues

My name is Diane Dane. I enjoyed talking with Cee Cee. She was accommodating and considerate. Everything went smoothly to rent a storage unit.

Great place! Units and property are clean and well lit. If you need a place to store things for a short or long while you should consider this place 1st! You wo... Read More

Great place! Units and property are clean and well lit. If you need a place to store things for a short or long while you should consider this place 1st! You won't go anywhere else. Go ahead, you can rent a space right now online! ?