Self Storage in Philadelphia, PA

I forget the ladies at the front desk name. My apologies butttt her customer service was top tier. She was very mild mannered but well versed in product knowled... Read More

I forget the ladies at the front desk name. My apologies butttt her customer service was top tier. She was very mild mannered but well versed in product knowledge. She answered all of my questions and made my process very smooth. Thank you guys very much

My Experience Is Wonderful. Haven't Been Here Long But So Far So Great! Staff Customer Service Is Nice & Respectful. Facility Is Well Together. I Rate 5/5

Customer service quoted a different then what was said in the store. The manager listens to the call and hears the misquote and still defends the agent ,saying ... Read More

Customer service quoted a different then what was said in the store. The manager listens to the call and hears the misquote and still defends the agent ,saying he got tongue tied. After two hours of the nonsense she gave me a 5x10 room with a dig beam in it. I canceled the contract. Temperature control was not working because the area was so hot. I went to another place and rented storage. Not professional at all!

Simerrah was a great help with everything I ask her. She also answered any of my questions. Thanks again

5x5 storage was a perfect fit for my apartment necessities and Kristy was very helpful explaining everything I need in order for the process to run smoothly gre... Read More

5x5 storage was a perfect fit for my apartment necessities and Kristy was very helpful explaining everything I need in order for the process to run smoothly greatly appreciate the service!

5x5 storage was a perfect fit for my apartment necessities and Kristy was very helpful explaining everything I need in order for the process to run smoothly gre... Read More

5x5 storage was a perfect fit for my apartment necessities and Kristy was very helpful explaining everything I need in order for the process to run smoothly greatly appreciate the service!

The staff here are very friendly and the process was quick. I was able to view a few storage sizes before selecting the size I needed. The process of securing t... Read More

The staff here are very friendly and the process was quick. I was able to view a few storage sizes before selecting the size I needed. The process of securing the unit was easy and the deals online are awesome. I would definitely recommend to friends and family. Thanks so much!

Simerrah the woman working the front counter was very helpful cheery and informative. She answered all my questions and was happy to let me know about the speci... Read More

Simerrah the woman working the front counter was very helpful cheery and informative. She answered all my questions and was happy to let me know about the special offers...

Very welcoming experience and exceptional customer service. Simerrah is a grade A partner of this company and I hope she thrives in her career. 5 stars all arou... Read More

Very welcoming experience and exceptional customer service. Simerrah is a grade A partner of this company and I hope she thrives in her career. 5 stars all around the board!

Simerrah provided me with great customer service she greeted me and made me feel welcome. She assured that my this will be safe wouldn’t have anything to worr... Read More

Simerrah provided me with great customer service she greeted me and made me feel welcome. She assured that my this will be safe wouldn’t have anything to worry about. She is also very knowledgeable great job I would definitely recommend this place.

I'm always treated with the utmost respect and kindness from Andrea and Simerrah. Truly, I appreciate them, it really means alot to have an attitude of serving ... Read More

I'm always treated with the utmost respect and kindness from Andrea and Simerrah. Truly, I appreciate them, it really means alot to have an attitude of serving especially when you don't know what a person is experiencing in life. They are Amazing Servants to Compass Storage.

Facility and Staff are very accommodating. Everything was explained by Simerrah, who walked me through the process and was very knowledgeable. I've recommended... Read More

Facility and Staff are very accommodating. Everything was explained by Simerrah, who walked me through the process and was very knowledgeable. I've recommended to colleagues new to the area to try Compass.

A few days ago I had the pleasure of speaking with Simerah in regards to changing my storage to this location. I have NEVER been treated so well. She was so per... Read More

A few days ago I had the pleasure of speaking with Simerah in regards to changing my storage to this location. I have NEVER been treated so well. She was so personable and I was a bit rude at first due to my experience with another storage company but she still helped me and calmed me down. I will always come back to this location and recommend as well. She gave me the security of knowing my things will be well taken care of secure. TEN STARS!

