Self Storage Units in Novi, MI

Staff was great. Let us shuttle from the parking lot. A plus on customer service!

LeeAnn was the best this morning! I was instantly greeted with a smile and friendly conversation! My transaction was smooth and hassle free! I’ll definitely b... Read More

LeeAnn was the best this morning! I was instantly greeted with a smile and friendly conversation! My transaction was smooth and hassle free! I’ll definitely be back to rent from her!

This spot is AMAZING for amazon pick ups! My stuff is secure and the staff is amazing! Leanna specifically is the best! I had so many packages, and she helped c... Read More

This spot is AMAZING for amazon pick ups! My stuff is secure and the staff is amazing! Leanna specifically is the best! I had so many packages, and she helped carry them to my car. I will be coming here all the time! Thank you guys for the great service!(:

Recently rented a unit with Compass storage and LeeAnn was amazingly helpful and friendly. She should us to the unit and around the property, very thorough when... Read More

Recently rented a unit with Compass storage and LeeAnn was amazingly helpful and friendly. She should us to the unit and around the property, very thorough when answering our questions. I'm really glad we choose to rent with them.

The storage unit was perfect for storing my 1 bedroom apartment before stating graduate school. Everyone was super friendly and helpful. Highly recommend!

LeAnn is on top of things! She is kind, understanding and takes care of business. Compass storage is on the top of my list for places to reserve a Uhaul!

LeAnn was so helpful and efficient! Thank you so much. The van I rented was brand new and was easy to drive.

Easy and fast process with LeeAnn. I came in looking and I was out with a unit ?? I read a lot about having a storage unit and she was able to answer all my que... Read More

Easy and fast process with LeeAnn. I came in looking and I was out with a unit ?? I read a lot about having a storage unit and she was able to answer all my questions. I had no hesitation and did not bother looking at others. 10/10 customer service.

Ms. LeeAnn was not just informative, but SO hospitable! I just moved to Michigan and WOW what a welcome! It’s wonderful to know my belongings are in great han... Read More

Ms. LeeAnn was not just informative, but SO hospitable! I just moved to Michigan and WOW what a welcome! It’s wonderful to know my belongings are in great hands at lovely, clean facilities.

Had the best u-haul experience yet, they helped me along with every step of the way, even let me use their charger when my phone died during the return!

Lee Ann, the manager is truly amazing. She is always smiling and willing to help. The knowledge of what is better for you to rent is really a thing to be gratef... Read More

Lee Ann, the manager is truly amazing. She is always smiling and willing to help. The knowledge of what is better for you to rent is really a thing to be grateful for. We have had a storage in Novi location for more than 2 years now, and she has always being so attentive. Each time we run in to her, there is always a nice comment with a huge smile. Super recommended self storage!

The online rental process is so simple! After renting our unit online, we went to the office and met Leeann to get everything finalized. She was so friendly, ef... Read More

The online rental process is so simple! After renting our unit online, we went to the office and met Leeann to get everything finalized. She was so friendly, efficient, and helpful. I would recommend this storage place to anyone. Thanks Leeann!

Danielle made what could have easily been a stressful situation very seamless! She was kind, knowledgeable and patient with me. I have a storage unit that’s c... Read More

Danielle made what could have easily been a stressful situation very seamless! She was kind, knowledgeable and patient with me. I have a storage unit that’s clean and climate controlled. I was very pleased with the process and the cost was very good for the size unit that I have.

I had an excellent experience with Compass Self Storage of Novi. LeeAnn assisted me, and she was fantastic! She was polite, knowledgeable, and incredibly effic... Read More

I had an excellent experience with Compass Self Storage of Novi. LeeAnn assisted me, and she was fantastic! She was polite, knowledgeable, and incredibly efficient. The entire process was smooth and stress-free thanks to her. I would highly recommend Compass Self Storage to anyone in need of storage solutions. Thank you, LeeAnn, for your outstanding service!

