Climate-Controlled Self Storage Units in West Philadelphia, PA

Rad and Kim are the best they are so helpful and very patient I love them to the moon and back they go beyond and above to help and it has never been a time th... Read More

Rad and Kim are the best they are so helpful and very patient I love them to the moon and back they go beyond and above to help and it has never been a time that they were any different always friendly

From the first day I checked in my stuff I had the best experience! My personal items were safe for 3 years. Everyone is cool and professional.

The experience I was unbelievable their patient they’re just all around have good customer service but there was one Stacey Taylor hat goes beyond and if I ne... Read More

The experience I was unbelievable their patient they’re just all around have good customer service but there was one Stacey Taylor hat goes beyond and if I needed a unit again, I will go back there. Thank you guys so much B. Taylor

Stacey and Radford were very polite and helpful. My experience at Compass has usually been awesome!

clean, neat, orderly. Stacey, Kim, and Radford are helpful, knowledgeable, and supportive. they all deserve 45% wage increases!!!

been coming here for years. Stacey and Kim always deliver great service. Great price for storage too!!

I had a great experience using the storage service. I made reservation the day before move-in so I had to sign the documents and other stuff while moving but al... Read More

I had a great experience using the storage service. I made reservation the day before move-in so I had to sign the documents and other stuff while moving but all the process went smoothly which took less than 5 minutes. I even forgot to bring some document but they were very understanding. Highly recommend!

I had such a great experience today getting set up with a storage unit. Stacey Taylor was incredibly kind, patient and knowledgable which made me feel good abou... Read More

I had such a great experience today getting set up with a storage unit. Stacey Taylor was incredibly kind, patient and knowledgable which made me feel good about the decision to choose this location for storage. I definitely recommend checking out this location based on my experience!

Stacey was absolutely amazing! Such a lively and friendly man with unmatched customer service. He made my trip, paying for my storage unit, a pleasant experienc... Read More

Stacey was absolutely amazing! Such a lively and friendly man with unmatched customer service. He made my trip, paying for my storage unit, a pleasant experience! Because of Stacey, Compass Self Storage will keep my business!

I’ve been storing thing here for the last year and a half. I love the drive in warehouse and all of the people who work here. I don’t love the constant rise... Read More

I’ve been storing thing here for the last year and a half. I love the drive in warehouse and all of the people who work here. I don’t love the constant rise in rates, but the location is convenient and safe. Thanks y’all!

Well I was paying more for the unit but didn’t know so while I was paying for that unit Stacy one of the employees said …. U know u can get something bigger... Read More

Well I was paying more for the unit but didn’t know so while I was paying for that unit Stacy one of the employees said …. U know u can get something bigger for what I paying now ? Not even knowing I needed more space but just couldn’t handle the storage rent .. I jump at the chance … he didn’t even know he was saving my life .. & when I went to do the agreement he was there as well as Ms. Kim whom serenaded me with funny stories until another client came in where she helped immediately and then when she was done, came right back to me and showed me The attention and respect that I didn’t even know what, See what I like about this storage place it’s always a common face always a funny story to be heard or said and always Respectful and professional . I’ve been there for years and I’m not leaving until I get my home but just to have some stuff safe. I feel like even having my stuff still there would be a great idea. Reason Plus, it gives me a reason to just have some good old chitchat With the employees because no matter who you Who you talk to there’s always A friendly face! On a scale from one to 10 I definitely give them a 20

Amazing customer service. He helped me out a great deal & was very patient with me. I’ll be coming back in the future if need be.

They keep raising the price and claim that expenses increase and they desire to give exceptional service. They offer neither. Last bill went up by $50 month! Th... Read More

They keep raising the price and claim that expenses increase and they desire to give exceptional service. They offer neither. Last bill went up by $50 month! That is ridiculous for an increase. Nothing new is required or has been given at this location that justifies such an increase. Every 6 months they raise rates for no reason at all. This place is terrible

Kim and Stacey were the most helpful friendly people i have encountered. The were welcoming me with smiles and conversations on point with getting into unit. Th... Read More

Kim and Stacey were the most helpful friendly people i have encountered. The were welcoming me with smiles and conversations on point with getting into unit. Thank you for all that you do!