I came to compass not in the best mood moving is hard so yes i was frustrated however the customer service at this place is top level, the ladies that run the f... Read More

I came to compass not in the best mood moving is hard so yes i was frustrated however the customer service at this place is top level, the ladies that run the front office is very knowledgeable they literally break everything down to you, the warehouse is huge, the tour help out a lot although I didn't get the unit today I was able to pick out the right size and reserve it with Simerrah who is the manager she assured me that I was renting at the right location, I was able to even reserve a uhaul this has been such a breeze sorry ladies if I came in hostile thanks your Understanding, Simerrah thanks for your kind words to me thanks for letting me know that everything will be okay. If your looking for clean flexible, and secure facility don't second guess it. Ask for the awesome ladies that run the front.-Shelly

Highly recommend this facility to anyone for your storage needs. Andrea was quick with helping me settle an issue with my dads unit. Simerrah is always a pleasu... Read More

Highly recommend this facility to anyone for your storage needs. Andrea was quick with helping me settle an issue with my dads unit. Simerrah is always a pleasure when i come in to pay his bill. We switched from another storage company and this one is always informative and straight forward.

The customer service there was amazing. I was assisted by Simerrah and she was great with walking me through the process and explaining all of the options. As a... Read More

The customer service there was amazing. I was assisted by Simerrah and she was great with walking me through the process and explaining all of the options. As a first time customer, Simerrah really made this a quick and easy experience!

My experience with your facility was great and astounding. Andrea was very informative and helpful. I would recommend the family to anyone in need of a great sp... Read More

My experience with your facility was great and astounding. Andrea was very informative and helpful. I would recommend the family to anyone in need of a great space and customer support

Everything was great they was excellent especially Andrea…she was very kind and worked everything out for me …Thanks

Customer service was great, the employees were very kind and helped us get the best price for the unit we wanted.

The associate was amazing at explaining my options and showing me the best unit for me. Moving is a difficult time and they made it very smooth …. 5 Stars

Simeerrah and Andrea was very helpful in insisting me in finding the perfect storage unit for me. Also very affordable and informative. Made me feel reassure co... Read More

Simeerrah and Andrea was very helpful in insisting me in finding the perfect storage unit for me. Also very affordable and informative. Made me feel reassure comfortable in storaging my things in this unit thanks again so much

Andrea was very helpful and friendly, communicated with me while showing me the unit. If you in the area and need some storage space.

My experience was perfect! Customer service was great and the entire process was super easy from the phone conversation to once I came in to view the available ... Read More

My experience was perfect! Customer service was great and the entire process was super easy from the phone conversation to once I came in to view the available spaces. Cristy was very knowledgeable and made me feel comfortable to leave my things! Even helped me work my lock!

The front counter reps at my storage location are always pleasant, helpful, and attentive whenever I am in contact with them, in person or by phone. The facili... Read More

The front counter reps at my storage location are always pleasant, helpful, and attentive whenever I am in contact with them, in person or by phone. The facility itself is decent. I did have an issue with my unit and it was promptly address.

Andrea have very good customer service, she’s very polite , friendly and helpful. I would definitely recommend using this facility.

First time experience was wonderful. Great customer service. Reasonable prices

The ladies Andrea and Simerrah were very helpful. Great customer service.

Andrea Is an awesome employee at the Allegheny location: always helpful respectful & understanding always willing to solve a problem & help as much as she can I... Read More

Andrea Is an awesome employee at the Allegheny location: always helpful respectful & understanding always willing to solve a problem & help as much as she can I think she needs a raise

Andrea is the best. I only keep my stuff here because of her. I love compass tho. Reasonable price for everything to uhaul and storage rooms. Love them!!