Leeann was awesome! My experience with her was amazing. She was clear, considerate, and fun. I would definitely do business here again.

Lee Ann provided us with absolutely wonderful service! She made sure we knew how to drop off our truck and walked us through every step along the way!

Ladies were terrific at notifying us on options to reduce our rental costs before a huge rate increase. They were professional, knowledgeable and cordial. Th... Read More

Ladies were terrific at notifying us on options to reduce our rental costs before a huge rate increase. They were professional, knowledgeable and cordial. Thank you ladies. 5/ 24/24

LeeAnn & Danielle are very helpful & nice! Made the difference in selection… I had reserved a nearby unit that would have only been $10 today- but I appreciat... Read More

LeeAnn & Danielle are very helpful & nice! Made the difference in selection… I had reserved a nearby unit that would have only been $10 today- but I appreciated their attitudes and service. ?

Danelle is a pleasure to work with. I have checked into other storage locations that did not have any person on staff, rather a tv screen person somewhere off p... Read More

Danelle is a pleasure to work with. I have checked into other storage locations that did not have any person on staff, rather a tv screen person somewhere off property to talk to. This location also has 24/7 access a big positive when you need to get to your items. I highly recommend Compass Self Storage if you are near a location of theirs.

LeeAnn G. was super helpful when things with another company fell through! She saved the day and was so kind! She made the day way less stressful! We are so tha... Read More

LeeAnn G. was super helpful when things with another company fell through! She saved the day and was so kind! She made the day way less stressful! We are so thankful! :)

Danielle and LeeAnn are both very knowledgeable and helpful in explaining everything as well as renting a U-Haul. They made it quick and efficient. The facility... Read More

Danielle and LeeAnn are both very knowledgeable and helpful in explaining everything as well as renting a U-Haul. They made it quick and efficient. The facility is in very clean condition and I’m very happy with my decision to rent a storage space at Compass Self Storage.

LeeAnn is very helpful! She’s thoughtful, nice, and has beautiful smile. When I was there, it was just power off. However, once the power back, she contacted ... Read More

LeeAnn is very helpful! She’s thoughtful, nice, and has beautiful smile. When I was there, it was just power off. However, once the power back, she contacted me and I could get my package out of the locker in time. As there was many cars parked outside, she also volunteerly oriented me to get out the narrowed driveway. Everything moved smoothly with Lee-Ann’s help… Her smile and kindness is impressive! I can see the welcome and energy! 6-star service! Appreciate.

Leeann was so patient and professional with me, explaining all the different options. I was so uncertain about which unit to go with! She asked me what I wanted... Read More

Leeann was so patient and professional with me, explaining all the different options. I was so uncertain about which unit to go with! She asked me what I wanted to store and calculated the square footage I would need too. Her kindness was very appreciated as well.

Leanne was an incredible help! She was quick and efficient and very friendly. I highly recommend this facility!

After visiting a couple other storage centers- I knew right after my meeting with Danielle that Compass was the right place for me. She was knowledgeable, thoro... Read More

After visiting a couple other storage centers- I knew right after my meeting with Danielle that Compass was the right place for me. She was knowledgeable, thorough and patient. I never felt pressured either. After a brief, but thorough tour/walkthrough I’m confident I made the right decision. And the accessibility to my storage unit is smooth. As important of course- I’m confident my items will be secure and remain in good condition. Thank you!

The lady at the counter was phenomenal, took care of me quickly, and checked me out without my prompt! Fantastic and quick service to top out a bad moving exper... Read More

The lady at the counter was phenomenal, took care of me quickly, and checked me out without my prompt! Fantastic and quick service to top out a bad moving experience.

LeeAnn and Danielle in the front office were very professional and helpful with renting a storage unit. They answered all my questions clearly. Overall a great ... Read More

LeeAnn and Danielle in the front office were very professional and helpful with renting a storage unit. They answered all my questions clearly. Overall a great experience so far.

