Self Storage in Wendell, NC

I would never refer this site to anyone. My husband James Edgerton and I stored our items in this facility for 2 years only for James Edgerton to steal our mari... Read More

I would never refer this site to anyone. My husband James Edgerton and I stored our items in this facility for 2 years only for James Edgerton to steal our marital property as well as my personal items. When we first secured the storage 2 years ago, I forgot my drivers license which James was able to use his ID instead. Lori was privy to this information and was supposed to put my name on the storage unit due to this reason. For 2 years or longer, Iv'e had a report with Lori so much so we shared personal stories with one another, I would come and go as much as I please out of this facility, make payments, I even made the code for gate access etc. Lori had full knowledge of what was going on with James and I because she was present for certain conversations. One day last week, James and his daughter Emma Lawrence stole everything out of the storage unit. That was literally almost what I owned. Only for Lori to act as if she didn't remember me only putting it in James name due to me leaving my drivers license. In fact, Lori did not act the same as all the other times I had come in contact with her. In fact, she knew this was planned all along. She wouldn't even tell me the day the items were taken due to it being in James name. I did however call the police and make a " call to service complaint". This should never happen to ANYONE! I am handling this on a much larger platform now. At any rate I will continue to pursue getting my items back by any means necessary. And as for Lori, I will be pursuing Compass storage on behalf of the actions Lori took in this matter.

Lori and Bryan were great. It makes such a big difference when you have great customer service, friendly employees who help you.

This place is the best. Everyone that work there are supper nice. If u need a storage go with them.

Very simple process to reserve spot online. Bryan was wonderful with our in person verification process when we arrived at the facility. Highly recommend!

So friendly both on phone and in person! I called all of the other storage places in the area and this location was the better rate and the friendliest staff!

Lori & Bryan makes a great team. In addition to professionalism and excellent customer service, the effort to go above and beyond for customers are exact. An... Read More

Lori & Bryan makes a great team. In addition to professionalism and excellent customer service, the effort to go above and beyond for customers are exact. Anytime I visit the facility it's clean, smells fresh, and always smiling faces from staff. I will definitely refer this site to others.

Bryan was excellent. He made the experience so much fun. I've tried 3 places and booked because he gave tons of options and information.

Awesome experience! Bryan was awesome in helping me get a unit without any hassle. 10/10 recommend.

Best prices and customer service! The facility is clean and convenient - talk to Lori, she will take care of you and answer EVERY question! She’s great!

The staff at Compass checks all of the boxes. Security measures are excellent, the unit meets my needs precisely, the staff is professional and also very frien... Read More

The staff at Compass checks all of the boxes. Security measures are excellent, the unit meets my needs precisely, the staff is professional and also very friendly. Highly recommend to anyone in the area looking for storage units.

Lori is AMAZING and her level of service is the reason I would choose this location again when/if I have a storage need. She went above and beyond for me at eve... Read More

Lori is AMAZING and her level of service is the reason I would choose this location again when/if I have a storage need. She went above and beyond for me at every turn. I'd choose a climate controlled unit if I had to do it again due to moisture, but wouldn't hesitate to leverage Compass again if Lori is still there because I know and her team would take care of me!

The gentleman at the front desk was so understanding and compassionate for my situation. It's nice to see people with a heart still.

Lori was AWESOME. She took the time to show us different units so we could decide which one best fit our needs. She was very professional and had great customer... Read More

Lori was AWESOME. She took the time to show us different units so we could decide which one best fit our needs. She was very professional and had great customer service. Let us know of specials and the price is affordable. The facility has ample space and the grounds are well managed. I would highly recommend Compass.

Lori was AWESOME. She took the time to show us different units so we could decide which one best fit our needs. She was very professional and had great customer... Read More

Lori was AWESOME. She took the time to show us different units so we could decide which one best fit our needs. She was very professional and had great customer service. Let us know of specials and the price is affordable. The facility has ample space and the grounds are well managed. I would highly recommend Compass.

Lori was AWESOME. She took the time to show us different units so we could decide which one best fit our needs. She was very professional and had great customer... Read More

Lori was AWESOME. She took the time to show us different units so we could decide which one best fit our needs. She was very professional and had great customer service. Let us know of specials and the price is affordable. The facility has ample space and the grounds are well managed. I would highly recommend Compass.

Had a storage unit for a lot longer than I expected, and it was always such a pleasure working with the staff.. From the day I rented the unit to the incredible... Read More

Had a storage unit for a lot longer than I expected, and it was always such a pleasure working with the staff.. From the day I rented the unit to the incredible courtesy I received from Wendy on my move-out date. It is obvious that the company has very high standards for staff! I'm so glad I went with Compass :)

My experience with Wendy Moore was very professional. She was quick to help me and even took me on a tour of the storage unit before signing the contract to mak... Read More

My experience with Wendy Moore was very professional. She was quick to help me and even took me on a tour of the storage unit before signing the contract to make sure it was what I needed.