Stacey was amazing, he made sure I got everything I needed , assisted me with my entire process and when a customer was late bringing back the truck I reserved... Read More

Stacey was amazing, he made sure I got everything I needed , assisted me with my entire process and when a customer was late bringing back the truck I reserved he did all he could to ensure that my moving day was still a success.

Kim was extremely helpful and kind. She told me everything that i needed and it was urgent. Stacy was always very helpful with assuring that i understood everyt... Read More

Kim was extremely helpful and kind. She told me everything that i needed and it was urgent. Stacy was always very helpful with assuring that i understood everything that i needed. they made me feel like family.

Stacey was very helpful! He helped us pick the perfect unit and walked us through the paperwork and process. The unit is clean and easy to access especially nic... Read More

Stacey was very helpful! He helped us pick the perfect unit and walked us through the paperwork and process. The unit is clean and easy to access especially nice that you can drive inside and up to the unit.

I found this place on Google and needed services at the last minute. Stacey and Kim were very helpful. I needed a storage unit and truck which the truck was ava... Read More

I found this place on Google and needed services at the last minute. Stacey and Kim were very helpful. I needed a storage unit and truck which the truck was available at that moment but Kim contacted me as soon as the truck was available and made accommodations for me. I had a very pleasant experience with both Stacey and Kim and will gladly come back to do business with them again.

Kim is sooooooo nice?? Really appreciate the help from everyone at the rental office. The storage is definitely secure with camera and own access code, and it o... Read More

Kim is sooooooo nice?? Really appreciate the help from everyone at the rental office. The storage is definitely secure with camera and own access code, and it offers cart to move things around, pretty convenient and efficient. Even the smallest storage room can fit 7 extra large Home Depot boxes. Nice, helpful people and convenient storage, choose it!

Amazing customer service, patient, kind, great sense of humor and very understanding. My uncle rented a U-Haul today and was unclear of the rental, return and i... Read More

Amazing customer service, patient, kind, great sense of humor and very understanding. My uncle rented a U-Haul today and was unclear of the rental, return and insurance policy so he asked a lot of questions. It's hard to believe that service reps care these days, but my uncle had all his questions answered with a genuine smile. Even when my uncle stumbled to install the U-Haul app, our rep walked him through it. That's customer service done right.

Stacy Taylor is a great associate!! He was quick and responsive to answering the questions I needed about another unit !! He took the time to give me prices and... Read More

Stacy Taylor is a great associate!! He was quick and responsive to answering the questions I needed about another unit !! He took the time to give me prices and showed the storage space !

I love compass storage. The service is great and they work with you at all times. Stacey, Kim, and Radford are all awesome.

My experience was fantastic, Stacy was outstanding, he went over and above to make sure I was completely satisfied and he was very very concerned and made sur... Read More

My experience was fantastic, Stacy was outstanding, he went over and above to make sure I was completely satisfied and he was very very concerned and made sure I was satisfied. What a experience, he took the worry out of working. THAN YOU STACY. Ms Ruth

My experience with Kim and Stacey was excellence !! I could not be more happier . Quick service and excellence help . I was completely impressed with their prof... Read More

My experience with Kim and Stacey was excellence !! I could not be more happier . Quick service and excellence help . I was completely impressed with their professionalism and customer service

Radford took well care of me and able to answer all of my questions with my storage unit. The customer service was great and I had no issues. I’m very happy. ... Read More

Radford took well care of me and able to answer all of my questions with my storage unit. The customer service was great and I had no issues. I’m very happy. I selected this place for my storage needs.

Stacy was welcoming and courteous when I got to the office this morning.Stacy was knowledgeable and patient with my request and enquires.Such a pleasant patient... Read More

Stacy was welcoming and courteous when I got to the office this morning.Stacy was knowledgeable and patient with my request and enquires.Such a pleasant patient fellow.He made my visit effortless convenient and stress free

This place is great. I used the u haul service from here, and I left something in the truck. Stacy and Kim helped me out SO MUCH, they were super friendly and r... Read More

This place is great. I used the u haul service from here, and I left something in the truck. Stacy and Kim helped me out SO MUCH, they were super friendly and retrieved exactly what I needed in a very timely manner. Great customer service, highly recommend.