Great experience with renting a 15' U-Haul. They had the vehicle pulled out and ready to go. It was clean and everything worked as it should. Office ladies we'r... Read More

Great experience with renting a 15' U-Haul. They had the vehicle pulled out and ready to go. It was clean and everything worked as it should. Office ladies we're very friendly.

I highly recommend Compass Self Storage. The units are clean & affordable, the staff are friendly & very helpful, and great location. I’m glad I found this pl... Read More

I highly recommend Compass Self Storage. The units are clean & affordable, the staff are friendly & very helpful, and great location. I’m glad I found this place!

DANIELLE WAS VERY FRIENDLY AND MADE SURE I WAS TAKEN CARE OF! HER FRIENDLY DEMEANOR MADE ME WANT TO COME BACK AGAIN AND DO BUSINESS AT THAT LOCATION! SHE WAS ... Read More

DANIELLE WAS VERY FRIENDLY AND MADE SURE I WAS TAKEN CARE OF! HER FRIENDLY DEMEANOR MADE ME WANT TO COME BACK AGAIN AND DO BUSINESS AT THAT LOCATION! SHE WAS HELPFUL THROUGH MY MOVE AND ASKED IF I NEEDED A STORAGE THEY HAVE IT AVAILABLE! THANK YOU DANIELE FOR LOOKING OUT!

Great service!! LeeAnn G helped us check out efficiently and offered great suggestions. Rental truck was clean and well kept. Would definitely recommend

Danielle was friendly and professional. The truck wa anew and worked great. Rates were nominal. All around great service.

Leeann was outstanding! So professional and kind. She was incredibly helpful and knowledgeable and even recommended a corporate account to provide discounts f... Read More

Leeann was outstanding! So professional and kind. She was incredibly helpful and knowledgeable and even recommended a corporate account to provide discounts for future use. We will utilize this facility for all our moving and storage needs based on our experience with her today!

New to the area from Florida! We just recently relocated with everything we own, only to find out we have to stay in a rental property until the construction is... Read More

New to the area from Florida! We just recently relocated with everything we own, only to find out we have to stay in a rental property until the construction is done on our new home!! Ugh! Compass self storage and their rockstar employee, Leeann are our new heroes!! We had a completely stress free experience and Leeann was extremely helpful and patient with the millions of questions we had!! Highly recommend to anyone needing a little extra room for their belongings!!

Leeann was so helpful! She made it so easy to pick our moving van up. Thanks Compass Self Storage!

Super excellent service. Leeann and Danielle were very friendly and professional. Accommodated me last minute and helped with everything I’ve needed. Thanks s... Read More

Super excellent service. Leeann and Danielle were very friendly and professional. Accommodated me last minute and helped with everything I’ve needed. Thanks so much!

Lee Ann is such a perfect representative for Compass Self Storage. She is not only professional, she also is super kind, very helpful and goes out of her way t... Read More

Lee Ann is such a perfect representative for Compass Self Storage. She is not only professional, she also is super kind, very helpful and goes out of her way to bring a great satisfaction with her clients. Kudos to Lee Ann. She's the best! Amy

Extremely helpful. They went out of their way to notify us of a scheduling error, called another Uhaul location on our behalf to fix it, and totally handled the... Read More

Extremely helpful. They went out of their way to notify us of a scheduling error, called another Uhaul location on our behalf to fix it, and totally handled the problem. Definitely rent from here.

LeeAnne was amazing about getting me a unit, after I had a horrible experience with Public Storage in Wixom. I came in last minute on a Saturday evening and wit... Read More

LeeAnne was amazing about getting me a unit, after I had a horrible experience with Public Storage in Wixom. I came in last minute on a Saturday evening and within 15 minutes I was all set. It was a great experience. I would recommend this storage facility to anyone looking!

