Self Storage and Climate Controlled Storage in Whitsett, NC

Stacia and Maria were great and knowledgeable. I had to go back and rent a unit , they gave me a great deal. So friendly and they treat you like family

Moving is very stressful. Especially when it was not a planned move. Chelsea made everything easy and helped me find movers that fit my quick timeline. Very ap... Read More

Moving is very stressful. Especially when it was not a planned move. Chelsea made everything easy and helped me find movers that fit my quick timeline. Very appreciative. Part 2 August 31,2024 Today I completed my storage rentals at Compass. The staff Maria and Stacia have always helped me with friendly professional service. The site is well maintained. They even remembered my name every time I entered the facility. They exemplify superior customer service with a smile. If I have a need I will use them again.

Maria & Stacia were fantastic! Truly an asset to your organization. Both were very helpful and knowledgeable. Not to mention the facility is great. Look forwar... Read More

Maria & Stacia were fantastic! Truly an asset to your organization. Both were very helpful and knowledgeable. Not to mention the facility is great. Look forward to doing business with you. Great Job and great company!!

Maria & Stacia were fantastic! Dealing with people that smiled and had personality was a breath of fresh air. My wife and i left with smiles on our faces! Gre... Read More

Maria & Stacia were fantastic! Dealing with people that smiled and had personality was a breath of fresh air. My wife and i left with smiles on our faces! Great Job and great company!!

The place is very clean, neat and well organized. Really, a classy storage company. Maria was friendly and very efficient. She explained everything clearly a... Read More

The place is very clean, neat and well organized. Really, a classy storage company. Maria was friendly and very efficient. She explained everything clearly and answered all of my questions with a smile.

Maria and Stacia are more than helpful and most important they make you feel like family! I recommend Compass to everyone who needs to store their stuff!

Stacie and Maria have been a pleasure helping me out with my family. Outstanding ladies. Keep up the good work.

The rate increases are very alarming. Also, please don't ever be late on your payment it's all around a bad experience. Almost like committing a crime. The comm... Read More

The rate increases are very alarming. Also, please don't ever be late on your payment it's all around a bad experience. Almost like committing a crime. The communication is horrible now since Chelsea left. She was my last hope. My account was set up on automatic draft without my consent; and get this it was suppose to be a move out receipt! If I could rate my experience with zero stars I definitely would.

Maria and Stacia were beyond wonderful!! This is the best place to store your stuff. They care so much and helped me with everything!

I recently needed some help with a storage unit that could house staging furniture, signs, etc - AND that my team could easily access to move things in and out ... Read More

I recently needed some help with a storage unit that could house staging furniture, signs, etc - AND that my team could easily access to move things in and out at various times of day. Well, luckily for me, I happened into the Compass in Whitsett and had the pleasure of meeting Maria!!

Super easy sign up! Stacia in the office was kind and very informative! Great deals too!

I worked with Maria today at Compass Self Storage! She was super helpful and made the process very easy! Definitely recommend them

Maria and Stacia are very customer service oriented and know about storage ! Thanks to you ! I would 100% recommend!

Stacia and Maria were awesome. They provided me with excellent service and made the check-in process a breeze. Both were professional and went out of their way ... Read More

Stacia and Maria were awesome. They provided me with excellent service and made the check-in process a breeze. Both were professional and went out of their way to help me. Maria truly knows it all and is an excellent teacher. TY!

Ms. Maria was simply the best. She gave me my unit under 10 mins and provided outstanding customer service.

Maria was an absolute pleasure to work with. Found us the best deal and was more than gracious while getting everything together.

Maria’s customer service was great!!! Thanks for everything she made it the transition smooth.

Chelsea was very kind and super helpful in the process of renting a unit and supplying me with moving materials! Friendly staff and awesome customer service.

Maria was welcoming from the time I stepped in. She worked throughly and quickly to give me the unit I desired. This is my second unit and most likely have more... Read More

Maria was welcoming from the time I stepped in. She worked throughly and quickly to give me the unit I desired. This is my second unit and most likely have more if needed!

Excellent and great communication skills Maria Webb made sure I had everything I need for a first time customer. I highly recommend compass self storage ??