My experience with Stacey & Kim at compass self storage was super smooth & very professional! I was greeted with smiles & good vibes : Thanks you guys

I came about a week ago to obtain details for a storage unit. Stacey was very professional and helpful. I’m back a week later to sign my lease and store my it... Read More

I came about a week ago to obtain details for a storage unit. Stacey was very professional and helpful. I’m back a week later to sign my lease and store my items. Professionalism goes a long way. Thank Stacey

I called to start the process to purchase a unit, which went very easy. When I arrived I was met by a very pleasant and thorough sales clerk, and the service wa... Read More

I called to start the process to purchase a unit, which went very easy. When I arrived I was met by a very pleasant and thorough sales clerk, and the service was 5 star. Kim is great

Stacy was great with assisting in our self check in and clean the snow off the uhaul for us to use. He also was kind and make sure everything was clean and read... Read More

Stacy was great with assisting in our self check in and clean the snow off the uhaul for us to use. He also was kind and make sure everything was clean and ready for us.

I work with Stacy and Bradford quite often., they always take the time to find me great deals and also they are patient when I ask one million questions. My fav... Read More

I work with Stacy and Bradford quite often., they always take the time to find me great deals and also they are patient when I ask one million questions. My favorite location by far. Im always in and out! Thank you guys. Happy customer.

Great experience here at Compass self storage. Stacey was excellent at assisting me with finding the right storage unit. The process was smooth and hassle free.... Read More

Great experience here at Compass self storage. Stacey was excellent at assisting me with finding the right storage unit. The process was smooth and hassle free. Thank you!

Rad has been very helpful. The whole team is awesome! This is my second time renting a storage here. Will definitely come back again.

Great spot for fast and simple moving equipment rentals. Stopped here on a Sunday and the guys were super helpful getting us set up and going with everything we... Read More

Great spot for fast and simple moving equipment rentals. Stopped here on a Sunday and the guys were super helpful getting us set up and going with everything we needed. Great customer service!

Stacey and Kim were wonderful. They were very patient and kind during our transferring of storage units. We have been using Compass Self-Storage for over 5 year... Read More

Stacey and Kim were wonderful. They were very patient and kind during our transferring of storage units. We have been using Compass Self-Storage for over 5 years and will continue to for all of our storage needs. Thank you for your service!

I just want to say doing business with Radford was awesome? He was very polite, pleasant and nice?He was very helpful and knew his work. So Radford keep up the ... Read More

I just want to say doing business with Radford was awesome? He was very polite, pleasant and nice?He was very helpful and knew his work. So Radford keep up the good work!!!

The attendant, Kim, provided excellent customer service. She was very friendly and professional. I had no issues with the reservation nor the return. Thank you ... Read More

The attendant, Kim, provided excellent customer service. She was very friendly and professional. I had no issues with the reservation nor the return. Thank you for the pleasant experience.

Kim & Stacey were a great help and voluntarily went out their way to explain how I will be billed. They definitely went above and beyond and their service is gr... Read More

Kim & Stacey were a great help and voluntarily went out their way to explain how I will be billed. They definitely went above and beyond and their service is greatly appreciated. I would recommend them to family and friends.

Had a great experience with Rad. He was very funny and amazing with customer service. Put a smile right on my face from the time I got out the car to the door. ... Read More

Had a great experience with Rad. He was very funny and amazing with customer service. Put a smile right on my face from the time I got out the car to the door. I highly recommend

Stacey was very awesome!! I truly appreciate his politeness and kindness. So glad he was the one that handled my situation. I am completely happy and satisfied ... Read More

Stacey was very awesome!! I truly appreciate his politeness and kindness. So glad he was the one that handled my situation. I am completely happy and satisfied with him!!!

I stopped by today to view the facility. The manager, Stacey Taylor, was terrific. Very informative and personable. As for the facility, it is beautiful, and th... Read More

I stopped by today to view the facility. The manager, Stacey Taylor, was terrific. Very informative and personable. As for the facility, it is beautiful, and the prices are excellent. Update: I returned today (10/12/13) and contracted for a unit. Services was just as good as the first visit.

Stacey & Kimberly at the self-storage facility delivered outstanding customer service. Their welcoming attitude and comprehensive explanations of storage option... Read More

Stacey & Kimberly at the self-storage facility delivered outstanding customer service. Their welcoming attitude and comprehensive explanations of storage options made my experience hassle-free. Their dedication and professionalism exceeded my expectations. A big thank you to them!