The woman helping me today, I think her name was Amanda, was so nice and helpful. I was nervous renting and driving a Uhaul for the first time but she made me f... Read More

The woman helping me today, I think her name was Amanda, was so nice and helpful. I was nervous renting and driving a Uhaul for the first time but she made me feel so comfortable and confident. The check in and check out processes were so simple and quick!

LeAnn was amazing! We were in and out quick. Thank you for your great customer service and personality.

Best service I’ve received in a very long time LeeAnn G. she was truly amazing so refreshing!

Had a great experience renting out the U Haul truck from this location; The manager is very honest and supportive! Appreciate the service!!

LeeAnn was excellent and made the pick up process super fast and easy! Love that Compass Storage offers convenient drop off and pick up after hours. Will defini... Read More

LeeAnn was excellent and made the pick up process super fast and easy! Love that Compass Storage offers convenient drop off and pick up after hours. Will definitely use this location again for my next Uhaul need!

LeeAnn was excellent and made the pick up process super fast and easy! Love that Compass Storage offers convenient drop off and pick up after hours. Will defini... Read More

LeeAnn was excellent and made the pick up process super fast and easy! Love that Compass Storage offers convenient drop off and pick up after hours. Will definitely use this location again for my next Uhaul need!

I had an amazing experience at this U-Haul facility! The staff was great LeeAnn, Jennifer and Danielle all helped me with a U-Haul claim the insurance company. ... Read More

I had an amazing experience at this U-Haul facility! The staff was great LeeAnn, Jennifer and Danielle all helped me with a U-Haul claim the insurance company. I am so happy this solved and will definitely come back again !!

Leeann was amazing! I reserved the wrong size unit and received the nicest phone call after explaining what they had to offer! Shortly after i toured with her a... Read More

Leeann was amazing! I reserved the wrong size unit and received the nicest phone call after explaining what they had to offer! Shortly after i toured with her and her customer service was amazing!

The Compass Self Storage Manager, Danielle provided phenomenal customer service! My entire experience with the Uhaul Truck rental was superb!

I’ve rented from other “Uhaul” locations and have been less than impressed. Compass is a professional full service storage and moving company that takes ... Read More

I’ve rented from other “Uhaul” locations and have been less than impressed. Compass is a professional full service storage and moving company that takes service to a new level. LeeAnn is a gem!! I was in and out in under 5 minutes. I’ll be back for certain.

LeeAnn was an absolute delight. Their speed and customer service skills are far beyond 5 star!!! Made it super smooth and easy. On Labor Day too!!!

Leeann is beyond amazing, she assisted us getting a uhaul last minute!!! This place is absolutely stellar highly recommend

Leanne was incredible to work with! She worked with us to find the perfect storage unit and took the time to make sure we understood everything about the proper... Read More

Leanne was incredible to work with! She worked with us to find the perfect storage unit and took the time to make sure we understood everything about the property which was very well maintained!

Leanne was informative, friendly, and helped us secure a unit we needed for our family’s move! Rates were competitive and the facility was clean and secure. H... Read More

Leanne was informative, friendly, and helped us secure a unit we needed for our family’s move! Rates were competitive and the facility was clean and secure. Happy and satisfied with our decision to choose Compass.

LeeAnn was super friendly and amazing. Great customer service. Safe and clean facilities. Definitely recommend

Rented a 10 foot U-Haul truck for a local move. I picked up the truck on 8/5/23. I opted for the mobile check in/out but the app was clunky and I hit a snag. I ... Read More