Most people, like myself, come to a storage facility, out of "desperation" or a crisis: I suffered a fire, needed to secure those items that were not ravaged by... Read More

Most people, like myself, come to a storage facility, out of "desperation" or a crisis: I suffered a fire, needed to secure those items that were not ravaged by the fire, or the elements. Compass provided the space, but it was the team that made it bearable. They are friendly, patient and seemed to know how to help me/us stay calm and level headed AND feel that our property is SAFE & SECURE. THANK YOU. And that courtesy continued through the life of the tenancy. Thx Compass.

Simerrah was excellent. She answered all my questions and I feel like my belongings are in a good place. She was very friendly and helpful.

I'm very happy that we discovered Compass Storage. It's a convenient location from our home and the staff, Ms. Andrea was very patient and calm while multi-task... Read More

I'm very happy that we discovered Compass Storage. It's a convenient location from our home and the staff, Ms. Andrea was very patient and calm while multi-tasking between us and helping other customers. I also really appreciate her kindness when my mother asked a series of questions about the storage units...lol. Kudos Andrea! You passed the test!? I appreciate the cleanliness and how well-maintained the building is kept. I will be sharing this info with others!

Súper happy to have Tiffany and simerrah help me out with my new unit, they were Verry helpful with prices and space wise for the amount of stuff I will be bri... Read More

Súper happy to have Tiffany and simerrah help me out with my new unit, they were Verry helpful with prices and space wise for the amount of stuff I will be bringing in. I strongly recommend both.

Andrea is hands down the best CS rep ive encountered in this city. Got me setup fast and easy and had an answer to all my questions, very glad I picked this loc... Read More

Andrea is hands down the best CS rep ive encountered in this city. Got me setup fast and easy and had an answer to all my questions, very glad I picked this location for my storage unit.

Simerah has amazing customer service. She was very polite, informative, and very pleasant. She answered all my questioned and made sure I was satisfied with my ... Read More

Simerah has amazing customer service. She was very polite, informative, and very pleasant. She answered all my questioned and made sure I was satisfied with my unit before leaving the premises. Simerah had one of the best attitudes I have encountered today and she was a breeze to work with while obtaining my storage unit.

I recently used the storage services provided by this facility, and I must say I'm thoroughly impressed. The convenience and security they offer are top-notch. ... Read More

I recently used the storage services provided by this facility, and I must say I'm thoroughly impressed. The convenience and security they offer are top-notch. Additionally, the assistance provided by Andrea was invaluable – her expertise and friendly demeanor made the whole experience even better. I highly recommend this storage facility to anyone in need of reliable storage solutions.

I recently had the pleasure of experiencing top-notch storage services with Simerrah, and I must say, it has been an outstanding experience. From the moment I w... Read More

I recently had the pleasure of experiencing top-notch storage services with Simerrah, and I must say, it has been an outstanding experience. From the moment I walked through their doors, I was impressed with their professionalism, efficiency, and attention to detail. First and foremost, Simerrah boasts a state-of-the-art facility that's not only spacious but also incredibly clean and well-maintained. It was evident that they prioritize the safety and security of their clients' belongings, which immediately put my mind at ease. The staff at Simerrah is undoubtedly their greatest asset. From the friendly and informative customer service representatives at the front desk to the highly skilled and helpful storage experts, every interaction was a delight. They took the time to understand my specific storage needs and guided me towards the most suitable unit, ensuring I made the most of my storage space. One aspect that stood out for me was Simerrah's advanced security measures. The facility is equipped with the latest security systems, including 24/7 video surveillance, access control, and alarm systems. I felt confident that my items were in safe hands, and that gave me great peace of mind. Another fantastic feature is their flexible storage options. Whether you need short-term storage during a move or a long-term solution for storing valuable items, Simerrah has got you covered. They offer various unit sizes to cater to different requirements, and their rates are competitive, considering the high level of service they provide. The accessibility of my stored items was another highlight. Simerrah's convenient access hours made it easy for me to retrieve my belongings whenever I needed them, without any hassles or restrictions. Overall, I highly recommend Simerrah for anyone in need of a reliable, secure, and customer-oriented storage solution. Their top-notch facilities, excellent customer service, and commitment to providing the best storage experience truly set them apart from the rest. I am incredibly satisfied with my time at Simerrah and will undoubtedly return in the future if I ever need storage services again. Kudos to the entire team for their exceptional work!

