Self Storage in Neptune, NJ

Spoke with associate Tiffany regarding options of units. She was kind, honest and knows her job. She made great recommendations. Wish more people were this... Read More

Spoke with associate Tiffany regarding options of units. She was kind, honest and knows her job. She made great recommendations. Wish more people were this good at customer service

I've had a great experience renting a unit at Compass Storage. Tiffany is always a pleasure to work with. Highly recommend.

Tiffany is exceptional, continually setting the standard for customer service. Her professionalism and in-depth knowledge of available plans ensured she was abl... Read More

Tiffany is exceptional, continually setting the standard for customer service. Her professionalism and in-depth knowledge of available plans ensured she was able to tailor the service to meet my needs. I will be a returning customer thanks to her!

Compass got me in a perfect spot quickly, Tiffany was very helpful at the front desk and making sure my spot was what I needed.

Thank you Kristen for assisting me with setting up my unit! You were very professional and kind. I appreciate your willingness to answer all of my questions in ... Read More

Thank you Kristen for assisting me with setting up my unit! You were very professional and kind. I appreciate your willingness to answer all of my questions in a timely manner. I will recommend anyone to use this as their storage place!

Tiffany was a great help. She was very nice and professional would definitely recommend!

Dealt with Tiffany the last time I went to my unit and she was a PLEASURE! Its nice to be greeted and treated so kindly. I didn't feel like just another unit or... Read More

Dealt with Tiffany the last time I went to my unit and she was a PLEASURE! Its nice to be greeted and treated so kindly. I didn't feel like just another unit or a bother. Great experience all around! Will definitely recommend to my family and friends!

Best Storage in town! Tiffany answered all my questions and Kristen was so nice and polite. They are the Dynamic Due. Go see them for your Storage needs!

Absolutely Love This Place 24 Hour Easy Access To My Storage. SAFE! Best Customer Service In Town Thanks Kristine & Tiffany For Everything??

Tiffany was pleasant to speak with. She was very friendly, helpful and informative with regards to our storage unit location, as well as provided specific inst... Read More

Tiffany was pleasant to speak with. She was very friendly, helpful and informative with regards to our storage unit location, as well as provided specific instructions on accessing our unit. The staff that we have met so far were all friendly and professional.

Tiffany was pleasant to speak with. She was very friendly, helpful and informative with regards to our storage unit location, as well as provided specific inst... Read More

Tiffany was pleasant to speak with. She was very friendly, helpful and informative with regards to our storage unit location, as well as provided specific instructions on accessing our unit. The staff that we have met so far were all friendly and professional.

Amazing service , Kristen at compass in neptune was great , helped me with Al my storage needs , really so happy to have found a nice person in the community to... Read More

Amazing service , Kristen at compass in neptune was great , helped me with Al my storage needs , really so happy to have found a nice person in the community to help us , super clean facility and very secure. I highly recommend them.

Absolutely the worst. Should be zero stars. Rates raised for no reason. Impossible to reach a human being to find out why. A total scam. They rip you off with m... Read More

Absolutely the worst. Should be zero stars. Rates raised for no reason. Impossible to reach a human being to find out why. A total scam. They rip you off with massive unexplained rate increases every few months. Parent company unaccountable. No way to even inquire about a better rate. The whole company is a corrupt scheme designed to take advantage of customers. Stay away.

Tiffany is super helpful, easy to get your storage needs going, and super friendly. Happy to do business here.

Great atmosphere helped me with storage needs. Great staff especially Tiffany and Kristen very friendly and helpful definitely recommend people to come here jus... Read More

Great atmosphere helped me with storage needs. Great staff especially Tiffany and Kristen very friendly and helpful definitely recommend people to come here just because how helpful they were.

My experience with Tiffany was great! She was very professional and well mannered throughout the entire time. Strongly recommend.

I have stored my items at this facility for years. Kristen has always been pleasant and helpful . The new lady Tiffany is a great addition to this company, alw... Read More

I have stored my items at this facility for years. Kristen has always been pleasant and helpful . The new lady Tiffany is a great addition to this company, always a pleasure when I'm at this facility.

Dealt with Tiffany the last time I went to my unit and she was a PLEASURE! Its nice to be greeted and treated so kindly. I didn't feel like just another unit or... Read More

Dealt with Tiffany the last time I went to my unit and she was a PLEASURE! Its nice to be greeted and treated so kindly. I didn't feel like just another unit or a bother. Great experience all around!