Rented a 10 foot U-Haul truck for a local move. I picked up the truck on 8/5/23. I opted for the mobile check in/out but the app was clunky and I hit a snag. I went inside, the chubby white woman was rude, thoroughly unhelpful and a pos. But I shrugged it off, what can you do. Truck was definitely older and I wouldn’t trust for a long haul, but it worked well for my 8 mile round trip use. At vehicle return, the app worked well. Because there is no visible key drop off box outside the facility, I went inside. I stepped about two steps in with my toddler, when the same woman yelled at the top of her lungs: key drop here! So I dropped the key at the counter and as the woman was helping two white men at the counter, I didn’t interrupt while I looked for a restroom. Again, the woman yells out startling my child and myself, “Excuse me, is there anything else I can help you with?” After she told me location of the restroom (ie through the double doors to the left) she went back to a soft and friendly tone to the men she was helping. Her tone, yelling and behavior throughout both 5 minute interactions, were unwelcoming, unhelpful, rude and obnoxious. I mention race because I don’t know her name, micro-aggression exists and she clearly was treating the two white men with respect and decency yet with me she chose to yell and be unhelpful. If you need to rent a UHaul truck, try Estate Storage in Novi and 9 mile. I had a great experience there previously and truly wish I had gone there instead of Compass self storage.

LeeAnn was absolutely amazing with assisting us with our rental needs. Would recommend this place in a heartbeat to anyone who is looking for extra storage or m... Read More

LeeAnn was absolutely amazing with assisting us with our rental needs. Would recommend this place in a heartbeat to anyone who is looking for extra storage or moving assistance.

Great facility and staff. The sign up and loading process was super easy. Indoor climate control spaces are very nice.

Cleanest Uhaul I have ever been at. I have moved 3 times in the past 3 years, and this location was bar none the best! We pulled in and the truck was waiting fo... Read More

Cleanest Uhaul I have ever been at. I have moved 3 times in the past 3 years, and this location was bar none the best! We pulled in and the truck was waiting for us fully cleaned, the store itself was clean, and most importantly the staff was so kind and willing to help! 10/10 will be back here whenever I have to move again!

Awesome customer service! The best storage unit in the area. All of the staff over the years have been great. Thanks Danielle and LeeAnn!

Danielle at front desk was super nice and professional. She was efficient and fast and accommodating. The storage unit was very clean and neat! Would definitely... Read More

Danielle at front desk was super nice and professional. She was efficient and fast and accommodating. The storage unit was very clean and neat! Would definitely recommend!

My experience with the staff at Compass Self Storage in Novi, Michigan have been life changing that can't be put into words in terms of the thanks for their exc... Read More

My experience with the staff at Compass Self Storage in Novi, Michigan have been life changing that can't be put into words in terms of the thanks for their excellent and professional services! Even in my times of financial struggles they were still very kind and understanding of my situation! A very special thanks to Lee Ann and Daniel for always representing the company with the finest customer service and keeping me informed of every process! With that being said I give a big thanks to you all for making me sleep better a night knowing my cherished valuables are secure by an exceptional staff working for a company that I trust!

There was a water leak in my storage unit and they contacted me and we were able to work together to get my belongings out of the unit and into my new unit desp... Read More

There was a water leak in my storage unit and they contacted me and we were able to work together to get my belongings out of the unit and into my new unit despite the fact that I do not live in Michigan. Great job, Danielle and team.

We needed to rent a moving van and get a storage unit. The sales associates were super friendly and fun but incredibly professional in servicing our rental need... Read More

We needed to rent a moving van and get a storage unit. The sales associates were super friendly and fun but incredibly professional in servicing our rental needs. The UHaul van was good and our new storage unit is clean and bright plus climate controlled. I love that you have 24 access through a secure gate. Great job and thank you!

Helpful with any questions, friendly, everything works as expected. We used PODS to move out and the compass staff was very helpful to make sure it went smoothl... Read More

Helpful with any questions, friendly, everything works as expected. We used PODS to move out and the compass staff was very helpful to make sure it went smoothly

Wonderful experience … Leeann made our day. Super efficient,kind and accommodating. Highly recommend. What a breath of fresh air from the other U-Haul in Novi... Read More

Wonderful experience … Leeann made our day. Super efficient,kind and accommodating. Highly recommend. What a breath of fresh air from the other U-Haul in Novi.