I’d rate today’s experience with negative stars if I could. The representative who opened on 4/13/2024 was extremely rude to our movers today. They set the ... Read More

I’d rate today’s experience with negative stars if I could. The representative who opened on 4/13/2024 was extremely rude to our movers today. They set the doors to stay open which hadn’t been a problem at other storage locations, so they didn’t know the procedures were different here. I could hear her yelling at them from outside in the car. Then she called the mover’s office manager to say they went off on her when that is not what happened! The company might want to check their cameras of how the their employees are treating people. Afterwards she comes storming out of the building saying “$2000 damn doors”. If you want to be treat with respect at the bare minimum, I wouldn’t recommend storing your things here. Update: To make things 10 times worse, she called (without an apology to our drivers for how she spoke to them OR calling their boss to say that THEY were the ones going off on her) asking us to change our review. If I can hear someone YELLING from outside, that’s unprofessional. Point blank, period. Corrective action can happen with kindness, I’ve done it everyday for years! No further calls please….Compass Corporate please pull the camera footage to show that these are indeed the events of this morning! Moving is stressful enough without having to deal with this.

Lovely ladies! Maria and Chelsea were so helpful. We were in and out with no questions unanswered and everything was extremely simplified!! Thank you all so muc... Read More

Lovely ladies! Maria and Chelsea were so helpful. We were in and out with no questions unanswered and everything was extremely simplified!! Thank you all so much!

Excellent service and so convenient. Chelsea and Maria was very loving and warm welcoming and serving us. May God bless

Moving is very stressful. Especially when it was not a planned move. Chelsea made everything easy and helped me find movers that fit my quick timeline. Very ap... Read More

Moving is very stressful. Especially when it was not a planned move. Chelsea made everything easy and helped me find movers that fit my quick timeline. Very appreciative.

Maria and Lori were awesome to work with. Great personalities make it an easy process. The space was ready, clean, and available when I needed it.

Stopped by and talked with Maria. She was very friendly and helpful and got us taken care of quickly. Highly recommend.

Maria and Chelsea were angels helping us get our new unit and entertaining our 3 year old! The customer service was amazing!!

Chelsea was great! She took the time to show us the unit before we made a decision just to put our mind at ease! This place is very clean and neat and we are ex... Read More

Chelsea was great! She took the time to show us the unit before we made a decision just to put our mind at ease! This place is very clean and neat and we are excited we chose to store our stuff here!

Dealing with Marie and Ashley made my first storage experience seem perfect. They were patient and explained the process completely. The space is clean and safe... Read More

Dealing with Marie and Ashley made my first storage experience seem perfect. They were patient and explained the process completely. The space is clean and safe.

Maria & Chelsea were awesome! They were quick and courteous, answering all of my questions and got me into a unit the same morning of my first visit.

I love Maria and Chelsea! They were both more than accommodating and they made me feel comfortable and satisfied with my first mini storage experience.

Both Chelsea and Maria are awesome!!! I have nothing but wonderful things to say!!!! The experience was easy and I am happy I chose Compass Self Storage and ... Read More

Both Chelsea and Maria are awesome!!! I have nothing but wonderful things to say!!!! The experience was easy and I am happy I chose Compass Self Storage and extremely happy I chose this location! Thank you Maria and Chelsea!!!! Y’all are awesome!!!?

Absolutely amazing customer service which goes along way in my in my book I’d recommend this facility to everyone know. Lastly the prices are very reasonable ... Read More

Absolutely amazing customer service which goes along way in my in my book I’d recommend this facility to everyone know. Lastly the prices are very reasonable . Thanks to Chelsea and Maria for their professionalism!

Absolutely amazing customer service which goes along way in my in my book I’d recommend this facility to everyone know. Lastly the prices are very reasonable ... Read More

Absolutely amazing customer service which goes along way in my in my book I’d recommend this facility to everyone know. Lastly the prices are very reasonable . Thanks to Chelsea and Maria for their professionalism!

The ladies in the office are very easy to work with. Chelsea has been very knowledgeable and efficient. Maria is also a delight. I highly recommend this facilit... Read More

The ladies in the office are very easy to work with. Chelsea has been very knowledgeable and efficient. Maria is also a delight. I highly recommend this facility

Maria was amazing. She made everything so easy and she has a great personality. Location is perfectly placed for Greensboro and Burlington. Prices are extremely... Read More

Maria was amazing. She made everything so easy and she has a great personality. Location is perfectly placed for Greensboro and Burlington. Prices are extremely reasonable.

Chelsea and Maria were great ! I rented online ,went In to do some paper work and the office was nice and clean . These two were awesome.