Excellent Experience Tiffany was very knowledgeable and answered all my questions. Kristen was helpful with giving directions to the facility and told me they s... Read More

Excellent Experience Tiffany was very knowledgeable and answered all my questions. Kristen was helpful with giving directions to the facility and told me they sell boxes, tape and I can rent Uhauls. I highly recommend them for your storage needs.

Tiffany was great to work with and very knowledgeable and helpful! The place is super clean and there’s a lot of activity so it’s feels really safe as well.... Read More

Tiffany was great to work with and very knowledgeable and helpful! The place is super clean and there’s a lot of activity so it’s feels really safe as well. Prices are reasonable and theres a variety of sized units as well!

Tiffany was so helpful and keeps a bowl of snacks during office hours, we got a really great price on a climate controlled unit month to month compared to other... Read More

Tiffany was so helpful and keeps a bowl of snacks during office hours, we got a really great price on a climate controlled unit month to month compared to other places in the area even after the mandatory insurance. Rental trucks and everything you need to move, although the 1 of the doors weren't working on the day we moved in. Once we see that updated will be sure to share the status of the response by the staff. There is a huge garage to park while loading which is covered and easy to back up to and turn around.

Thanks so much to Compass Storage and Tiffany for helping us get are storage locker today and informing me about my homeowners insurance covering my storage ins... Read More

Thanks so much to Compass Storage and Tiffany for helping us get are storage locker today and informing me about my homeowners insurance covering my storage insurance. Saved me money and time and even had some good candy at the desk. Thanks again Tiffany :)

Today I went to 4 different storage facilities to see which would be the best in price, location, and people and Compass was the winner. Tiffany was very kind a... Read More

Today I went to 4 different storage facilities to see which would be the best in price, location, and people and Compass was the winner. Tiffany was very kind an knowledgeable, she was actually the only 1 who informed us that are homeowners insurance covers offsite storage insurance as well so she saved us $12. I definitely recommend this location and Tiffany, if you are looking into getting a storage facility. Thank you

I called other places ,. Tiffany was so friendly over phone and in person when I went ti check units. Tiffany was very professional and helpful made me feel ve... Read More

I called other places ,. Tiffany was so friendly over phone and in person when I went ti check units. Tiffany was very professional and helpful made me feel very welcome . I highly recommend compass self storage

Great experience with Compass Self Storage. Tiffany & Simerrah were really nice to work with and went out of their way to make sure we got the exact space we ne... Read More

Great experience with Compass Self Storage. Tiffany & Simerrah were really nice to work with and went out of their way to make sure we got the exact space we needed. Would highly recommend.

Tiffany was very kind and professional. Ground floor storage was available same day! Nice and easy transaction. Took about 30 minutes total!

Kristen @ The Neptune NJ Branch has the best Customer Service and is very patient with helping me make the best decision to accommodate my customers needs. I w... Read More

Kristen @ The Neptune NJ Branch has the best Customer Service and is very patient with helping me make the best decision to accommodate my customers needs. I will recommend compass storage to anyone who needs storage residential or commercial.

Kristen and the staff at compass self storage have always been great . This is the second time I have used their facility and I’m looking forward to another y... Read More

Kristen and the staff at compass self storage have always been great . This is the second time I have used their facility and I’m looking forward to another year with them servicing my storage needs .

The general manager Kristen was so helpful and kind she helped me every step of the way. She is a model for what customer service is and should be. Thanks again... Read More

The general manager Kristen was so helpful and kind she helped me every step of the way. She is a model for what customer service is and should be. Thanks again Kristen for your time I appreciate you greatly.

Compass Self Storage in Neptune, NJ had been an ideal partner in meeting my storage needs. As an apartment resident, my storage unit is essentially my attic and... Read More

Compass Self Storage in Neptune, NJ had been an ideal partner in meeting my storage needs. As an apartment resident, my storage unit is essentially my attic and will be used for long term storage. The unit I chose is climate controlled and has always felt optimal. I feel my belongings are safe being stored there. The facility has plenty of dollies to move stuff from my car to the space and back. One downside is that rates seem to rise quickly. However, the staff will work with you to find the right solution for you to keep costs down. Kristen is a gem. She is friendly, proactive, and eager to provide you with the best possible experience storing your personal and valuable items in a safe environment.