Leanne was amazing. Super helpful!! We never got the human interaction at our previous storage unit, when I asked to tour smaller units they refused but here ... Read More

Leanne was amazing. Super helpful!! We never got the human interaction at our previous storage unit, when I asked to tour smaller units they refused but here you get 1 on 1 100% focused attention! Choose compass as your next storage place. Also rented Uhaul here as well!!

Excellent support from LeeAnn. Super friendly and informative, this location had the correct moving truck I needed and the reservation and pick up process were ... Read More

Excellent support from LeeAnn. Super friendly and informative, this location had the correct moving truck I needed and the reservation and pick up process were very easy. Would always come here in the future.

Second time here, came from Farmington to Novi and rented both storage and uhual. The lady at the desk is wonderful! She is super nice and helpful. She remember... Read More

Second time here, came from Farmington to Novi and rented both storage and uhual. The lady at the desk is wonderful! She is super nice and helpful. She remembered me from the first time and that was years ago! I will be only using their services!

I have been using this facility for my business for a little over a year. The management team and staff are awesome! I currently rent two 10x25 units and have h... Read More

I have been using this facility for my business for a little over a year. The management team and staff are awesome! I currently rent two 10x25 units and have had as many as 6 units when needed. The flexibility of month-to-month rentals is a HUGE advantage in this ever changing post-covid economy. The management is very accommodating and responsive to my business needs and they go above and beyond to provide 5 star customer service. There is a reason there is very few vacancies at this location. If you can get in, do so. I couldn't give them a higher recommendation! - Mission Booksellers LLC

Jennifer and Kayla have been absolutely amazing!! They answered every question I had and made the process of securing a storage unit extremely easy! 1000000/10 ... Read More

Jennifer and Kayla have been absolutely amazing!! They answered every question I had and made the process of securing a storage unit extremely easy! 1000000/10 recommend working with both of them!

Just worked with Leanne to secure 2 rentals for August. Loved her customer service and care for the customer. She was upfront, knowledgeable, and just made my d... Read More

Just worked with Leanne to secure 2 rentals for August. Loved her customer service and care for the customer. She was upfront, knowledgeable, and just made my day with this process. Pat yourself on the back Leanne, you’ve got skills that are very hard to teach and it was very natural for you!! Thanks again.

LeeAnn is such a friendly staff member. She went above and beyond our expectations regarding our reservation and this turned out to be such a pleasant experienc... Read More

LeeAnn is such a friendly staff member. She went above and beyond our expectations regarding our reservation and this turned out to be such a pleasant experience. What a hard worker and friendly individual. Keep up the great work sweetheart enjoy your day ?

The staff is amazing and goes above and beyond to make sure you are comfortable with what you are paying for and they make sure you understand everything comple... Read More

The staff is amazing and goes above and beyond to make sure you are comfortable with what you are paying for and they make sure you understand everything completely. Compass has a very professional, yet relaxed atmosphere and vibe about it. I highly recommend them for truck rentals and self storage units.

Jennifer and Leanne were amazing! We needed a larger storage area than they had available, but they made it work! And they beat the competitions price. The plac... Read More

Jennifer and Leanne were amazing! We needed a larger storage area than they had available, but they made it work! And they beat the competitions price. The place is clean and secure. We're so happy we found Compass Self-Storage, Jennifer and Leanne! :)

LeAnn was wonderful to work with. I booked a transport Van online, and she called me to discuss my needs. We determined that I may in fact need to upgrade to a ... Read More

LeAnn was wonderful to work with. I booked a transport Van online, and she called me to discuss my needs. We determined that I may in fact need to upgrade to a small Box Truck, which she also had available. However, upon arriving at Compass Storage I measured the van and found it would satisfy our needs. The entire experience was very easy and convenient. I'd definitely rent another moving Van or Truck from them again.

This facility has the best people and great customer service! Great prices and super clean!