Bryan V. showed us a unit and was super nice and welcoming! He reserved us a unit so we weren’t pressured to make a decision right then and there. Definitely ... Read More

Bryan V. showed us a unit and was super nice and welcoming! He reserved us a unit so we weren’t pressured to make a decision right then and there. Definitely would check out the Wendell Blvd Location if you’re in the market!

Lori was super friendly and helpful with helping me find the unit that fit my needs. I would definitely recommend Compass self storage. Prices were reasonable a... Read More

Lori was super friendly and helpful with helping me find the unit that fit my needs. I would definitely recommend Compass self storage. Prices were reasonable as well!

The place was really nice. Clean units. Lori was extremely helpful and a joy to deal with. A very good experience

Had a U-haul rental set up at this storage facility & the door was locked when I showed up with a sign saying they were in a 2hr staff meeting. No one would ans... Read More

Had a U-haul rental set up at this storage facility & the door was locked when I showed up with a sign saying they were in a 2hr staff meeting. No one would answer the phone. Called the "manager on duty" number posted on the sign outside. Finally got a call back from the actual U-haul company an hour and a half later to find out the storage facility gave the U-haul to someone else. Never got a call from them to confirm the time of pickup, courtesy call they would be closed half the day, or if I would be returning later. I don't recommend this place at all for a U-haul rental!

I was disappointed that I had to wait for the office to open for my initial move-in. The website didnt mention that until after i paid. I was in a bind and need... Read More

I was disappointed that I had to wait for the office to open for my initial move-in. The website didnt mention that until after i paid. I was in a bind and needed to start moving things right away and had to wait from 245am until 930, which caused me to miss a day of work. Perhaps that should be mentioned before people are charged for the unit. However, the lady that helped me was VERY nice and courteous. She was simply filling in for the regular person but couldnt have been more nice or accomodating!

Lori was very friendly and helpful answering my questions and getting me the unit I needed. Straightforward process, competitive pricing, and friendly service w... Read More

Lori was very friendly and helpful answering my questions and getting me the unit I needed. Straightforward process, competitive pricing, and friendly service what's not to like.

Very nice young man helped with my rental. Very informative about my needs in the size I needed for storage. Thank you for being a great representative of thi... Read More

Very nice young man helped with my rental. Very informative about my needs in the size I needed for storage. Thank you for being a great representative of this company.

Lori was very courteous and friendly. She offered me a great deal. The move in specials were amazing!! I will definitely recommend.

Went with my mom to get a climate controlled storage unit. The facility was nice and clean. We worked with Diante and he made the experience perfect. If we ever... Read More

Went with my mom to get a climate controlled storage unit. The facility was nice and clean. We worked with Diante and he made the experience perfect. If we ever need a storage unit we will be back.

Customer service was absolutely great! Clean, secure facility. Happy to rent here.

I have had the privilege to work along side with Diante & Lori at the compass self storage Wendell nc location for 6 years. Over the past 6 years, I have watche... Read More

I have had the privilege to work along side with Diante & Lori at the compass self storage Wendell nc location for 6 years. Over the past 6 years, I have watched both Lori & Diante provide top notch customer service day in and day out. I have witnessed people come into their store with various problems and needs. Lori & Diante constantly come up with solutions that leave a parties involved highly satisfied. The grounds are spacious, and well maintained. I know because I am their landscaper.

Great Experience! Friendly Staff and got me the exact unit I was looking for at an affordable rate!

Ms Wendy Moore was the best her customer service was great I really liked working with her. I will most definitely come back if I ever need another storage unit

Very friendly and very helpful will recommend to anyone that is looking for a storage unit.

I came today to rent a storage unit & the team that was working was awesome & provided great customer service.

Great space and great customer service. Extremely helpful, highly recommend

Absolutely great customer service. Needed multiple units and took care of everything and then some. Highly recommend

I have had a few Units there for awhile and most of the time I dealt with Lori A manager there who has always provided a outstanding level of customer service,v... Read More

I have had a few Units there for awhile and most of the time I dealt with Lori A manager there who has always provided a outstanding level of customer service,very friendly and knowledgeable.

Manager was very helpful and kind. I got 50 percent off the 1st month's rent and a decent sized space.

Fantastic customer service!! Lori is a joy to work with!! She was extremely helpful and knowledgeable

Very pleasant staff! The man inside got me into a storage unit and then gave my car a jump when my battery died. Great service on and off the field !