Maria provided us with excellent customer service. She was very friendly and worked fast. If you’re looking for a good storage unit facility, don’t hesitate... Read More

Maria provided us with excellent customer service. She was very friendly and worked fast. If you’re looking for a good storage unit facility, don’t hesitate. Ask for Maria.

Exceptional Service at Compass Self Storage! My experience was made truly seamless thanks to Maria Webb. Her professionalism and assistance throughout the entir... Read More

Exceptional Service at Compass Self Storage! My experience was made truly seamless thanks to Maria Webb. Her professionalism and assistance throughout the entire process were outstanding. Maria went above and beyond to ensure all my storage needs were met. The facility itself is clean, secure, and well-maintained. I highly recommend Compass Self Storage, especially with the fantastic support from Maria - she made a potentially stressful situation effortless. Five stars without a doubt!

We went to compass because we needed to have a Climate controlled storage to store our property. We had a tree fall on our house. We spoke with Maria and she wa... Read More

We went to compass because we needed to have a Climate controlled storage to store our property. We had a tree fall on our house. We spoke with Maria and she was very compassionate and empathetic to our situation. She was beyond helpful and definitely went over and beyond what she needed to do. Maria is most definitely an asset to compass storage. Thank you so much Maria, You are a very sweet person and my husband and I really do appreciate how much time you took with us and actually cared about what we were saying to you. As well as making sure that we got the unit that we needed for our belongings.

Maria was awesome to work with! I loved my time here at Compass. Affordable prices, clean, organized, & I had a great drive up unit.

Excellent service and such a beautiful person. Maria Webb definitely helped you and was super nice during the whole process of renting a storage space and a Uha... Read More

Excellent service and such a beautiful person. Maria Webb definitely helped you and was super nice during the whole process of renting a storage space and a Uhaul truck ??thanks Maria

Stopped by doing some price checking today. Maria and Chelsea were friendly and very informative. When I rent ,be sure it will be with these two ladies . Proper... Read More

Stopped by doing some price checking today. Maria and Chelsea were friendly and very informative. When I rent ,be sure it will be with these two ladies . Property nice and clean .

I came in today to rent another one of your units. We had rented one back in February 2022 and the rental amount was about $150. By September 2023 the rent for ... Read More

I came in today to rent another one of your units. We had rented one back in February 2022 and the rental amount was about $150. By September 2023 the rent for the same unit had increased by 43%. So we rented another one of the units and got a better price for the same size. I hope this one doesn’t go up in price like the other one did. Joe and Lori Bird

Maria was a pleasure and a joy to work with! Even just talking to her over the phone before I met her in person, I knew I liked her! When I went in to sign ev... Read More

Maria was a pleasure and a joy to work with! Even just talking to her over the phone before I met her in person, I knew I liked her! When I went in to sign everything, they were having "technical problems" with linking their printers, but, as stressed as she was about it, she handled it very well! Then, when the unit she first assigned me had problems locking the door, we had to go back to the office and pretty much start over again! But, again, Maria handled it well!! And even though she knew I only need a storage unit for a couple of weeks, and she gave me every break that she could. I will definitely give Compass & Maria an A+, and rent from them for any future needs!

Went and Ms. Maria was in the front and help me with everything I needed, All questions was answered and she was so nice with great customer service! I would de... Read More

Went and Ms. Maria was in the front and help me with everything I needed, All questions was answered and she was so nice with great customer service! I would definitely tell others to go straight to Ms. Maria! Go and ask for her!

Maria provided the best help this morning as I was starting a new unit and had a few questions about choosing the right size and then got me all set up with the... Read More

Maria provided the best help this morning as I was starting a new unit and had a few questions about choosing the right size and then got me all set up with the quickness. Best customer service at a storage place that I have had in a long time.

Maria Webb has been absolutely amazing! She has went above and beyond to help me! Maria needs a raise! This review certainly doesn’t due her justice!

Working with Maria Webb was a breeze! She’s very professional and timely. She went over the necessary procedures and processes, which made the experience se... Read More

Working with Maria Webb was a breeze! She’s very professional and timely. She went over the necessary procedures and processes, which made the experience seamless! Thanks Maria.

Cleanest storage unit I have ever seen. The whole facility is so clean. Great customer service with Maria and Chelsey. They are the best. If you need a clean ... Read More

Cleanest storage unit I have ever seen. The whole facility is so clean. Great customer service with Maria and Chelsey. They are the best. If you need a clean storage unit and great customer service choose Compass self storage on hwy 70.