My family and I have been going to Compass for a few years now and they've always had very friendly customer service! My most recent interaction was with Jane t... Read More

My family and I have been going to Compass for a few years now and they've always had very friendly customer service! My most recent interaction was with Jane today over the phone and she was able to accomodate my request very quickly and efficiently. I highly recommend this storage unit to anyone who might be looking for one!

simerrah went above and beyond to help me, as this is my first time ever having storage and I didn’t have a clue. She was very patient and explained everythin... Read More

simerrah went above and beyond to help me, as this is my first time ever having storage and I didn’t have a clue. She was very patient and explained everything in full detail, even after we had got lost and had to keep calling back she still showed great patience. She certainly deserves a raise!

Customer service was great..Andrea was very helpful and helped me with everything I needed this is my 3rd renting from compass

Damien was a wonderful host! He helped me get everything I needed to make my move quick and easy.

I was helped by two associates , their names are Simerrah & Damien I want to start by saying the customer service was impeccable and nothing less of that , they... Read More

I was helped by two associates , their names are Simerrah & Damien I want to start by saying the customer service was impeccable and nothing less of that , they were very polite and informative when it came to answering my questions. I was in a little bit of a rush and they made sure that not only was the process thorough it was super speedy. I was given a tour to begin with and I thought that was extremely thoughtful because previous storage facilities I’ve had did not think or care to do that . Listen idk what they make but even if it’s too dollars they still deserve a raise simply for how well they did their job! Thank you guys for such a great experience I really wasn’t expecting such great service it really made my day!

The site and staff are wonderful. The units are clean and the staff are very so helpful! I am big on customer service and I would recommend this storage company... Read More

The site and staff are wonderful. The units are clean and the staff are very so helpful! I am big on customer service and I would recommend this storage company to anyone.

Andrea was awesome!! Went above and beyond to assist me. I was locked out of my truck and she was just the greatest as she went to help me get into it. Thank yo... Read More

Andrea was awesome!! Went above and beyond to assist me. I was locked out of my truck and she was just the greatest as she went to help me get into it. Thank you Andrea!

Andrea Guerrant was very informative and friendly. She definitely contributed to me wanting to store with Compass Storage.

Damien M was was very helpful step by step and gave a very detailed tour of the facility. Damien gave me a peace of mind with the security at Compass Self Stora... Read More

Damien M was was very helpful step by step and gave a very detailed tour of the facility. Damien gave me a peace of mind with the security at Compass Self Storage.

Damien Martin was a great service… He was very helpful and showed interest in meeting my needs with the unit space.. Very appreciative of him

Damien was a great help! Gave me a great tour and was very informative and had an answer for every question. My unit is very clean and very secure. I would sure... Read More

Damien was a great help! Gave me a great tour and was very informative and had an answer for every question. My unit is very clean and very secure. I would surely recommend Compass Self Storage.

Staff was incredibly helpful. Damien at the front desk especially took time to be kind bring positivity into our interaction.

Damien is professional, informative, and also a please to help you and others. Please make sure to visit and ask him. This storage place has very reasonable pri... Read More

Damien is professional, informative, and also a please to help you and others. Please make sure to visit and ask him. This storage place has very reasonable prices and also very neat and clean I’d recommend this place before any place in the city!!! Stop By Today!

Friendly staff, very informative and clean space. I was helped by Simerrah and she is the best!

Experience was awesome, they went above and beyond to help us. I would recommend there services if you need a storage room.

Damien was excellent customer service is great Simerrah was a great addition to helping Damien with check in

DAMIEN MARTIN IS THE BEST COME CHECK HIM! He’s very professional and patient. VERY NICE GUY!