Mr. Stacey Taylor was extremely professional and welcoming. He ensured we were comfortable from the moment we walked through the door. His knowledge of the fa... Read More

Mr. Stacey Taylor was extremely professional and welcoming. He ensured we were comfortable from the moment we walked through the door. His knowledge of the facility was great. The walk around was easy and absolutely no stress. He took the time to explain pricing and offered any available discounts. Thank you Stacey!

Kim and Stacy are always are helpful and gracious with me. Even when my bill is late they are always gracious and kind. Because of that reason I always come whe... Read More

Kim and Stacy are always are helpful and gracious with me. Even when my bill is late they are always gracious and kind. Because of that reason I always come whenever I need storage. I’ve been coming here since 2017. No matter where I am at in the city this is where I come for storage security. That’s because the location is ideal. It’s always easy to get here, and the surrounding environment feels very loved and protected.

I rented a 5x10 but it was toooo small. A few days later, I switched to a 10x10 for $15/month more. What a great blessing in the end. Now I'm waiting for Belmo... Read More

I rented a 5x10 but it was toooo small. A few days later, I switched to a 10x10 for $15/month more. What a great blessing in the end. Now I'm waiting for Belmont Storage to refund me for the 5×10 1st month rental :) Thank you for the extremely helpful customer service over the phone. Thank you for the very friendly customer service at the front desk. I had a very good experience moving. Thank you very much.

I worked with Kim, and she could not have been more lovely or helpful. The units appear well-tended, clean, and easily accessible. Impressed with service and th... Read More

I worked with Kim, and she could not have been more lovely or helpful. The units appear well-tended, clean, and easily accessible. Impressed with service and the facility!

Love working with this storage storage unit. Rad and Stacey was such a big help moving in to our new storage space. And also helped us save money. Highly recomm... Read More

Love working with this storage storage unit. Rad and Stacey was such a big help moving in to our new storage space. And also helped us save money. Highly recommend 10/10.

Stacey was my representative today and honestly as always he us alway polite and very helpful. He always greets you with a smile and friendly attitude and somet... Read More

Stacey was my representative today and honestly as always he us alway polite and very helpful. He always greets you with a smile and friendly attitude and sometimes even a good joke that makes everyone laugh. It’s hard to find good customer service like him and Kim and Redford but Stacey is wonderful.

Stacey Taylor provided excellent service. He was able to help me find a more suitable storage unit at a much better price! Not only did he help me but also took... Read More

Stacey Taylor provided excellent service. He was able to help me find a more suitable storage unit at a much better price! Not only did he help me but also took the time to show every available unit that would fit my budget. I’m pleased and relieved that I’ll be saving money while continuing to safely store my valuable.

I can not explain how positive of an experience this was. I had a month gap in between apartments and needed a place to store my stuff. Stacey and Kim helped me... Read More

I can not explain how positive of an experience this was. I had a month gap in between apartments and needed a place to store my stuff. Stacey and Kim helped me set up a unit and gave me a tremendous amount of help. Also, they were unbelievably kind and personable when I went to check in. I can’t recommend it more highly!

I was very unhappy w.ith the previous storage company I occupied due to their location, hours of access and limited space. After walking in Self Storage under t... Read More

I was very unhappy w.ith the previous storage company I occupied due to their location, hours of access and limited space. After walking in Self Storage under the care of Stacy explaining, providing a walk through of the units and being informative about what promotions are available. I am happy to walk away with keys, a unit and peace of mind to move my belongings.

This place is amazing. So easily accessible, friendly staff, and very secure. Stacey was INCREDIBLE!! The best manager I’ve EVER worked with. He toured multip... Read More

This place is amazing. So easily accessible, friendly staff, and very secure. Stacey was INCREDIBLE!! The best manager I’ve EVER worked with. He toured multiple units with me, answered all of my questions, and ensured I was getting the best unit for my needs! He was so patient and kind the entire time. Will be using this storage unit in the future because of Stacey!!

The people here are so nice. Stacey and Kim are very patient and professional. They help us to decide the dimensions of the storage and give us the students dis... Read More

The people here are so nice. Stacey and Kim are very patient and professional. They help us to decide the dimensions of the storage and give us the students discount. Good storage place!