Excellent professional service from Kristen my point person dealing with my unit. Would definitely recommend using their service for your storage needs. Willia... Read More

Excellent professional service from Kristen my point person dealing with my unit. Would definitely recommend using their service for your storage needs. William

Kristen is extremely attentive and caring for her customers. She was able to answer any and all questions I had and made this a seamless process from start to f... Read More

Kristen is extremely attentive and caring for her customers. She was able to answer any and all questions I had and made this a seamless process from start to finish. I would recommend Compass 10/10 times and cannot wait to use their services again.

I have had wonderful experiences with every employee! They are friendly and helpful! They make you feel like family! They are the best!

Was thinking of renting a unit and I spoke to Kristen who was very helpful, knowledgeable, answered all the questions I had and even the ones I didn’t know I ... Read More

Was thinking of renting a unit and I spoke to Kristen who was very helpful, knowledgeable, answered all the questions I had and even the ones I didn’t know I had. She explained how starting would work and how termination of the lease works and said to feel free contact her if she help out along the way.

Victoria was Amazing! She was very efficient, knowledgeable & professional. She listened to my needs and made suggestions to best accommodate me. I would defini... Read More

Victoria was Amazing! She was very efficient, knowledgeable & professional. She listened to my needs and made suggestions to best accommodate me. I would definitely recommend Compass Storage

Kristen was very helpful. Showed me several units. I will definitely be back!

kristen from self storage was amazing she took her time to show the space was very helpful in answering questions. She made the experience very enjoyable and ea... Read More

kristen from self storage was amazing she took her time to show the space was very helpful in answering questions. She made the experience very enjoyable and easy.

Wonderful and quick renting experience. Was in yesterday when they had a customer appreciation day, you don’t see too often for storage places. Was a welcomin... Read More

Wonderful and quick renting experience. Was in yesterday when they had a customer appreciation day, you don’t see too often for storage places. Was a welcoming event for new people like me.

Very helpful and easy process getting a 5x10 locker! Thank you Victoria

Awesome seamless experience. Very quick, thorough, and super friendly. A pleasure

Don't break any of the contract rules or your property will be held hostage after office hours and you'll get no answers from the I'm guessing manager at the fr... Read More

Don't break any of the contract rules or your property will be held hostage after office hours and you'll get no answers from the I'm guessing manager at the front desk. Trying to maneuver your belongings in or out of the place is a nightmare, very tight hallways, inside concrete flooring is in bad shape so your things are falling off the carts as you're trying to get to and from your unit. There are definitely better places within the area that are more "user friendly", better prices and easier access to your belongings and without the risk of breaking your things trying to get them in or out of the place.

Terrible the girl at the desk wouldn't let my 4 year old nephew use the bathroom very terrible to not let a child use a bathroom I don't know why they would hav... Read More

Terrible the girl at the desk wouldn't let my 4 year old nephew use the bathroom very terrible to not let a child use a bathroom I don't know why they would have such a individual work for them .

Great facilities and very helpful management. I've moved more times than I can count and Compass Self Storage is easily the best storage experience I've ever ha... Read More

Great facilities and very helpful management. I've moved more times than I can count and Compass Self Storage is easily the best storage experience I've ever had.

Wonderful service very helpful treated me like a family member. Went above and beyond to make sure I found what I needed.

Great, quick experience at Compass Self Storage. Victoria was so helpful showing us the unit we wanted and made the process effortless!

Don't break any of the contract rules or your property will be held hostage after office hours and you'll get no answers from the chick at the front desk.

Victoria made the whole process of renting a storage unit quick and easy. She gave a through explanation of what was required from me for the rental, and I als... Read More

Victoria made the whole process of renting a storage unit quick and easy. She gave a through explanation of what was required from me for the rental, and I also appreciated her friendliness and efficiency. 2 years later....my rent has been raised every 6 months with only 1 notification. For some mysterious reason after that I never received another. I was told my address was not in the computer correctly. Thought that was corrected and now after another raise in rent, I was told that I needed to come in to fill out a tenant form for a " change in address". Amazing how my rent is deducted from my checking account every month.

Great unit, easy access from street and you can rent the U Haul from the same location! Thanks for the professional check in, Marisa

Clean and organized, very friendly staff, great location. Looking forward to using this facility to keep my personal belongings safe!

Terrific experience, Kristen was very friendly and helped me get processed quickly, and also made sure I had quick access to the loading dock.

Easy access and convenient location. Everyone there is always pleasant and kept the facility tidy. They always have taken care of any maintenance issues I’ve ... Read More

Easy access and convenient location. Everyone there is always pleasant and kept the facility tidy. They always have taken care of any maintenance issues I’ve had right away.