Damien service was amazing, he took excellent care of me and provided information that was useful.

The experience was great. Also got a good deal that fit in my budget. The host Damien was nice and was understanding of my situation and help me from a good spo... Read More

The experience was great. Also got a good deal that fit in my budget. The host Damien was nice and was understanding of my situation and help me from a good spot for my stuff. I will definitely tell people about this place

Andrea was very helpful and have excellent customer service skills.

Damien Was a great pleasure to deal with in showing the unit. I highly recommend the facility for your storage needs.

Super, Customer Service and Best of all the price of my storage unit was a low monthly cost. Thank you for great customer service Mr.Damien Martin.??

I would like to say Samira harper was the host of the hostess. She’s very polite, very educational in her job, and I would recommend this unit to anyone that ... Read More

I would like to say Samira harper was the host of the hostess. She’s very polite, very educational in her job, and I would recommend this unit to anyone that needs a storage unit.

Compass self Storage was a delight. The experience was great. Simerrah, Damien and Andrea help walk our Family throughout the whole process. Pleasant, nice and ... Read More

Compass self Storage was a delight. The experience was great. Simerrah, Damien and Andrea help walk our Family throughout the whole process. Pleasant, nice and Joyful. Great Staff Great Place.

Awesome customer service and was very helpful. Mr. Damian was great.

I love it here . Simerrah’s customer service is amazing . She explained everything very well and made the process mad easy. The site itself is well maintained... Read More

I love it here . Simerrah’s customer service is amazing . She explained everything very well and made the process mad easy. The site itself is well maintained and very spacious .

Horrible place. If I could give them negative stars I would. From the get-go I had a very lackluster experience with this place, starting with their staff. Addi... Read More

Horrible place. If I could give them negative stars I would. From the get-go I had a very lackluster experience with this place, starting with their staff. Additionally, the facilities are not well maintained at all and quite dirty. Overall though, management and their staff are the biggest reason why I stopped utilizing this place. I understand that working with the public can be incredibly difficult at times, however, I have never had a positive experience with the staff here. They are incredibly rude and demeaning and ultimately do not care about their customers. I still cringe every time I drive by this facility because of the terrible experiences that I had there. Please do yourself a favor and avoid this place.

Andrea & Simerrah was sooo sweet and helpful. When I called the day before Andrea helped with questions I had and when I came in the store both were very helpfu... Read More

Andrea & Simerrah was sooo sweet and helpful. When I called the day before Andrea helped with questions I had and when I came in the store both were very helpful and so sweet.

Me and my mom had a great experience here!! Damon was such a helpful person and he had such great customer service and he was very nice. That’s part of the re... Read More

Me and my mom had a great experience here!! Damon was such a helpful person and he had such great customer service and he was very nice. That’s part of the reason why we decided to get the storage locker, he didn’t have an issue with showing us lockers on different floors either. If you’re looking for a storage locker, this is the place to be!

Complete get over! I wouldn’t recommend for anyone to come here they give out false narratives about payment! I was told one time payment a month with a late ... Read More

Complete get over! I wouldn’t recommend for anyone to come here they give out false narratives about payment! I was told one time payment a month with a late fee they’re now adding other funds that wasn’t added when I first talked to them about the policy. I will be taken my belongings and going else where , don’t spend your hard earned money with them if you don’t want to get rip off . I will be reporting the issue just given my honest review on the place

From the call to me showing up the professionalism was grand. Thanks to Damien, he assisted me well, and made sure I was good. I love the vibes. I have no compl... Read More

From the call to me showing up the professionalism was grand. Thanks to Damien, he assisted me well, and made sure I was good. I love the vibes. I have no complaints. I’ll def if I have to recommend anyone who needs a storage unit, compass storage is a good spot to go to. Can’t forget Simerrah, she’s great too. The whole staff is wonderful. Thank you!