I had a great experience. Stacey is the coolest man I have ever met, he was so nice and had some awesome glasses and bracelets. Highly recommend! Bring your own... Read More

I had a great experience. Stacey is the coolest man I have ever met, he was so nice and had some awesome glasses and bracelets. Highly recommend! Bring your own lock or otherwise you have to buy one there.

Stacey Taylor was very helpful and went the extra steps to make sure our experience went smoothly. He even came out to check how things were going during our u... Read More

Stacey Taylor was very helpful and went the extra steps to make sure our experience went smoothly. He even came out to check how things were going during our unloading process. He is great ambassador for Compass Self Storage

Stacey was very thorough in helping me to settle an issue with an account. He was courteous, knowledgeable, and patient in explaining everything. He has a wonde... Read More

Stacey was very thorough in helping me to settle an issue with an account. He was courteous, knowledgeable, and patient in explaining everything. He has a wonderful personality and kind spirit! I would definitely recommend compass storage for all your storage needs. Miss Kim was super helpful and pleasant as well!

Stacey was super helpful with our uhaul scheduling. Uhaul messed up our truck reservation day off and they helped us figure out a plan to get us on the move in ... Read More

Stacey was super helpful with our uhaul scheduling. Uhaul messed up our truck reservation day off and they helped us figure out a plan to get us on the move in a time efficient manner.

Stacey, was exceptionally professional and pleasant to talk to. He was very informative and extremely helpful. This level of customer is what sold our decisi... Read More

Stacey, was exceptionally professional and pleasant to talk to. He was very informative and extremely helpful. This level of customer is what sold our decision to choose Compass Storage

Stacey Taylor gave us a great deal and helped us when we needed a storage unit ASAP! He was very communicative and sincere

Stacy was great! Customer service was great and the storage unit we were given works great for what we need it for.

Rad and Stacey were super helpful! They took all the time we needed to make sure our questions were answered and worked through finding us a great storage unit ... Read More

Rad and Stacey were super helpful! They took all the time we needed to make sure our questions were answered and worked through finding us a great storage unit and a u-haul! Truly the best experience! Highly recommend renting through compass self storage and uhaul!

Rad and Stacy helped me! They are amazing people. They did everything possible to find the best deal and then provided me all the instructions. I had tons of qu... Read More

Rad and Stacy helped me! They are amazing people. They did everything possible to find the best deal and then provided me all the instructions. I had tons of questions but they were extremely kind and nice. I would recommend this place to anyone who is looking for a great customer service experience. Amazing people! I would recommend this place to everyone!

Wonderfully clean facility. Stacey is fantastic with customer service and patiently gave us a tour and made us feel right at home. Kim was friendly also. Great ... Read More

Wonderfully clean facility. Stacey is fantastic with customer service and patiently gave us a tour and made us feel right at home. Kim was friendly also. Great team!!!

Radford, Kim & Stacey makes an awesome team …they are so helpful,very professional, nice personality I must add …keep up the good work guys ??

The experience was great and friendly. Very helpful and funny staff. Great workers with phenomenal customer service skills. I was helped by Ms. Kimberly and Mr.... Read More

The experience was great and friendly. Very helpful and funny staff. Great workers with phenomenal customer service skills. I was helped by Ms. Kimberly and Mr. Stacy.

Had a great experience with the customer service rep Stacey because he was so helpful and patient I decided to get a storage unit Give Stacey a pay raise becaus... Read More

Had a great experience with the customer service rep Stacey because he was so helpful and patient I decided to get a storage unit Give Stacey a pay raise because I wasn’t going to get it at first

I haven’t even purchased my storage unit yet but while trying to figure out exactly how to go about it, Stacey was very Informative and helpful on helping me ... Read More

I haven’t even purchased my storage unit yet but while trying to figure out exactly how to go about it, Stacey was very Informative and helpful on helping me find the perfect unit to hold my things for a month or 2

I was running late and got a call touching base from Stacey. Got there and Stacey was very accommodating. I not only got my storage unit but he made my Uhaul r... Read More

I was running late and got a call touching base from Stacey. Got there and Stacey was very accommodating. I not only got my storage unit but he made my Uhaul rental seamless as well.