Leslie is always friendly and helpful. However it’s often difficult to reach anyone in the office by phone because the management is often out on the premises... Read More

Leslie is always friendly and helpful. However it’s often difficult to reach anyone in the office by phone because the management is often out on the premises. We rented a couple of different units over the course of 3 years with overall good experience. They did raise the prices a few times during our time and the gate was often broken but fixed within a few days.

I would recommend Compass Self-Storage for your moving needs. Diante was extremely helpful and attentive to make sure we were taken care of. Moving can be stres... Read More

I would recommend Compass Self-Storage for your moving needs. Diante was extremely helpful and attentive to make sure we were taken care of. Moving can be stressful but we were in good hands.

Chelsea was very pleasant and accommodating! She was able to get me the best rate possible and made my transition for my move seamless!!

Chelsea is always friendly when I come in! She saved me with needing a last minute bigger unit and finding something to accommodate all my needs! And can’t be... Read More

Chelsea is always friendly when I come in! She saved me with needing a last minute bigger unit and finding something to accommodate all my needs! And can’t beat the pricing! Great place to rent a unit at!

The staff, particularly Chelsea, was warm, welcoming and very easy to communicate with and to accomplish the cumbersome task of my interstate move. Thank you C... Read More

The staff, particularly Chelsea, was warm, welcoming and very easy to communicate with and to accomplish the cumbersome task of my interstate move. Thank you Compass Selfstorage!

Maria is very knowledgeable and very personable. She made the rental process a breeze. She gave a tour of the unit and even gave me the best advice on the size ... Read More

Maria is very knowledgeable and very personable. She made the rental process a breeze. She gave a tour of the unit and even gave me the best advice on the size unit I would need

Maria was extremely helpful! I tried to reserve online and there was a glitch in the system. Maria was able to quickly identify the issue and planned to have it... Read More

Maria was extremely helpful! I tried to reserve online and there was a glitch in the system. Maria was able to quickly identify the issue and planned to have it fixed for me before I need to use the unit. What wonderful customer service!

Maria was extremely helpful! I tried to reserve online and there was a glitch in the system. Maria was able to quickly identify the issue and planned to have it... Read More

Maria was extremely helpful! I tried to reserve online and there was a glitch in the system. Maria was able to quickly identify the issue and planned to have it fixed for me before I need to use the unit. What wonderful customer service!

Chelsea and Maria were exceptional today. They were experiencing system issues and Chelsea pulled out her personal phone and helped me rent online in the office... Read More

Chelsea and Maria were exceptional today. They were experiencing system issues and Chelsea pulled out her personal phone and helped me rent online in the office! The office smelt amazing and these ladies were so nice! I HIGHLY RECOMMEND ! Compass ladies rule

Maria was so helpful and she really did a great job managing my rental. I very much appreciated her professionalism and positive attitude. I would 100% rent h... Read More

Maria was so helpful and she really did a great job managing my rental. I very much appreciated her professionalism and positive attitude. I would 100% rent here again.

Staff was helpful. Truck was clean. Had a check engine light on which makes me a little nervous. Staff said, "go ahead. It will be fine." It was but still not w... Read More

Staff was helpful. Truck was clean. Had a check engine light on which makes me a little nervous. Staff said, "go ahead. It will be fine." It was but still not what you want in a rental

Arrived to see if I could check out a couple different units with no appointment. The office was neat and organized. No problem, a nice woman named Chelsea gree... Read More

Arrived to see if I could check out a couple different units with no appointment. The office was neat and organized. No problem, a nice woman named Chelsea greeted me and asked how she could help. She showed me units and explained in great detail how everything works regarding rental. Walked out satisfied with a set of keys to my unit. If you want prompt, courteous service, see Chelsea at Compass Self Storage.

Great place to use to store your personal belongings when in transition of moving. The staff was very friendly and personable to work with. All smiles and just ... Read More

Great place to use to store your personal belongings when in transition of moving. The staff was very friendly and personable to work with. All smiles and just made the whole moving experience less stressful.

Chelsea and Maria are amazing! Quick and easy rental. They got me everything I needed and answered all my questions. They go above and beyond to make this as ea... Read More

Chelsea and Maria are amazing! Quick and easy rental. They got me everything I needed and answered all my questions. They go above and beyond to make this as easy as possible. Will definitely be back!!