Wendy Moore was so great and I love her customer service !! She made the transition very smooth.

The service and price is amazing, they made moving out of my college dorm for the summer so simple!! A HUGE THANKS TO DIANTE!!! I would (and will!) recommend co... Read More

The service and price is amazing, they made moving out of my college dorm for the summer so simple!! A HUGE THANKS TO DIANTE!!! I would (and will!) recommend compass self storage to anyone!!

On 4/28/2023, I visited ( Compass Self Storage)1401 Wendell Blvd.,Wendell NC. I was greeted by Mr. Diante Mock. Mr. Mock was very knowledgeable and helpful with... Read More

On 4/28/2023, I visited ( Compass Self Storage)1401 Wendell Blvd.,Wendell NC. I was greeted by Mr. Diante Mock. Mr. Mock was very knowledgeable and helpful with every question. He was able to assist me with finding a comfortable space for my property.

Exceeded expectations in all aspects! Even got 50% off the first month. Don't hesitate! Very friendly staff!

Process of getting the unit was fast and simple. Deonte was very helpful and knowledgeable about the units. Highly recommend

Friendly, efficient and informative service. Secure and clean facility. I definitely would recommend.

Excellent staff, willing to assist with any and all needs. Lori was incredibly polite and thorough whilst helping assist me.

THEY KEEP INCREASING THE PRICES EVERY 2 MONTHS! YOU LL START TO PAY $130 first 2 months, however END OF THE YEAR YOU LL END UP PAYING $170!! FIND SOMEWHERE ELSE... Read More

THEY KEEP INCREASING THE PRICES EVERY 2 MONTHS! YOU LL START TO PAY $130 first 2 months, however END OF THE YEAR YOU LL END UP PAYING $170!! FIND SOMEWHERE ELSE THEY R LYING!

Great customer service Deontae & Lori was so nice & helpful ! Fast & convenient

I called around to many places before them and they gave me the best price. I got there and Mr. Diante was really really nice and helpful in more than one way. ... Read More

I called around to many places before them and they gave me the best price. I got there and Mr. Diante was really really nice and helpful in more than one way. Highly recommend!

Great service, trusting workers, and very clean facilities. Really recommend for anyone needing storage

I've visited this location MANY times over the years and Diante has been courteous, knowledgeable, and honest since day 1. As long as he is manager, I will reco... Read More

I've visited this location MANY times over the years and Diante has been courteous, knowledgeable, and honest since day 1. As long as he is manager, I will recommend this location!

Diante delivered exceptional customer service during the entire experience. I definitely will be back.

The Manager was very friendly and extremely helpful. I would recommend this company and location to anyone.

My new u haul place for now on. I had a personal problem where I couldn't use the truck and Mr. Diante did everything needed to help me out and got me back on t... Read More

My new u haul place for now on. I had a personal problem where I couldn't use the truck and Mr. Diante did everything needed to help me out and got me back on track. I appreciate much his help.

Great customer service ask for Lori She goes above and beyond to help take care of her customers They are always very nice, very friendly and really helpful All... Read More

Great customer service ask for Lori She goes above and beyond to help take care of her customers They are always very nice, very friendly and really helpful All the time I do not recall any single visit that we ever had an issue

Was there with a friend getting storage. The 2 girls in the office we so nice and knowledgeable and made this so easy for my friend to get storage, sometimes it... Read More

Was there with a friend getting storage. The 2 girls in the office we so nice and knowledgeable and made this so easy for my friend to get storage, sometimes it's harder for us to understand stuff with our age and they made sure she understood everything. Lori and Hope we're so nice if I ever need storage I will be going only there. Top notch facility.

Bailed me out after another uhaul rental place screwed me. Lori was awesome! Service was fast, friendly and helpful. Made sure I had everything I needed for my ... Read More

Bailed me out after another uhaul rental place screwed me. Lori was awesome! Service was fast, friendly and helpful. Made sure I had everything I needed for my move. Thank you so much Lori!

Nina in the call center was very knowledgeable and answered all questions. She was prompt and efficient. Once arriving at Compass Ms. Lauri ( sorry if name misp... Read More

Nina in the call center was very knowledgeable and answered all questions. She was prompt and efficient. Once arriving at Compass Ms. Lauri ( sorry if name mispelled) was courteous and knowledgeable. She did not try to oversell but was informative. We got a great deal and believe we will enjoy the experience.

I was greeted very politely and professionally by the young man in the office. He was very helpful and willing to help with ensuring that we filled out and unde... Read More

I was greeted very politely and professionally by the young man in the office. He was very helpful and willing to help with ensuring that we filled out and understood the contract. He answered all my questions and had great customer service which to me is a plus to get my business. I would highly recommend this place for storing your items.