Stacey Was very helpful as me and my wife needed a storage unit for some time until we moved into our new place. He made sure he explained every detail he was p... Read More

Stacey Was very helpful as me and my wife needed a storage unit for some time until we moved into our new place. He made sure he explained every detail he was patient with us and the best of all he made sure we got the best deal they had right now! I couldn’t have asked for a smoother process then the way he did things. Great assest to the storage team! Kim also pitched in and made sure we had the best storage unit and helped stacey. that just shows they have a strong team!

Compass self storage has been great to my company. They are always going out of their way to assist us from the moment we decided to get a unit. Stacey at the f... Read More

Compass self storage has been great to my company. They are always going out of their way to assist us from the moment we decided to get a unit. Stacey at the front desk has been extremely helpful. He goes out of his way especially when we receive packages.

Customer service was A1: all my questions was answered. Toured different units to see which one fits me and my needs! Stacey was excellent! Convenient Location!... Read More

Customer service was A1: all my questions was answered. Toured different units to see which one fits me and my needs! Stacey was excellent! Convenient Location! Perfect!

Stacy was very helpful with helping me select a unit. Very knowledgeable about the entrances and exit. Offered suggestions on how to unload my belongings.

The guys at compass are top notch. They are professional, pleasant to work with, and more than accommodating. They offer fair rates and incomparable customer se... Read More

The guys at compass are top notch. They are professional, pleasant to work with, and more than accommodating. They offer fair rates and incomparable customer service. Would highly recommend doing business with these guys for all your storage needs.

Stacey was very helpful and professional. He was extremely helpful with the pricing giving all possible discounts to accommodate me. I would recommend this plac... Read More

Stacey was very helpful and professional. He was extremely helpful with the pricing giving all possible discounts to accommodate me. I would recommend this place to everyone.

Stacy was great! He was friendly and very helpful from the moment I entered. Had my partner and I in and out with the desired storage unit at a reasonable price... Read More

Stacy was great! He was friendly and very helpful from the moment I entered. Had my partner and I in and out with the desired storage unit at a reasonable price! I would definitely recommend and use Compass for my future storage needs!

When I came in Stacy was very helpful and friendly and went the extra mile and helping me with questions I had. I would suggest anyone if you wanted to find a s... Read More

When I came in Stacy was very helpful and friendly and went the extra mile and helping me with questions I had. I would suggest anyone if you wanted to find a storage unit go there and let Stacy help you out.

My Rep Stacey provided excellent service during my first visit with compass storage. I will definitely be returning in the near future

Cleaned out an auction. Staff is very friendly and helpful, willing to be flexible on the terms to allow us to quickly clean out the lockers. However; there’s... Read More

Cleaned out an auction. Staff is very friendly and helpful, willing to be flexible on the terms to allow us to quickly clean out the lockers. However; there’s definitely a dead animal in there somewhere. You can smell it on the entire first floor. Otherwise pleasant experience. Instagram: nukeyhov YouTube: nukeyhov

I went to this storage location for a temporary storage need and was helped by an amazing manager, who I later found out to be called Stacey. He waited for me p... Read More

I went to this storage location for a temporary storage need and was helped by an amazing manager, who I later found out to be called Stacey. He waited for me past his office hours to help me and he did all that happily and graciously. Thank you Stacey for all the kindness.

I would never rent here!! The facility is dirty has mice and bugs everywhere. On top of that the manager Andrea Guerrant is ignorant and racist. They get upset ... Read More

I would never rent here!! The facility is dirty has mice and bugs everywhere. On top of that the manager Andrea Guerrant is ignorant and racist. They get upset when you ask them questions and hate to get up and do any work maybe that's why the facility is so dirty....go rent somewhere where your money is valued and you are treated like a customer!

My experience started well with this place. I stored my furniture here and when I can back to finally remove it there was a mice infestation. Mice crawled out o... Read More

My experience started well with this place. I stored my furniture here and when I can back to finally remove it there was a mice infestation. Mice crawled out of my unit, mouse droppings on floor and all over my furniture. My furniture was clean and I never had a mouse problem and stored absolutely no food in my unit, so this is not something that was in my furniture before placing it at this facility. It was disgusting. Mouse dropping everywhere. I had to throw away and sanitize so many things, costing additional time and money. I talked to a lady on the phone about this and was told to use my own personal insurance to cover the damage and that the storage company would give me a call back about the issue. Never received any follow up call or email. Very disappointed about this. Store at your own risk I guess.