Maria and Chelsea were by far the most helpful people in the entire world. I’m currently going through a hectic move and had nowhere to store some items that ... Read More

Maria and Chelsea were by far the most helpful people in the entire world. I’m currently going through a hectic move and had nowhere to store some items that needed a place to go and had 0 time to figure it out. They were helpful, resourceful, and knowledgeable and truly cared that I was comfortable and confident that my stuff would be safe and secure! Love them and compass wholeheartedly.

Chelsea gave EXCEPTIONAL service to my father and I. We were able to walk the grounds and see different options for units. Everything was very clean and simple.... Read More

Chelsea gave EXCEPTIONAL service to my father and I. We were able to walk the grounds and see different options for units. Everything was very clean and simple. Her attitude was fantastic despite the cold weather. The staff is so friendly they definitely deserve partial working hours for the holiday season.

Chelsea and Maria were amazing today even when a very mean uhaul issue come in they handled it with grace as they were talked to with such disrespect. I calmly ... Read More

Chelsea and Maria were amazing today even when a very mean uhaul issue come in they handled it with grace as they were talked to with such disrespect. I calmly avoided the irate customer from out of town and they got me my unit and lock without skipping a beat. I hope these ladies have a great rest of the day because they truly made mine.

Maria and Chelsea were very helpful and accommodating around a couple unique situations that came up. Very good people to work with. Facilities are clean and in... Read More

Maria and Chelsea were very helpful and accommodating around a couple unique situations that came up. Very good people to work with. Facilities are clean and in good shape. Would be glad to come here again.

This facility has it all!! A professional staff, a super-clean environment and very reasonable pricing. Maria and Chelsea have this place running like a well oi... Read More

This facility has it all!! A professional staff, a super-clean environment and very reasonable pricing. Maria and Chelsea have this place running like a well oiled machine and their sweet southern drawl is only outshined by their friendly, helpful nature. Go with Compass-you won't regret it!!

Chelsea and Maria were a delightful team to work with, I have let all of my close friends know this IS THE PLACE to store your things because of these ladies in... Read More

Chelsea and Maria were a delightful team to work with, I have let all of my close friends know this IS THE PLACE to store your things because of these ladies in the office. The facility is always clean and easy accessible. Wish I could give 10 stars

Maria has been awesome! A huge help and has been spot on with what we need. You have an excellent and thoughtful employee... and I know how hard that can be to ... Read More

Maria has been awesome! A huge help and has been spot on with what we need. You have an excellent and thoughtful employee... and I know how hard that can be to come by these days. Thank you so much Maria!

When I walked in I was greeted by 2 friendly ladies. Laurie and Chelsea they were just smiling and willing to accommodate me with all my needs. Later on I let t... Read More

When I walked in I was greeted by 2 friendly ladies. Laurie and Chelsea they were just smiling and willing to accommodate me with all my needs. Later on I let the manager Maria and she was just as friendly. I got great service and a awesome deal! Today is 10/10 I came back because I needed a larger unit. Chelsea was able to help me without an hesitation or interruption. Compass has truly been a blessing we have relocated from NY and Compass storage made everything easier including the price 5 stars all the way.

Everything we owned was stored here for a year. We selected it due to friendliness of the staff. After our unit was emptied, I could not locate my favorite 60 y... Read More

Everything we owned was stored here for a year. We selected it due to friendliness of the staff. After our unit was emptied, I could not locate my favorite 60 year old rocking chair which had definitely been on the truck from Virginia. I contacted the VA moving company with a photo and they had no clue. On a whim, I emailed Leslie, the manager of this Compass location, with a "shot in the dark" question. I was astounded when she said they found the chair in the hall a year earlier and had been hanging on to it hoping the owner would come along! Leslie even loaded my chair into my car! I highly recommend this storage facility.

Steven the manager was incredibly helpful and professional. The process was very no-nonsense and easy. Rented a truck and furniture dolly. Only issue was u haul... Read More

Steven the manager was incredibly helpful and professional. The process was very no-nonsense and easy. Rented a truck and furniture dolly. Only issue was u haul promised 2 carts and they only had one. But that was an issue with U-Haul not the rental place.

I absolutely love Compass Self Storage. Great business and I never have to worry about my stuff. The nice lady Maria was amazing! She made my visit so special. ... Read More

I absolutely love Compass Self Storage. Great business and I never have to worry about my stuff. The nice lady Maria was amazing! She made my visit so special. She walked me through everything, answered every question I had and she made sure I left there knowing all I needed to know. She is amazing with customer service. She is the reason I chose to go with Compass. I know my things with be stored safe there!